Customer Support

Project Support Specialist

Looking to hire your next Project Support Specialist? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a staffing agency with a unique mission: to create win-win scenarios for both US businesses and Latin American professionals. We address the challenges faced by SMBs, startups, and firms in finding the right talent, as well as the aspirations of skilled Latin American workers seeking international opportunities. By bridging this gap, Vintti enables US companies to access a wealth of untapped talent, while providing Latin American professionals with pathways to expand their careers on a global scale. Our approach cultivates a symbiotic ecosystem that benefits all parties involved.

Description

A Project Support Specialist plays a crucial role in the smooth execution of projects by providing administrative support and ensuring effective communication across teams. They assist in scheduling meetings, tracking project timelines, and maintaining documentation. By managing project-related resources and compiling progress reports, they help keep stakeholders informed. Their skills in multitasking and organization contribute to the efficient handling of project tasks, making it easier for project managers and teams to focus on strategic and critical activities. This role is essential for maintaining project momentum and ensuring successful outcomes.

Requirements

- Bachelor's degree in business administration, project management, or a related field
- Proven experience in a project support role or similar position
- Strong understanding of project management principles and methodologies
- Proficiency in project management software tools (e.g., Microsoft Project, Asana, Trello)
- Excellent organizational and multitasking skills
- Effective communication and interpersonal skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Experience in preparing reports, presentations, and documentation
- Ability to prioritize tasks and manage time effectively
- Demonstrated problem-solving and critical-thinking skills
- Familiarity with tracking budgets and managing financial records
- Competence in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience coordinating with external vendors and contractors
- Ability to handle sensitive and confidential information
- Flexibility to adapt to changing project requirements and deadlines
- Strong analytical skills to collect and interpret project data
- Commitment to continuous learning and professional development
- Experience in facilitating meetings and taking detailed meeting minutes
- Ability to identify potential project risks and escalate appropriately

Responsabilities

- Coordinate and schedule project meetings, including preparing agendas and taking meeting minutes
- Monitor project timelines and milestones to ensure timely delivery
- Assist in the preparation of project reports, status updates, and presentations
- Maintain and update project documentation regularly
- Communicate with stakeholders to provide project updates and address inquiries
- Track project expenses and manage budget-related tasks
- Support project managers in delegating tasks and ensuring follow-up
- Identify and escalate potential project risks to appropriate parties
- Facilitate effective communication and collaboration within the project team
- Ensure adherence to established project management methodologies and best practices
- Collect and analyze project data to identify trends and improvement opportunities
- Assist with onboarding and training new project team members
- Provide general administrative support to the project team as required
- Help prioritize tasks and manage workloads to meet project deadlines
- Coordinate with external vendors and contractors to secure necessary resources and services

Ideal Candidate

The ideal candidate for the Project Support Specialist role will possess a Bachelor's degree in business administration, project management, or a related field, coupled with proven experience in a project support or similar position. They will have a strong grasp of project management principles and methodologies, supported by proficiency in project management software tools such as Microsoft Project, Asana, or Trello. This individual will be meticulously organized, detail-oriented, and adept at multitasking, with exceptional communication and interpersonal skills that foster effective collaboration within the project team and with external stakeholders. Their ability to work independently while remaining a proactive and supportive team member is crucial, as is their experience in preparing reports, presentations, and maintaining comprehensive documentation. The ideal candidate will excel in prioritizing tasks and managing time efficiently, demonstrating strong problem-solving and critical-thinking skills. They will have a knack for tracking budgets, managing financial records, and handling sensitive information with the utmost discretion. Adaptability to changing project requirements, a commitment to continuous professional development, and an analytical mindset are key attributes. A high level of integrity, professionalism, and a customer-service orientation will set them apart, as will their resourcefulness, proactive approach to identifying and mitigating risks, and ability to facilitate productive meetings and discussions. Ultimately, they will bring a positive, constructive attitude, even under pressure, and a strong sense of accountability and ownership to drive project success.

On a typical day, you will...

- Coordinate and schedule project meetings, including preparing agendas and taking meeting minutes
- Monitor project timelines and milestones to ensure on-time delivery
- Assist in the preparation of project reports, status updates, and presentations
- Maintain project documentation and ensure all records are up-to-date and easily accessible
- Communicate with project stakeholders to provide updates and address inquiries
- Track project expenses and manage budget-related activities
- Support project managers in task delegation and follow-up
- Identify and mitigate potential project risks by escalating issues to the appropriate parties
- Facilitate effective communication and collaboration among project team members
- Ensure adherence to project management methodologies and best practices
- Collect and analyze project data to identify trends and opportunities for improvement
- Assist in the onboarding and training of new project team members
- Provide general administrative support to the project team as needed
- Help in prioritizing tasks and managing workloads to meet project deadlines
- Coordinate with external vendors and contractors to acquire necessary resources and services

What we are looking for

- Detail-oriented and highly organized
- Strong communicator, both written and verbal
- Proactive and self-motivated
- Ability to work collaboratively in a team setting
- Adaptable to changing priorities and project requirements
- Strong problem-solving skills
- Ability to manage multiple tasks simultaneously
- High level of integrity and professionalism
- Tech-savvy with a quick learning curve for new software
- Strong time management skills
- Analytical mindset with attention to both detail and broader project goals
- Positive and constructive attitude, even under pressure
- Customer-service oriented with a focus on stakeholder satisfaction
- Resourceful and able to find solutions independently
- Strong commitment to continuous improvement and learning
- Ability to handle confidential information with discretion
- Strong sense of accountability and ownership of tasks
- Confident in facilitating meetings and group discussions
- Versatile in managing both administrative and project-related tasks

What you can expect (benefits)

- Competitive salary range based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- Generous paid time off (PTO) and holidays
- Flexible work hours and remote work options
- 401(k) retirement plan with company matching
- Professional development and continuing education opportunities
- Paid parental leave
- Employee wellness programs, including gym memberships and mental health resources
- Life and disability insurance
- Commuter benefits and transportation subsidies
- Employee assistance programs (EAP)
- Regular team-building activities and company events
- Opportunities for career advancement and internal promotions
- Recognition and rewards programs
- Access to company resources and tools for personal and professional growth
- Collaborative and supportive work environment
- Tech allowance or provision of necessary technology for remote work
- Employee referral bonuses
- Discount programs with partnered vendors and services

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