UX Researcher

Vintti is a dynamic staffing agency bridging the gap between Latin American talent and US-based businesses. We specialize in connecting skilled professionals from Latin America with small and medium-sized businesses, startups, and firms across the United States. Our mission is to provide top-tier staffing solutions that enable US companies to access a diverse pool of talented individuals while offering exciting career opportunities to Latin American professionals. By leveraging our extensive network and deep understanding of both markets, Vintti facilitates mutually beneficial partnerships that drive growth and innovation for our clients and candidates alike.

A UX Researcher plays a crucial role in understanding and enhancing user experiences by conducting thorough research to gather insights into user behaviors, needs, and motivations. They utilize a variety of qualitative and quantitative methods, such as user interviews, surveys, usability testing, and data analysis, to uncover valuable information that informs design decisions. By collaborating closely with designers, developers, and product managers, UX Researchers help to create user-centric products that are intuitive, efficient, and satisfying to use, ultimately driving user engagement and business success.

- Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or related field.
- Minimum of 3 years experience in UX research or related field.
- Strong knowledge of qualitative and quantitative research methodologies.
- Proficiency in conducting user interviews, usability testing, and ethnographic studies.
- Experience with data analysis and ability to interpret complex data sets.
- Familiarity with user experience design principles and processes.
- Proficiency in using UX research tools such as UserTesting, Optimal Workshop, and Hotjar.
- Strong experience with analytics tools like Google Analytics, Mixpanel, or similar.
- Excellent written and verbal communication skills.
- Strong presentation skills and ability to convey research findings clearly to stakeholders.
- Experience creating user personas, journey maps, and user flow diagrams.
- Ability to collaborate effectively with cross-functional teams.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Familiarity with creating and maintaining a research repository.
- Deep understanding of competitive analysis techniques.
- Ability to manage participant recruitment and coordination for research studies.
- Strong attention to detail and critical thinking skills.
- Familiarity with prototyping tools like Figma, Sketch, or Adobe XD.
- Experience advocating for user-centered design principles within an organization.
- Up-to-date knowledge of latest UX research trends, tools, and best practices.

- Conduct user interviews and focus groups to gather insights on user needs, behaviors, and motivations.
- Design, plan, and administer usability tests to assess the effectiveness of products and features.
- Analyze qualitative and quantitative data to identify user trends, patterns, and pain points.
- Create and maintain detailed user personas to inform design and product decisions.
- Work closely with designers, product managers, and developers to integrate user feedback into the design and development process.
- Develop comprehensive research reports and presentations to communicate findings and recommendations to stakeholders.
- Plan and execute ethnographic studies to gain an in-depth understanding of user environments and contexts.
- Conduct competitive analysis to benchmark user experiences and identify areas for improvement.
- Recruit, screen, and manage participants for various research studies and tests.
- Utilize analytics tools to track user interactions and behavior, providing actionable insights.
- Maintain a well-organized repository of research findings, insights, and documentation.
- Synthesize and document user feedback to support iterative design processes.
- Evaluate the impact of new features and updates through structured user testing.
- Collaborate with cross-functional teams to ensure research findings inform the product roadmap and strategy.
- Stay current with the latest trends, tools, and best practices in UX research.
- Advocate for user-centered design principles and practices across the organization.
- Develop and refine research methodologies to improve research effectiveness and outcomes.
- Create journey maps, user flow diagrams, and other visualizations to represent user experiences.
- Provide actionable recommendations to enhance user satisfaction and improve product usability.

The ideal candidate for the UX Researcher role is an experienced professional with a minimum of 3 years in UX research or a related field, holding a Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or a similar discipline. They possess a robust understanding of both qualitative and quantitative research methodologies, with proven proficiency in user interviews, usability testing, ethnographic studies, and advanced data analysis. The candidate is adept at leveraging tools like UserTesting, Optimal Workshop, and Hotjar, as well as analytics platforms such as Google Analytics and Mixpanel, to derive actionable insights. They demonstrate exceptional communication and presentation skills, capable of conveying complex research findings clearly to diverse stakeholders. This individual excels at creating user personas, journey maps, and user flow diagrams, ensuring these deliverables guide user-centric product development. They are highly organized, capable of managing multiple projects, maintaining a research repository, and coordinating participant recruitment efficiently. Empathetic and user-focused, they advocate for user-centered design principles and show a passion for staying current with the latest UX research trends and best practices. The ideal candidate combines a strong analytical mindset with creative problem-solving abilities, is proactive and self-motivated, and thrives in a collaborative, cross-functional team environment. Their interpersonal skills enable them to build rapport with participants and stakeholders, while their adaptability ensures they handle changing project requirements with ease. They are results-oriented, focusing on delivering impactful research that enhances overall user satisfaction and product usability.

- Conduct user interviews to gather insights on user needs and behaviors.
- Design and administer usability tests to evaluate product effectiveness.
- Analyze qualitative and quantitative data to identify trends and patterns.
- Create and maintain comprehensive user personas to guide design decisions.
- Collaborate with designers, product managers, and developers to ensure user-centric product development.
- Develop and present detailed research reports and presentations to stakeholders.
- Plan and conduct ethnographic studies to understand user environments and contexts.
- Perform competitive analysis to benchmark user experiences against industry standards.
- Recruit and manage participants for various research studies.
- Use analytics tools to track user interactions and derive actionable insights.
- Maintain a repository of research findings and insights for easy reference and accessibility.
- Synthesize and document user feedback to inform iterative design processes.
- Evaluate the impact of new features and updates through user testing.
- Collaborate with cross-functional teams to incorporate research findings into the product roadmap.
- Stay updated with the latest trends, tools, and techniques in UX research.
- Advocate for user-centered design principles within the organization.
- Develop and refine research methodologies and processes to enhance research effectiveness.
- Create journey maps and user flow diagrams to visualize user experiences.
- Provide actionable recommendations to improve overall user satisfaction and experience.

- Empathetic towards users and their needs
- Strong analytical mindset with attention to detail
- Excellent problem-solving skills
- Proactive and self-motivated
- Strong collaboration and teamwork abilities
- Ability to communicate complex ideas effectively
- Passionate about user-centered design and research
- Adaptable to changing project requirements and priorities
- High organizational skills with the ability to manage multiple projects
- Inquisitive nature with a love for learning new methodologies and tools
- Strong ability to synthesize complex data into actionable insights
- User-focused mindset and advocacy
- Ability to manage time effectively and meet deadlines
- Creative and innovative in approach to research
- Strong interpersonal skills to build rapport with participants and stakeholders
- Results-oriented with a focus on delivering impactful research findings

- Competitive salary range: $70,000 - $100,000 per year
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company matching
- Paid time off (PTO) including vacation, sick leave, and holidays
- Flexible working hours and remote work options
- Professional development opportunities, including conferences, workshops, and courses
- Employee wellness programs, including access to mental health resources
- Generous parental leave policy
- Performance-based bonuses and incentives
- Company-provided equipment and tools for remote work
- Regular team-building activities and company events
- Opportunities for career advancement and internal promotions
- Subsidized commuter benefits and transportation allowances
- Collaborative and inclusive work environment
- Employee recognition programs and awards
- Free snacks and beverages in the office
- Access to a company library and educational resources
- Gym membership reimbursement or on-site fitness facilities
- Mentorship programs and peer-learning opportunities