Site Reliability Engineer (SRE)

Vintti is a staffing agency dedicated to boosting the economic efficiency of US companies. We provide access to a diverse range of skilled Latin American professionals, allowing businesses to build robust teams without the traditional high costs associated with domestic hiring. Our model supports companies in maximizing their resources, driving innovation, and achieving sustainable growth.

A Site Reliability Engineer (SRE) is responsible for ensuring that an organization's online services remain reliable, scalable, and efficient. By blending software engineering and IT operations, SREs focus on building automated solutions for system monitoring, incident response, and capacity planning. They work to prevent service outages by proactively identifying and mitigating potential risks, deploying new code, and optimizing system performance. SREs collaborate closely with development teams to enhance overall system resilience, driving continuous improvements in infrastructure and workflows to support business objectives.

- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
- Proven experience as a Site Reliability Engineer (SRE) or similar role.
- Proficiency in scripting and programming languages (e.g., Python, Ruby, Go, Bash).
- Strong experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform).
- Expertise in containerization and orchestration technologies (e.g., Docker, Kubernetes).
- In-depth knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD).
- Solid understanding of infrastructure as code (IaC) tools (e.g., Terraform, Ansible, CloudFormation).
- Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
- Strong knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, HTTP).
- Excellent troubleshooting and problem-solving skills.
- Familiarity with version control systems (e.g., Git).
- Hands-on experience with automation and configuration management.
- Strong understanding of security best practices and principles.
- Ability to work effectively in a 24/7 on-call rotation schedule.
- Excellent collaboration and communication skills.
- Strong analytical skills with the ability to interpret system data and metrics.
- Familiarity with performance tuning and capacity planning.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong organizational and time-management skills.
- Experience with agile development methodologies.

- Monitor and analyze system performance and reliability metrics.
- Design, implement, and maintain automated monitoring and alerting systems.
- Investigate and resolve system outages and incidents, including root cause analysis and corrective actions.
- Collaborate with development teams to design and maintain scalable and reliable systems.
- Provide 24/7 on-call support for critical systems through rotating schedules.
- Automate repetitive tasks to improve operational efficiency and reduce manual interventions.
- Develop, maintain, and improve scripts and tools for system management and troubleshooting.
- Perform performance tuning and capacity planning for systems to handle anticipated loads.
- Implement and enforce security best practices to protect systems from vulnerabilities.
- Manage and optimize cloud infrastructure and related services.
- Create and maintain detailed documentation for system configurations and procedures.
- Continuously identify and implement opportunities for reliability improvements.
- Coordinate with external vendors and service providers for technical support and issue resolution.
- Develop and maintain CI/CD pipelines to enhance deployment processes.
- Participate in design and code reviews to ensure best practices and reliability standards are met.
- Provide training and support on SRE principles and practices to team members.
- Analyze system load and performance data to inform resource allocation and system scaling decisions.

The ideal candidate for the Site Reliability Engineer (SRE) role is a highly skilled professional with a Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. They possess a robust background in system reliability engineering combined with a strong proficiency in scripting and programming languages such as Python, Ruby, Go, and Bash. Experienced in managing cloud platforms including AWS, Azure, and Google Cloud Platform, they are adept with containerization and orchestration technologies like Docker and Kubernetes, demonstrating excellent knowledge of CI/CD pipelines and tools such as Jenkins and GitLab CI/CD. The candidate is well-versed in infrastructure as code (IaC) tools and has hands-on experience with monitoring and logging tools like Prometheus, Grafana, and the ELK Stack, complimented by a deep understanding of networking concepts, protocols, and security best practices. They are proactive problem solvers with exceptional troubleshooting and problem-solving skills, capable of thriving in a fast-paced environment while effectively managing a 24/7 on-call rotation. With strong analytical abilities, excellent communication skills, and a collaborative mindset, the ideal candidate is dedicated to continuous improvement and automation, emphasizing reducing manual efforts. They exhibit a strong sense of ownership, accountability, and adaptability, coupled with a positive attitude and an eagerness to tackle new challenges. Committed to mentoring, knowledge sharing, and ongoing professional development, they prioritize customer and team needs, manage time efficiently, and maintain calm under pressure. Enthusiastic about innovation, they bring a high level of technical acumen, curiosity, and a detail-oriented approach towards maintaining comprehensive documentation and following procedural accuracy.

- Monitor system performance and reliability metrics to ensure optimal system operation.
- Implement and maintain automated monitoring and alerting systems.
- Respond to system outages and incidents, performing root cause analysis and implementing corrective actions.
- Collaborate with development teams to design, build, and maintain scalable and reliable systems.
- Participate in on-call rotations to provide 24/7 support for critical systems.
- Automate repetitive tasks to improve efficiency and reduce manual intervention.
- Develop and maintain scripts and tools for system management and troubleshooting.
- Conduct performance tuning and capacity planning to ensure systems can handle anticipated loads.
- Implement and enforce security best practices to protect systems from vulnerabilities.
- Manage and optimize cloud infrastructure and services.
- Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.
- Continuously identify opportunities for reliability improvements and implement relevant changes.
- Coordinate with external vendors and service providers for technical support and problem resolution.
- Implement and maintain CI/CD pipelines to streamline the deployment process.
- Participate in design and code reviews to ensure best practices and reliability considerations are incorporated.
- Develop and deliver training and support for team members on SRE principles and practices.
- Analyze system load and performance data to make informed decisions on resource allocation and system scaling.

- Detail-oriented with a focus on system reliability and performance.
- Proactive problem solver with a strong troubleshooting mindset.
- Ability to work collaboratively across teams and departments.
- Adaptable and able to thrive in a fast-paced environment.
- Strong communicator, both written and verbal.
- Driven by continuous improvement and innovation.
- High level of technical acumen and curiosity.
- Committed to automation and reducing manual efforts.
- Strong sense of ownership and accountability.
- Committed to follow security and compliance best practices.
- Positive attitude and readiness to tackle new challenges.
- Strong multitasking and organizational skills.
- Ability to remain calm and efficient under pressure.
- Enthusiastic about mentoring and knowledge sharing.
- Committed to ongoing learning and professional development.
- Prioritizes customer and team needs, balancing work responsibilities in a 24/7 environment.
- Good at analyzing data to drive informed decision-making.
- Empathy and supportiveness towards team members and stakeholders.
- Detail-oriented with a strong focus on documentation and procedural accuracy.

- Competitive salary range commensurate with experience and market standards.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO) and holiday schedule.
- Flexible work hours and options for remote work.
- Professional development and training opportunities.
- Opportunities for career advancement and promotions.
- Employee assistance programs (EAP) for mental health and wellness.
- Paid parental leave and family support benefits.
- Tuition reimbursement for continued education.
- Company-sponsored certifications and courses.
- Wellness programs, including gym memberships and wellness stipends.
- Annual performance bonuses.
- Employee stock purchase plan (ESPP).
- Commuter benefits and transportation reimbursement.
- Company-sponsored social events and team-building activities.
- Ergonomic workspace setup and modern office environment.
- Access to the latest technology and tools.
- Collaborative and inclusive company culture.