Systems Reliability Engineer

Vintti specializes in providing US companies with a financial edge through smart staffing solutions. We bridge the gap between American businesses and Latin American talent, offering access to a vast pool of skilled professionals at competitive rates. This approach enables our clients to scale their operations more efficiently, reduce hiring costs, and invest in growth opportunities without compromising on quality.

A Systems Reliability Engineer plays a crucial role in maintaining and enhancing the reliability of computing systems and networks within an organization. These professionals focus on ensuring that systems are robust, resilient, and perform at optimal levels through continuous monitoring, maintenance, and improvement strategies. They implement best practices for disaster recovery, system backups, and automatic failover processes, while also identifying and mitigating potential system vulnerabilities. By combining expertise in system architecture, software engineering, and problem-solving, Systems Reliability Engineers ensure the seamless operation of critical technology infrastructure.

- Bachelor's degree in Computer Science, Engineering, or a related field
- 3+ years of experience in a systems reliability, DevOps, or similar engineering role
- Proficiency with scripting languages such as Python, Bash, or Ruby
- Experience with infrastructure as code (IaC) tools like Terraform or Ansible
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud
- Strong knowledge of containerization technologies like Docker and Kubernetes
- Experience with monitoring tools such as Prometheus, Grafana, or Nagios
- Familiarity with CI/CD tools such as Jenkins, GitLab CI, or Travis CI
- Strong problem-solving and troubleshooting skills
- Experience with system and network security best practices
- Knowledge of database systems, both SQL and NoSQL
- Experience with log management and analysis tools like ELK stack or Splunk
- Excellent communication and teamwork skills
- Ability to work on-call and handle high-pressure situations
- Strong analytical skills for capacity planning and performance tuning
- Understanding of distributed systems and microservices architecture
- Knowledge of version control systems, particularly Git
- Experience with load testing and performance testing tools
- Familiarity with regulatory compliance requirements (e.g., GDPR, HIPAA)
- Ability to rapidly learn new technologies and processes

- Monitor system performance and reliability metrics to identify potential bottlenecks or issues.
- Perform root cause analysis on incidents and outages to ensure they do not recur.
- Develop and implement automation scripts to improve operational efficiency.
- Collaborate with software engineering teams to ensure new systems and software are designed for reliability and scalability.
- Conduct regular system maintenance, including patching and updates.
- Create and maintain comprehensive documentation for system configurations and procedures.
- Respond to and mitigate operational issues, often on an on-call basis.
- Develop and enforce reliability best practices and standards across engineering teams.
- Design and implement disaster recovery and backup plans.
- Optimize system performance by tuning configurations and resource allocations.
- Participate in capacity planning to forecast future system needs.
- Regularly review and test business continuity and disaster recovery plans.
- Implement and manage monitoring and alerting systems for real-time issue detection.
- Evaluate and integrate new technologies and tools to enhance system reliability.
- Work closely with DevOps to ensure seamless deployment and integration of new features.
- Conduct regular security audits and vulnerability assessments.
- Provide training and support to other team members and stakeholders on reliability practices and tools.

The ideal candidate for the Systems Reliability Engineer role is an exceptionally skilled professional with a bachelor's degree in Computer Science, Engineering, or a related field, and over three years of hands-on experience in systems reliability, DevOps, or a similar engineering discipline. They possess advanced proficiency in scripting languages like Python, Bash, or Ruby, and are highly adept with infrastructure as code (IaC) tools such as Terraform or Ansible. With substantial experience in leveraging cloud platforms like AWS, Azure, or Google Cloud, they demonstrate comprehensive knowledge of containerization technologies including Docker and Kubernetes. This candidate excels in utilizing monitoring tools such as Prometheus, Grafana, or Nagios, and is familiar with CI/CD methodologies, evidenced by experience with tools like Jenkins, GitLab CI, or Travis CI. Their strong problem-solving and troubleshooting abilities are complemented by a rigorous understanding of system and network security best practices, database systems (both SQL and NoSQL), and log management tools like ELK stack or Splunk. The candidate's excellent communication and teamwork skills, coupled with their capacity to perform under pressure, handle on-call responsibilities, and rapidly adopt new technologies and processes, set them apart. Furthermore, their strategic thinking about system scalability and reliability, pragmatic prioritization skills, and steadfast commitment to continuous learning, customer-focused service, and innovative problem-solving make them a valuable asset. They bring a self-motivated, proactive approach to their work, with strong mentoring abilities, a passion for automation and efficiency, and the resilience to excel in high-pressure environments.

- Monitor system performance and reliability metrics to identify potential bottlenecks or issues.
- Perform root cause analysis on incidents and outages to ensure they do not recur.
- Develop and implement automation scripts to improve operational efficiency.
- Collaborate with software engineering teams to ensure new systems and software are designed for reliability and scalability.
- Conduct regular system maintenance, including patching and updates.
- Create and maintain comprehensive documentation for system configurations and procedures.
- Respond to and mitigate operational issues, often on an on-call basis.
- Develop and enforce reliability best practices and standards across engineering teams.
- Design and implement disaster recovery and backup plans.
- Optimize system performance by tuning configurations and resource allocations.
- Participate in capacity planning to forecast future system needs.
- Regularly review and test business continuity and disaster recovery plans.
- Implement and manage monitoring and alerting systems for real-time issue detection.
- Evaluate and integrate new technologies and tools to enhance system reliability.
- Work closely with DevOps to ensure seamless deployment and integration of new features.
- Conduct regular security audits and vulnerability assessments.
- Provide training and support to other team members and stakeholders on reliability practices and tools.

- Proven analytical and problem-solving abilities
- Strong attention to detail
- Self-motivated and proactive mindset
- Excellent communication skills
- Ability to work collaboratively in cross-functional teams
- Strong organizational and time-management skills
- Resilience and ability to thrive under pressure
- Commitment to continuous improvement and learning
- Ability to adapt quickly to new and emerging technologies
- Strong customer-focused attitude
- Ability to think strategically about system scalability and reliability
- Pragmatic approach to prioritizing tasks and balancing multiple duties
- Strong mentoring and coaching skills
- Passion for automation and efficiency
- Innovative and creative thinking

- Competitive salary range: $100,000 - $150,000 annually
- Comprehensive health insurance (medical, dental, vision)
- 401(k) with company match
- Paid time off (PTO) and holidays
- Flexible working hours
- Remote work options
- Professional development opportunities including conferences, workshops, and certifications
- Wellness programs and gym membership discounts
- Employee assistance program (EAP)
- Inclusive and diverse work environment
- Stock options or equity grants
- Employee referral program
- Life and disability insurance
- Commuter benefits and transportation subsidies
- Paid parental leave
- Access to cutting-edge technologies and tools
- Regular team-building activities and outings
- Tuition reimbursement for relevant courses and degrees