IT

Server Engineer

Looking to hire your next Server Engineer? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a specialized staffing agency that believes diversity is the catalyst for innovation. We connect US-based SMBs, startups, and firms with exceptional talent from Latin America, fostering a rich tapestry of cultural perspectives within American businesses. Our unique position allows us to handpick professionals who not only possess the required skills but also bring fresh ideas and global insights to the table. Vintti's services go beyond filling positions; we enrich company cultures and expand business horizons on an international scale.

Description

A Server Engineer is a critical IT professional responsible for the installation, configuration, administration, and optimization of servers and related components to achieve high performance and reliability. This role involves proactive system monitoring, maintenance, and anticipating potential issues to ensure seamless server operations. Server Engineers are adept in managing both physical and virtual servers, handling backups, performing regular updates, and implementing security measures. Their expertise supports business continuity by ensuring that server infrastructure runs smoothly, efficiently, and securely.

Requirements

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven work experience as a Server Engineer or similar role.
- Strong understanding of server hardware and software, including operating systems like Windows Server, Linux, and Unix.
- Hands-on experience with server virtualization technologies such as VMware, Hyper-V, or similar.
- Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Python).
- In-depth knowledge of network protocols, configurations, and network troubleshooting.
- Familiarity with cloud services and platforms (e.g., AWS, Azure, Google Cloud).
- Strong analytical and problem-solving skills.
- Experience with backup and recovery software and processes.
- Knowledge of cybersecurity principles, including firewalls, encryption, and security protocols.
- Ability to manage and configure Active Directory and other user authentication systems.
- Excellent documentation skills for maintaining server configurations and procedures.
- Capacity to work collaboratively in a team environment and communicate effectively.
- Strong time management skills and ability to handle multiple tasks simultaneously.
- Availability for on-call support and flexibility to work outside regular hours if necessary.
- Certification in relevant technologies (e.g., Microsoft Certified Solutions Expert [MCSE], Certified Information Systems Security Professional [CISSP]) is preferred.
- Experience with monitoring tools and system performance tuning.
- Ability and willingness to keep up-to-date with the latest industry trends and technologies.
- Prior experience in disaster recovery planning and execution.
- Demonstrated ability to carry out capacity planning and performance optimization.
- Experience collaborating with vendors and external support teams.

Responsabilities

- Monitor and maintain server performance for high availability and reliability.
- Troubleshoot and resolve server-related issues promptly.
- Perform regular system backups and data restorations.
- Implement security measures to protect servers from unauthorized access.
- Collaborate with IT team on new server architecture design and deployment.
- Conduct routine maintenance, updates, and patches.
- Configure and manage server virtualization technologies.
- Maintain documentation of server configurations and procedures.
- Manage user access and permissions securely.
- Analyze system logs to identify and address potential issues.
- Install and configure new server hardware and software.
- Participate in disaster recovery planning and testing.
- Assist in capacity planning and scaling efforts.
- Provide technical support and training for end-users and junior IT staff.
- Communicate with vendors for hardware, software, and support services.
- Develop and implement automation scripts for server management.
- Ensure compliance with industry standards and regulatory requirements.
- Monitor network connectivity and integrate servers into network infrastructure.
- Optimize server performance through system parameter tuning and configuring.
- Participate in project planning and execution for infrastructure improvements or migrations.

Ideal Candidate

The ideal candidate for the Server Engineer role will possess a bachelor's degree in Computer Science, Information Technology, or a related field, coupled with proven experience in a similar position. This individual will demonstrate a robust understanding of server hardware and software, including proficiency with operating systems such as Windows Server, Linux, and Unix, and hands-on experience with virtualization technologies like VMware and Hyper-V. They will have exceptional analytical and problem-solving skills, enabling them to troubleshoot and resolve server-related issues efficiently. The candidate will be highly skilled in scripting and automation tools, and possess a deep knowledge of network protocols and configurations. Familiarity with cloud services and platforms is essential, as is a solid grasp of cybersecurity principles, including firewalls and encryption techniques. The ideal candidate will exhibit excellent documentation skills to maintain detailed records of server configurations and procedures, and possess the ability to manage and configure Active Directory and other authentication systems. Strong communication and interpersonal skills are critical, as the role requires collaboration with the IT team, vendors, and providing support to end-users and junior staff. This individual will be detail-oriented, highly organized, and demonstrate strong time management capabilities, with the aptitude to handle multiple tasks and work under pressure. A proactive mindset, commitment to continuous learning, and adaptability to new technologies are key attributes that will set this candidate apart. Additionally, a high level of integrity, professionalism, and a customer-centric approach, combined with the ability to think critically and make rapid, sound decisions, will be crucial. Certifications such as MCSE or CISSP are preferred, alongside experience in disaster recovery planning, capacity planning, and system performance tuning. The ideal candidate will be dependable, team-oriented, and possess the ability to mentor junior staff effectively while maintaining confidentiality and handling sensitive information securely.

On a typical day, you will...

- Monitor and maintain server performance, ensuring high availability and reliability.
- Troubleshoot and resolve server-related issues promptly to minimize downtime.
- Perform regular system backups and restorations to safeguard data.
- Implement security measures, including firewalls and encryption, to protect servers from unauthorized access.
- Collaborate with the IT team to design and deploy new server architectures.
- Conduct routine maintenance, including updates and patches, to keep server software current.
- Configure and manage server virtualization technologies (e.g., VMware, Hyper-V).
- Maintain documentation of server configurations, procedures, and troubleshooting steps.
- Manage user access and permissions to ensure secure and appropriate use of server resources.
- Analyze system logs and identify potential issues to preemptively address them.
- Install and configure new server hardware and software as needed.
- Participate in disaster recovery planning and testing to ensure business continuity.
- Assist in capacity planning and scaling to meet the organization's growing needs.
- Provide technical support and training for end-users and junior IT staff.
- Communicate with vendors for hardware, software, and support services as required.
- Develop and implement automation scripts to streamline server management tasks.
- Ensure compliance with industry standards and regulatory requirements for server operations.
- Monitor network connectivity and integrate servers within the existing network infrastructure.
- Optimize server performance by tuning and configuring system parameters.
- Participate in project planning and execution for server infrastructure improvements or migrations.

What we are looking for

- Strong analytical and problem-solving skills
- Detail-oriented with a high degree of accuracy
- Excellent communication and interpersonal skills
- High level of initiative and proactive approach to tasks
- Strong organizational and time management abilities
- Ability to work effectively under pressure and meet deadlines
- Adaptability to new technologies and rapid changes in the IT environment
- Team-oriented mindset with a collaborative attitude
- Dependable and reliable with a solid work ethic
- High level of integrity and professionalism
- Strong commitment to continuous learning and skill development
- Customer-centric approach to service and support
- Ability to think critically and make sound decisions rapidly
- High degree of flexibility and willingness to adapt to changing requirements
- Strong technical aptitude and eagerness to learn new systems and technologies
- Ability to mentor and support junior staff effectively
- Effective troubleshooting skills with a results-driven approach
- Ability to maintain confidentiality and handle sensitive information securely
- Excellent multitasking skills and ability to prioritize workloads
- Strong sense of responsibility and ownership of tasks and issues

What you can expect (benefits)

- Competitive salary range (commensurate with experience)
- Comprehensive health insurance (medical, dental, vision)
- Retirement savings plan with company match
- Paid time off (vacation, sick leave, holidays)
- Flexible work hours
- Remote work options
- Professional development opportunities
- Tuition reimbursement programs
- Employee assistance program (EAP)
- On-site gym or fitness membership reimbursement
- Life and disability insurance
- Performance-based bonuses
- Parental leave and family support programs
- Employee discount programs
- Wellness programs and initiatives
- Commuter benefits or transportation subsidies
- Regular team-building activities and company events
- Stock options or equity opportunities
- Opportunity for career advancement and promotions
- Access to the latest tools and technologies

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