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SmokeBall Review: Understanding Document Automation in Legal Practices

Written by Santiago Poli on Jan 14, 2024

Legal practices likely agree that document automation can be challenging to implement effectively.

However, solutions like Smokeball aim to make document automation seamless, with the potential to streamline legal workflows.

In this post, we'll review Smokeball's core capabilities for automating documents and processes. We'll analyze features like workflow automation, accounting integrations, training resources, and more. We'll also compare Smokeball to alternatives like Actionstep and Clio across key criteria. By the end, you'll understand if Smokeball is the right choice to boost productivity for your firm.

Document automation technology allows law firms to streamline the creation of legal documents by generating customized documents from pre-built templates. This can save legal practices considerable time and effort compared to manually drafting repetitive documents.

Some key benefits of document automation for law firms include:

  • Increased efficiency - Lawyers can instantly generate customized legal documents instead of drafting from scratch each time. This speeds up document preparation significantly.

  • Enhanced accuracy - By merging client data into standardized templates, document automation minimizes human error from manual entries and drafting. This improves document quality.

  • Improved consistency - Templates ensure all documents follow the same formats and contain the necessary clauses. This promotes standardization across legal documents.

  • Cost savings - Reduced drafting times enable firms to prepare more legal documents in less time. This results in lower operating costs.

  • Better client service - Automated creation of customized documents enables faster client turnaround times. This facilitates better service delivery.

Overall, intelligent integration of document automation solutions allows legal practices to boost productivity, efficiency and quality across key documentation processes. This ultimately translates into higher profitability and improved client experiences.

What is document automation in law?

Document automation refers to the process of creating standardized templates and forms for frequently used legal documents. This can include contracts, pleadings, letters, and more.

The key benefits of document automation in legal practices include:

  • Efficiency - Automated templates allow lawyers to instantly generate customized legal documents instead of drafting each one manually. This saves significant time and effort.

  • Consistency - Standard templates ensure consistency of language, formatting and structure across documents. This improves quality control.

  • Accuracy - By merging data into pre-approved templates, automation minimizes human error that could lead to mistakes.

  • Cost savings - Greater efficiency and reusable templates reduce the time lawyers need to spend drafting documents, allowing them to take on more clients without adding staff.

Document automation software like Smokeball streamlines the process through features like:

  • Customizable templates with merge fields for client data

  • Automated questionnaires to capture client details

  • Integration with legal practice management tools

  • Cloud-based access from anywhere

With document automation, lawyers can respond to client demands faster. They can focus less on administrative tasks and more on high-value legal work. For most law firms, the return on investment is well worth it.

What is document process automation?

Document automation software like SmokeBall streamlines the process of creating, managing, and editing legal documents. Instead of manually drafting repetitive documents from scratch, document automation pulls data and text from various sources to auto-populate templates.

This saves legal teams significant time and effort while reducing human error. Key benefits include:

  • Efficiency - Document templates enable creating documents with a few clicks instead of hours of drafting. This speeds up document creation exponentially.

  • Accuracy - By pulling data from integrated sources, document automation ensures information accuracy and consistency across documents. No more typos or outdated details.

  • Customization - Lawyers can create customizable templates with merge fields, conditional logic, and data validations. Documents assemble dynamically based on the case details.

  • Collaboration - Cloud-based solutions like SmokeBall facilitate multi-user access with built-in workflow tools for review, approval and e-signature.

In legal practices, document automation is invaluable for repetitive documents like contracts, pleadings, discovery, estates, incorporations etc. With solutions like SmokeBall, firms can save thousands of hours each year through automation. This allows lawyers to focus on high-value legal analysis rather than administrative tasks.

For small and mid-sized firms seeking document automation capabilities, SmokeBall is an affordable SaaS option to consider that integrates with popular legal tools.

A robust legal document management system requires the following key features:

Security

  • Encrypted storage and transmission of documents

  • Role-based access controls to restrict document visibility

  • Audit trails to track user activity

  • Backup and redundancy to prevent data loss

Permissions Controls

  • Granular permissions to view, edit, download documents

  • Ability to restrict permissions by user, group, document type

  • Workflows to route documents for review and approval

  • Version control to track document revisions

Search and Retrieval

  • Fast and accurate full-text search

  • Custom metadata and tags to organize documents

  • Saved searches and alerts for easy access

Integrations

Mobility

  • Access documents on mobile devices

  • Offline document availability

Choosing a system with robust security, flexible permissions controls, powerful search capabilities, and deep integrations will provide the necessary foundation for managing legal documents effectively.

What is a smokeball reference?

A Smokeball reference is an internal reference number used within the Smokeball legal practice management software to track and organize legal matters.

When a new legal matter is created in Smokeball, it is automatically assigned a reference number that is unique to that specific matter. This reference number essentially acts as an ID that lawyers and support staff can use to quickly identify and access information related to the matter.

Some key things to know about Smokeball references:

  • References allow firms to mirror their existing offline filing system within Smokeball if desired

  • References help keep matters organized and easy to search for

  • Lawyers can set up intelligent rules to auto-name references based on matter type, client name, attorney, etc.

  • References appear on all matter-related documents and reports for easy tracking

  • Each firm can customize their reference numbering format

In summary, Smokeball references bring an extra layer of organization to legal matters, helping firms streamline workflows. The references integrate with other Smokeball tools like matter profiles, calendars, tasks, and more.

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Smokeball Review: A Comprehensive Look

Smokeball is a provider of document automation and legal practice management software designed to help law firms streamline their operations. Founded in 2010, Smokeball aims to increase law firm productivity by automating repetitive tasks.

Smokeball Company Background

Smokeball was founded in 2010 by a team of legal technologists seeking to modernize legal practices through software automation. Based in Australia, Smokeball has become a leading provider of cloud-based solutions for law firms globally.

Some key facts about Smokeball:

  • Founded in 2010 in Australia

  • 50,000+ legal professionals use Smokeball

  • Integrates with major practice management tools

  • Received $2 million USD in Series A funding in 2017

Core Features and Benefits of Smokeball

Smokeball offers core capabilities to help law firms automate documents and manage cases more efficiently:

  • Document Automation: Create, generate, store template legal documents with merge fields, clauses and logic.

  • Workflow Automation: Build conditional workflows and checklists for legal matters.

  • Case Management: Centralize matter details, activities, dates, contacts and documents.

  • Reporting: Gain insights with custom reports on workloads, budgets, billing.

Key benefits for law practices:

  • Increased efficiency through streamlined workflows

  • Enhanced productivity by reducing repetitive tasks

  • Improved consistency of legal paperwork

  • Better visibility into case status and details

By leveraging Smokeball's automation features, law firms can speed up document creation, streamline repetitive tasks, and effectively manage cases.

To maximize legal productivity, Smokeball integrates with other essential software tools:

  • Accounting: Integrate with Xero, QuickBooks Online for automated billing.

  • Storage: Connect Google Drive, Dropbox to centralize firm documents.

  • eSignature: Generate ready-to-sign documents with integrated eSignature.

These integrations help firms simplify workflows between systems and technologies. Rather than constant back-and-forth between platforms, Smokeball connects the dots - ultimately saving time and effort.

Exploring Key Capabilities of Smokeball

Smokeball is a legal practice management software that focuses on document automation and workflow streamlining for law firms. Its key capabilities that set it apart include:

Document Automation with Smokeball Forms

Smokeball Forms allows creating reusable templates for legal documents that can be automatically populated with data. Some benefits include:

  • Build custom document templates for contracts, pleadings, letters, etc.

  • Populate templates with data from integrated case management systems

  • Save time by eliminating repetitive typing and drafting

  • Ensure consistency and accuracy in document creation

By reducing repetitive tasks, Smokeball Forms enables law firms to work more efficiently.

Smokeball structures and standardizes law firm workflows through its practice management capabilities such as:

  • Intuitive dashboards for task tracking

  • Calendaring and deadline reminders

  • Client intake and matter management

  • Secure cloud document storage

Automating workflows ensures consistency, enhances productivity by reducing manual work, and allows firms to scale operations.

Smokeball Accounting: Streamlining Financial Operations

Smokeball offers accounting and invoicing integrations with solutions like QuickBooks Online to handle:

  • Time tracking and automated billing

  • Payment processing and income reporting

  • Trust accounting and ledger management

  • Tax preparation and financial reporting

By connecting Smokeball with accounting platforms, law firms can streamline their financial operations.

In summary, Smokeball focuses on document creation, workflow management, and financial processes to help firms modernize and scale while increasing efficiency. Its capability to connect disparate systems is a key differentiator.

Smokeball Implementation and Onboarding Process

Smokeball offers comprehensive implementation and onboarding support to ensure legal practices successfully adopt document automation. Their goal is to enable users to quickly create templates, set up workflows, integrate accounting software, and fully leverage Smokeball's capabilities.

Setting Up Smokeball for Success

To start, Smokeball's support team helps firms:

  • Install the software and ensure compatibility with existing systems

  • Establish administrator access and permissions

  • Create customized document templates for core legal forms and filings

  • Set up workflows to streamline document creation and review processes

  • Integrate commonly-used accounting platforms like QuickBooks

They provide customized guidance based on the firm's focus areas and specific automation goals.

Key steps legal teams should take when first implementing Smokeball include:

  • Auditing current workflows and identifying automation opportunities

  • Standardizing templates for frequently-used documents

  • Training staff on creating new templates and managing workflows

  • Adding conditional logic to templates to simplify document assembly

  • Linking templates to accounting systems to auto-populate client or case data

Following best practices during implementation ensures the solution is configured for maximum productivity from day one.

User Training and Mastery

Smokeball provides both live and on-demand training resources to equip users with automation skills. These include:

  • Interactive onboarding sessions with product specialists

  • Comprehensive user manuals and documentation

  • On-demand video tutorials on core features

  • Contextual help displayed in-software

Firms should encourage consistent usage and skills development by:

  • Scheduling regular refresher trainings as new features are added

  • Tracking template and workflow adoption across legal teams

  • Soliciting user feedback to improve configurations

  • Setting goals around automation usage and productivity

Hands-on learning is key - legal teams should practice creating templates, managing workflows, and running reports to gain confidence.

Ongoing Support and Resources

Smokeball aims to provide responsive, high-quality assistance via:

  • Toll-free phone and email support

  • Remote troubleshooting sessions

  • Regular product updates and maintenance

  • An online knowledge base and community forums

In addition, they offer premium support plans that provide:

  • Assigned customer success managers

  • SLAs for response times

  • Proactive check-ins and reviews

  • Quarterly milestones to expand usage

Leveraging Smokeball's skilled support team is vital for getting the most long-term value from document automation. Legal practices should consistently engage with them as needs evolve.

Analyzing Smokeball Pricing and Subscription Options

Smokeball offers two main pricing plans - Starter and Pro. Here is an overview of the key features and pricing for each plan:

Smokeball Pricing: Starter vs Pro Plans

The Starter plan starts at $39 per month and includes:

  • Centralized document storage

  • Document automation with Smokeball Forms

  • Task management

  • Smokeball's library of 500+ legal document templates

The Pro plan starts at $59 per month and additionally includes:

  • Document builder to create custom documents

  • Workflow automation for streamlined processes

  • Unlimited integrations with apps like Xero, Slack, Office 365

  • Priority email support

Both plans offer a free 30-day trial.

Evaluating Smokeball's Value for Money

For small law firms or solo attorneys who want basic document automation and storage, Smokeball's Starter plan offers strong value at $39/month.

The Pro plan unlocks more advanced features like creating custom documents and connecting Smokeball workflows to other apps. For larger law firms aiming to optimize operations, the Pro plan's expanded capabilities justify the higher $59/month pricing.

Compared to alternatives, Smokeball provides competitive pricing, especially for solos and small firms. The core features included suit most typical legal workflows. For advanced enterprise needs, some alternatives like LegalTrek offer more customization at higher price points.

Overall, Smokeball's two pricing tiers align well with customer needs at those levels. The features and capabilities provide solid value for money based on firm size and complexity of workflows.

Smokeball is a leading legal practice and document management software that helps law firms streamline operations and automate repetitive tasks. As the legal tech landscape continues to expand, there are several alternatives worth comparing Smokeball against based on features, pricing, integrations and suitability for different firm sizes or practice areas.

Smokeball vs Actionstep: Feature and Pricing Showdown

Actionstep and Smokeball share similarities in providing cloud-based legal practice management coupled with document automation. Key differences:

  • Smokeball offers more flexibility for small to mid-sized firms with customizable modules and scalable pricing. Actionstep pricing is less transparent.

  • Actionstep has stronger time tracking and accounting capabilities out of the box. Smokeball integrates with QuickBooks for accounting needs.

  • Smokeball's document automation includes more advanced features like conditional logic, data integrations and central clause library.

Overall, Smokeball strikes a better balance for solos and small firms seeking solid legal PM and workflow automation without the overhead of complex all-in-one suites.

Smokeball vs Logikcull: Which Suits Your Firm Better?

As an eDiscovery and document management platform, Logikcull differs from Smokeball's focus on legal practice management. Logikcull has powerful search, filtering and batch processing capabilities for litigation-focused use cases. Smokeball conversely offers well-rounded support for daily legal operations - from intake to billing - in addition to document management features.

Opt for Logikcull if advanced analytics and eDiscovery functionality are top priorities. Smokeball is better suited for streamlining everyday legal workflows while maintaining centralized document access.

Smokeball vs Clio: A Detailed Comparison

Smokeball and Clio share robust legal practice management abilities but have key differences:

  • Clio offers more customer support channels like phone and 24/7 live chat unavailable in Smokeball.

  • However, Smokeball pricing is more affordable for smaller firms and solos. Clio's pricing tiers are relatively less flexible.

  • Smokeball's workflows extend into accounting via QuickBooks integration. Clio links to other accounting tools.

  • Clio has a more modern interface while Smokeball's UI is functional but less aesthetically polished.

In summary, Clio provides greater overall polish and support capabilities while Smokeball remains competitively priced for lean firms needing solid legal PM with value-adds like accounting integration.

Smokeball vs LegalTrek: Usability and Integration Face-Off

LegalTrek positions itself as an easy-to-use legal practice management platform. Matching up with Smokeball:

  • LegalTrek is newer to market and has limited integration support currently. Smokeball links with many popular legal tools.

  • Smokeball offers more responsive customer support channels. LegalTrek support options are relatively basic.

  • LegalTrek's user interface is visually more modern and intuitive. Smokeball's UI has a steeper learning curve.

  • For document management, Smokeball has customizable workflows while LegalTrek takes a generalist approach.

LegalTrek shows promise on usability but has catching up to do on integrations. Smokeball delivers mature capabilities but the UI lacks polish. Overall, Smokeball strikes a better balance especially for experienced legal users.

Smokeball is a comprehensive legal practice management software that offers robust document automation capabilities. Based on this Smokeball review, here are some key takeaways to consider when deciding if Smokeball is the right solution for your firm:

  • Smokeball makes it easy to create custom document templates that auto-populate with client data. This can save significant time when generating repetitive documents.

  • The user-friendly form builder allows you to set up intelligent questionnaires and workflows to streamline client intake and case management.

  • Seamless integrations with QuickBooks, Outlook, Gmail, Office 365 and more enable efficient workflows between systems.

  • While Smokeball offers an impressive range of features, it may be overkill for solo practitioners or smaller firms with basic needs. Its pricing plans are also on the higher end.

  • For larger firms handling document-heavy casework, Smokeball can maximize productivity through its automation capabilities. But it has a learning curve to set up complex templates.

In summary, Smokeball is best suited for medium to large firms aiming to scale operations through process automation. The tool may be excessive for lean firms focused solely on core legal work. Consider your firm's growth roadmap, workload, and budget to determine if Smokeball is a worthwhile long-term investment to boost efficiency.

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