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Amicus Attorney by CARET vs Rocket Matter: A Comparative Review

Written by Santiago Poli on Jan 14, 2024

Finding the right legal practice management software is a challenging task that all law firms face.

This comparative review promises to cut through the confusion by directly comparing two top options—Amicus Attorney and Rocket Matter—across all the key factors law firms care about most.

You'll get a detailed feature-by-feature analysis, side-by-side comparisons of critical capabilities, and a clear final verdict on which solution best fits law firms of different sizes and budgets.

Legal practice management software like Amicus Attorney and Rocket Matter help law firms streamline workflows and enhance productivity. As attorneys seek solutions to manage client records, cases, calendars, documents and billing, software can increase efficiency and reduce overhead costs.

When evaluating legal practice management solutions, key criteria include:

  • Cost: Balancing features with affordability. Options range from free to subscription plans.

  • Features: Case management, document automation, calendaring, time tracking, billing, etc.

  • Usability: The interface and ease of use for attorneys and staff.

  • Integration: How the software works with other tools like Office 365, G Suite, Clio, etc.

  • Security: Protection of confidential client data.

  • Support: Quality of customer service and training resources.

Legal software plays an integral role in law firm operations by:

  • Centralizing client and case data in one secure location

  • Streamlining workflows with templates, workflows, and automation

  • Enabling remote collaboration across devices

  • Providing analytics into case loads, budgets, productivity

  • Saving time on administrative tasks to focus on legal work

Solutions like Amicus Attorney and Rocket Matter aim to maximize productivity and efficiency. Evaluating options against firm needs and budgets is key to transformation.

Criteria for Attorney Software Comparison

Key benchmarks to compare legal practice management tools include:

  • Integration: API and 3rd party integrations

  • Mobility: iOS, Android, web apps

  • Support: Resources, training, customer service

  • Data security: Encryption, access controls, backups

  • Customization: Tailoring workflows, templates, fields

Understanding strengths and limitations facilitate finding the best software for a firm's needs and budget.

Key Feature Comparison for Enhanced Case Management

Amicus Attorney and Rocket Matter are two popular legal practice management software options that aim to streamline legal workflows. Here is an overview of some of their key features for enhanced case management:

Document Drafting and Management Capabilities

Both Amicus Attorney and Rocket Matter provide tools for creating, editing, storing and sharing legal documents:

  • Amicus Attorney allows drafting documents from scratch or using templates. It has version control and lets you store documents in centralized client folders.

  • Rocket Matter also has document templates and version history. It integrates with cloud storage like Dropbox for centralized document access.

Overall the document management capabilities are very similar between the two platforms.

  • Amicus Attorney has a case calendar with court dates, deadlines and tasks. Users can create custom case views and get deadline reminders.

  • Rocket Matter features a timeline view for scheduling events and deadlines. Users can create custom filters and views for optimized case management.

Both tools aim to streamline legal case workflow through calendars, reminders and custom views.

Time Tracking Efficiency

  • The time tracking in Amicus Attorney lets you record time to cases, clients and matters using timers or manual entry. Billing rates can be set for accurate invoices.

  • Rocket Matter also does time tracking with support for multiple timers, manual entry and billing rates. Users can run time and billing reports.

Time tracking is a core focus of both platforms for law firm efficiency.

Billing and Accounting Features

  • Amicus Attorney offers billing and accounting tools like automated invoices, payment tracking and trust accounting.

  • Rocket Matter has invoice templates, online payments, ledger reports and integrates with QuickBooks.

The billing and accounting capabilities are robust in both software options.

Client Portal Accessibility

  • The Amicus Attorney client portal gives clients 24/7 access to case details, documents, messages and more.

  • Rocket Matter also has a client portal that allows sharing documents, messaging attorneys and checking case status.

Secure client portals are provided by both platforms for transparency and access.

In summary, while some specific features may differ, Amicus Attorney and Rocket Matter have very comparable core capabilities when it comes to document management, case workflow, time tracking, billing and client access. Both aim to enhance productivity and streamline case management for legal teams through their respective platforms.

Configuration and Customization for Law Firm Productivity

Setup and Implementation Processes

Amicus Attorney and Rocket Matter both offer straightforward setup processes to get law firms started quickly.

Amicus Attorney provides guided workflows for initial configuration covering areas like creating matters, building templates, setting up security permissions, and more. Firms can typically get up and running with core functionality in a few hours.

Rocket Matter also has simple implementation, with options like bulk importing existing data and configuring the platform specifically for different practice areas. Most firms are able to get started with Rocket Matter within a day.

Both platforms offer live onboarding assistance and have resources like knowledge bases, training courses, and support forums to aid firms during implementation.

Ongoing Customization and Adaptability

A key strength of both Amicus Attorney and Rocket Matter is the ability to customize and adapt the platforms over time as law firms evolve.

Amicus Attorney enables firms to tailor everything from data fields and layouts to workflows and permissions. Firms can build their own templates, automations, and integrations without coding. These customizations help maximize attorney productivity.

Similarly, Rocket Matter gives firms flexibility to modify forms, fields, views, rules, and more to match their specific needs. Firms can also create custom fields, layouts, tags, and reports as they scale.

The open API and integration options of both platforms also allow connecting other legal tools down the road.

Amicus Attorney and Rocket Matter integrate with many popular legal technologies to streamline workflows.

Amicus Attorney offers out-of-the-box integration with tools like Clio, Lexicata, and Zola Suite. Firms can also leverage the open API to build connections with niche tools.

Rocket Matter also seamlessly syncs contacts, calendars, and documents with solutions like Clio, Lexicata, Zola Suite, and MyCase. The REST API enables connecting unique firm tools.

These integrations eliminate duplicate data entry and provide a centralized platform to manage workflows across solutions. Both Amicus Attorney and Rocket Matter reduce friction through their broad integration capabilities.

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Mobility and Mobile Integration for Attorneys on the Go

Lawyers and legal teams are often on the go, meeting with clients, attending hearings, or working remotely. Having mobile access to case management systems can be invaluable for productivity. We compared the native mobile apps offered by Amicus Attorney and Rocket Matter.

Assessment of Native Mobile Apps

Amicus Attorney offers native iOS and Android apps that provide access to calendars, tasks, documents, and select case management features. The apps offer basic functionality but lack more advanced features available in the web app.

In contrast, Rocket Matter's mobile apps enable full access to cases, tasks, documents, and other data. The intuitive interface makes it easy to view and update information from anywhere. Features like time tracking, document annotation, and offline access allow seamless productivity on the go. The apps have higher ratings than Amicus Attorney's mobile offerings.

Mobile User Experience and Accessibility

Amicus Attorney's mobile apps provide simple views into select data but lack polish in their user experience. Navigating cases and data can feel cumbersome.

Rocket Matter sets the standard for user experience with their mobile apps. The interface is clean, intuitive, and optimized for smaller screens. Key details are visible at a glance for each case. Offline support and fast syncing keep data updated across devices. The apps use secure authentication and data encryption for protection.

Overall, Rocket Matter outperforms Amicus Attorney for mobile integration based on the capabilities, features, and usability of their respective apps. Legal teams needing full mobile productivity support would benefit more from Rocket Matter's offering.

Support, Training, and Law Firm Onboarding

Legal technology can greatly enhance law firm productivity and efficiency. However, adopting new systems requires proper training and support. This section explores the knowledge base, training resources, and technical assistance Amicus Attorney and Rocket Matter provide.

Exploring the Knowledge Base and Resources

Both Amicus Attorney and Rocket Matter offer extensive self-help resources to get started:

  • Amicus Attorney provides searchable help documentation, training videos, webinars, and quick start guides.

  • Rocket Matter has a knowledge base with setup articles, user manuals, video tutorials, and FAQs.

These on-demand learning materials allow firms to self-educate at their own pace.

Technical Support and Troubleshooting

If users face any system issues, both platforms provide technical support through:

  • Live chat

  • Email

  • Phone

Support teams are available during business hours and assist with troubleshooting, bug fixes, or general product inquiries.

For more personalized assistance, Amicus Attorney and Rocket Matter offer:

  • Customized onboarding sessions to demonstrate platform capabilities using the law firm's real data.

  • Ongoing web-based training tailored to the firm's needs and growth objectives.

  • Designated customer success managers to provide guidance.

These services ensure proper adoption across the legal team for maximum productivity gains. The providers aim to make the transition as smooth as possible.

In summary, Amicus Attorney and Rocket Matter offer a breadth of self-service and live training resources. Law firms can educate themselves at their own pace or get personalized assistance when needed. Proper learning and support is key to effectively leveraging legal technology.

Pricing Comparison for Cost-Effective Decision Making

Detailed Subscription Plans and Fees

Amicus Attorney and Rocket Matter offer flat monthly subscription plans based on the number of users.

Amicus Attorney's plans start at $45 per user per month for the Basic plan. The Plus plan is $65 per user per month and includes additional features like document automation and batch invoicing. The Premium plan is $85 per user per month with further features like optical character recognition and custom reporting.

Rocket Matter has a flat rate of $49.95 per user per month which includes all features. Additional users over 5 are $35 per month.

Both tools offer volume discounts for larger firms. Amicus Attorney provides discounts starting at 6+ users while Rocket Matter offers custom quotes.

Add-on costs may apply for extras like SMS notifications, payment processing, or API access. However, core functionality is included in the standard monthly plans.

Initial Implementation Costs

Amicus Attorney has a one-time setup fee of $499 for migration services to transfer data over to the new system.

Rocket Matter does not charge any setup fees or implementation costs. New subscribers can simply sign up and access the platform.

Analyzing Discounts and Incentives

Amicus Attorney provides a 10% lifetime renewal discount after the first year. New subscribers can get two months free by signing up for an annual plan upfront.

Rocket Matter offers a free 30-day trial period to test out the software. However, there are no specific loyalty discounts or pricing incentives offered.

Evaluating the total cost over time is important - renewal discounts from Amicus Attorney provide long-term savings for subscribers. However, Rocket Matter's lower base pricing may balance overall expenditure for smaller firms.

Legal practice management software can provide law firms with significant benefits in efficiency, organization, and cost savings. When selecting the right solution, firms should carefully weigh their unique needs and constraints.

Final Verdict: Amicus Attorney vs Rocket Matter

Both Amicus Attorney and Rocket Matter offer robust features and capabilities. Amicus Attorney excels in case management and calendaring, while Rocket Matter provides superior document automation and time tracking.

For small firms, Rocket Matter may be the better choice based on lower pricing and included features. Larger firms can benefit from Amicus Attorney's scalability and integration capabilities. Those needing deep calendaring and case management may favor Amicus Attorney.

Ultimately, assessing each platform's strengths against a firm's specific priorities and budget can inform the best decision. Consulting free trials and demos will further clarify the right solution.

Selecting the Best Solution Based on Firm Size

Solos and Small Firms: Rocket Matter offers an affordable pricing model packed with core features. The cloud-based system is quick to implement for small teams.

Medium Firms: Amicus Attorney provides strong mid-market capabilities to streamline processes. Firms can better manage cases as complexity and team sizes grow.

Large Firms: Amicus Attorney excels at enterprise-grade integration, security, and scalability. Larger practices can connect the software with other systems. Customization addresses more complex needs.

Choosing the Right Software Based on Budget Constraints

Lower Budget: Rocket Matter balances capabilities and affordability. Core features address essential needs at competitive pricing.

Mid-Level Budget: Amicus strikes a balance of robust tools and reasonable licensing models. Firms access fuller-scale case and practice management.

Higher Budget: Amicus Attorney provides the most complete, customizable system. Large firms can tailor platforms to specific processes and integrate with other tools.

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