IT

WAN Engineer

Looking to hire your next WAN Engineer? Here’s a full job description template to use as a guide.

About Vintti

At Vintti, we specialize in providing US businesses with staffing solutions that feel local. By connecting companies with Latin American professionals operating in compatible time zones, we ensure that work schedules align naturally with US business hours. This temporal harmony facilitates immediate response times, efficient project management, and a cohesive team dynamic regardless of physical location.

Description

A WAN Engineer is a specialist responsible for designing, implementing, and maintaining wide area networks (WANs) that connect multiple locations across large geographical areas. They ensure reliable and secure communications between distant sites, optimizing network performance and troubleshooting any connectivity issues that arise. A WAN Engineer collaborates with other IT professionals to integrate network architectures, supports network infrastructure, configures hardware and software components, and monitors network traffic to prevent disruptions. Their expertise is critical in facilitating seamless data flow, enhancing business operations, and supporting remote work environments.

Requirements

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in designing, implementing, and managing WAN infrastructure.
- Proficiency with network hardware such as routers, switches, and firewalls.
- In-depth knowledge of networking protocols such as OSPF, BGP, MPLS, and VPN.
- Experience with network performance monitoring and diagnostic tools.
- Strong troubleshooting skills for resolving complex network issues.
- Familiarity with QoS policies and network traffic optimization techniques.
- Experience with network security practices and technologies.
- Strong understanding of industry standards and regulatory requirements.
- Ability to develop and enforce network policies and procedures.
- Experience collaborating with cross-functional teams.
- Excellent documentation skills, including network diagrams and records.
- Ability to manage network assessments, audits, and vulnerability identification.
- Capacity to plan and execute network upgrades, migrations, and expansions.
- Willingness to participate in on-call rotations and provide after-hours support.
- Experience working with vendors and service providers.
- Knowledge of emerging WAN technologies and solutions.
- Competence in configuring and managing secure remote access and VPN solutions.
- Skills in performing disaster recovery planning and network resilience testing.
- Ability to assist in budgeting and forecasting for network infrastructure.
- Effective communication and problem-solving skills.
- Relevant certifications such as CCNA, CCNP, or equivalent.

Responsabilities

- Design and implement WAN infrastructure.
- Manage and monitor network performance.
- Troubleshoot network connectivity issues.
- Configure and maintain routers, switches, and firewalls.
- Perform regular network maintenance and updates.
- Analyze network traffic and optimize configurations.
- Develop and enforce network policies and procedures.
- Collaborate with IT staff and other departments.
- Conduct network assessments and audits.
- Resolve network outages and service interruptions.
- Provide support and guidance to junior network engineers.
- Create and maintain network documentation.
- Plan and execute network upgrades and expansions.
- Participate in on-call rotations and after-hours support.
- Work with vendors and service providers for equipment and services.
- Evaluate and implement new WAN technologies.
- Configure and manage VPNs for secure remote access.
- Validate network resilience through testing and drills.
- Maintain compliance with industry standards and regulatory requirements.
- Implement and manage QoS policies.
- Assist in budgeting and forecasting network infrastructure costs.

Ideal Candidate

The ideal candidate for the WAN Engineer role is a highly skilled and experienced professional with a Bachelor's degree in Computer Science, Information Technology, or a related field, and over five years of hands-on experience in designing, implementing, and managing complex WAN infrastructures. This individual has deep expertise with network hardware, including routers, switches, and firewalls, and possesses a robust understanding of networking protocols such as OSPF, BGP, MPLS, and VPN. They are proficient in using network performance monitoring and diagnostic tools, exhibit strong troubleshooting capabilities, and have a proven track record of resolving intricate network issues efficiently. The candidate is meticulous in developing and enforcing network policies and procedures, adept at managing and optimizing network traffic through QoS policies, and ensures compliance with industry standards and regulatory requirements. Possessing strong analytical and problem-solving skills, they are detail-oriented, maintain excellent documentation, and excel in conducting network assessments and audits. With a proactive mindset, they stay abreast of emerging WAN technologies and confidently lead network upgrades, migrations, and resilience testing. They are a collaborative team player with exceptional communication skills, capable of mentoring junior staff and working cross-functionally to meet business needs. The ideal candidate is also customer-focused, reliable, and demonstrates a commitment to continuous learning and professional development, holding relevant certifications such as CCNA or CCNP. Their strong organizational skills, innovative thinking, and ability to work effectively under pressure set them apart, making them a valuable asset to the organization.

On a typical day, you will...

- Design, implement, and manage Wide Area Network (WAN) infrastructure.
- Monitor network performance and troubleshoot issues to ensure optimal connectivity.
- Configure and maintain network hardware such as routers, switches, and firewalls.
- Perform regular maintenance and updates to network systems and components.
- Analyze network traffic patterns and adjust configurations to enhance performance and security.
- Develop and enforce network policies and procedures.
- Collaborate with IT staff and other departments to align WAN solutions with business requirements.
- Conduct network assessments and audits to identify potential improvements and vulnerabilities.
- Respond to and resolve network outages and service interruptions in a timely manner.
- Provide expert-level support and guidance to junior network engineers and technicians.
- Create and maintain detailed network documentation, including diagrams and configuration records.
- Plan and execute network upgrades, migrations, and expansions.
- Participate in on-call rotations and provide after-hours support as needed.
- Work with vendors and service providers to procure network equipment and services.
- Evaluate and implement new WAN technologies and solutions to meet the organization's evolving needs.
- Configure and manage virtual private networks (VPNs) and ensure secure remote access.
- Validate network resilience through periodic testing and disaster recovery drills.
- Maintain compliance with industry standards and regulatory requirements related to network security and data privacy.
- Implement and manage quality of service (QoS) policies to prioritize critical network traffic.
- Assist in budgeting and forecasting network infrastructure costs and resource requirements.

What we are looking for

- Strong analytical and problem-solving skills
- Detail-oriented and thorough in execution
- Excellent communication and interpersonal skills
- Highly adaptable to changing technologies and business needs
- Proactive and self-motivated with a strong sense of ownership
- Ability to work effectively under pressure and manage multiple priorities
- Strong team player with a collaborative mindset
- Customer-focused with a commitment to delivering high-quality service
- Demonstrated leadership abilities in mentoring and guiding junior staff
- Strong organizational skills with the ability to maintain detailed records
- Critical thinker with the ability to identify and mitigate potential risks
- Commitment to continuous learning and professional development
- Reliable and responsible with a strong work ethic
- Innovative mindset with the ability to propose and implement effective solutions
- Strong decision-making skills with a data-driven approach

What you can expect (benefits)

- Competitive salary range: $85,000 - $120,000 annually
- Comprehensive health insurance (medical, dental, vision) for employees and dependents
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Flexible work hours and remote work opportunities
- Professional development and certification reimbursement
- Tuition assistance for further education
- Employee wellness programs and resources
- Life and disability insurance coverage
- Employee assistance program (EAP)
- On-site fitness center or gym membership reimbursement
- Employee discount programs
- Opportunities for career advancement and promotions
- Company-sponsored networking events and team-building activities
- Commuter benefits and transportation reimbursements
- Relocation assistance if applicable
- Modern and collaborative work environment
- Access to the latest technology and tools
- Performance-based bonuses and incentives

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