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6 Best Practices for Onboarding Remote Accountants

Written by Santiago Poli on Aug 07, 2024

Here's a quick guide to effectively onboard remote accountants:

  1. Create a complete virtual onboarding package

  2. Use a clear communication plan

  3. Train on company-specific accounting methods

  4. Assign a remote onboarding partner

  5. Outline clear job expectations and goals

  6. Build company culture remotely

These practices help remote accountants:

  • Start smoothly

  • Feel connected

  • Understand their role

  • Perform better

  • Stay longer with the company

Practice Key Benefit
Virtual package Provides all necessary info and tools
Communication plan Avoids misunderstandings
Training Ensures understanding of company methods
Onboarding partner Offers personalized support
Clear expectations Sets measurable targets
Remote culture Builds team spirit

By following these steps, you'll create a strong foundation for your remote accounting team.

1. Create a Complete Virtual Onboarding Package

A good virtual onboarding package helps remote accountants start their new job smoothly. This package should have all the info and tools they need to begin work and feel at ease in their role.

Digital Welcome Materials

The welcome materials should give an overview of the company. Include:

Put these materials in an easy-to-access digital format, like a shared drive or onboarding platform.

Set Up Software and Tools

Before the accountant's first day, set up all the software and tools they'll need:

Software/Tool Type Examples
Accounting systems QuickBooks, Xero
Communication tools Email, Slack, Zoom
Project management Trello, Asana
Company databases CRM, file storage

Make sure everything is set up and working before they start.

Plan the First Week

The first week is key for a good start. Plan a clear schedule with:

  • Team and boss meetings (online)

  • Training on company accounting methods

  • Introductions to CFO leader and important clients

  • Review of job duties and goals

Share this schedule with the new accountant before they start so they can get ready.

2. Use a Clear Communication Plan

Good communication is key for remote accountants to work well together. A clear plan helps avoid mix-ups, keeps everyone informed, and builds teamwork.

Choose Communication Tools

Pick the right tools for your team to talk and work together. Some good options are:

Tool What it does
Slack Quick messages and file sharing
Zoom Video calls
Microsoft Teams Messages and teamwork

When picking tools, think about:

  • How easy they are to use

  • What they can do

  • If they work with other tools you use

  • How much they cost

Set Response Time Rules

Make rules for how quickly people should answer messages. This helps when team members work in different time zones. For example:

  • Answer emails within 1 day

  • Reply to quick messages within 30 minutes

Schedule Regular Meetings

Set up regular times to talk with your team. This keeps everyone connected and on track. Try:

  • Weekly team meetings

  • One-on-one chats with each team member

In these meetings, you can:

  • Talk about current work

  • Give feedback

  • Answer questions

3. Train on Company-Specific Accounting Methods

This section covers how to train remote accountants on your company's accounting methods.

Create Video Guides

Video guides help explain accounting processes and software. They give remote accountants a visual way to learn about company methods.

Tips for making good video guides:

  • Keep videos short

  • Use simple words

  • Show screenshots

  • Add a list of topics

  • Make sure videos work on different devices

Develop Self-Paced Learning Modules

Self-paced modules let remote accountants learn at their own speed. They can include quizzes and games to make learning more fun.

Tips for Self-Paced Modules Why It Helps
Break big topics into small parts Easier to understand
Use videos, pictures, and sound Keeps interest
Add quizzes and games Makes learning active
Give feedback Shows progress
Works on many devices Easy to access

Offer Real-Time Training Sessions

Real-time sessions let remote accountants ask questions right away. You can use video calls to teach about complex software or methods.

How to run good real-time sessions:

  • Plan sessions ahead of time

  • Use video software that lets you share screens

  • Ask accountants to join in and ask questions

  • Record sessions for later viewing

  • Check in after sessions to answer more questions

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4. Assign a Remote Onboarding Partner

Define Partner Responsibilities

Giving new hires a remote onboarding partner helps them feel welcome and supported. This partner helps new employees learn about the company and their job. Here's what the partner should do:

Responsibility Description
Say hello Introduce themselves and set up ways to talk
Explain the company Tell about the company's history and goals
Explain the job Tell the new hire what they'll be doing
Show where to find things Help find software, tools, and training info

Encourage Peer Learning

Peer learning helps new hires learn from their partners. Here's how to make it work:

  • Set up regular talks between the new hire and their partner

  • Tell them it's okay to ask lots of questions

  • Ask the partner to share what they know about the job

Plan Casual Check-ins

Casual talks help the new hire and their partner get to know each other. Try these ideas:

Type of Check-in What to Do
Virtual coffee breaks Have a quick chat over video call
Lunch and learn Talk about work stuff while eating lunch
Team fun time Do online games or activities together

These casual meetings help new hires feel more at home in their job.

5. Outline Clear Job Expectations and Goals

List Job Duties

When bringing in new remote accountants, it's key to spell out their job duties clearly. This helps them understand their role and how they fit into the company's plans. A good job description should include:

  • Main tasks they'll do

  • What they need to produce

  • How their work will be measured

  • Tools and systems they'll use

A clear job description helps remote accountants start working well quickly.

Set Performance Targets

Clear targets help remote accountants know what's expected. These can be short-term and long-term goals, like:

  • Finishing a set number of tasks in a given time

  • Reaching a certain level of accuracy in their work

  • Meeting due dates for important reports

When setting targets:

  • Make them clear, measurable, and time-bound

  • Link them to the company's main goals

  • Give regular feedback to help accountants stay on track

Create a Goal Timeline

A goal timeline shows remote accountants their progress and keeps them focused. It can be a simple table showing:

  • Key dates and deadlines

  • What needs to be done by when

  • Tasks that must be finished before others can start

A timeline helps remote accountants stay organized and motivated.

Goal When It's Due What Should Happen
Finish money report End of quarter Report done on time and correct
Set up new accounting software Within 6 weeks Software working and staff trained
Get 95% accuracy in entering money info All the time Few mistakes in data entry

6. Build Company Culture Remotely

Building company culture for remote workers helps them feel part of the team. This can make them happier at work, do better, and stay longer.

Plan Online Team Activities

Online team activities help remote workers get to know each other. These can be simple things like:

Activity Description
Virtual happy hours Casual chats over video call
Online game nights Play games together online
Virtual volunteer days Help a charity together online
Virtual team outings Take online tours of museums or parks

When planning these:

  • Make sure everyone has the right tech to join in

  • Pick activities everyone can enjoy

  • Ask remote workers for ideas

Include Remote Staff in Company Events

It's important to include remote workers in company events. This helps them feel part of the team. You can:

  • Stream company meetings online

  • Use video calls to let remote workers join in

  • Ask remote workers for their thoughts during meetings

Create Spaces for Casual Chats

Casual chats help build trust among remote workers. You can:

Space How it works
Virtual break room A place for workers to chat online
Online group A social media group for remote workers
Video chat Encourage workers to have casual video calls

These spaces let remote workers talk and get to know each other better.

Conclusion

Good onboarding helps remote accountants do well in their jobs. Here are six ways to make onboarding better for remote accountants:

Review Main Points

Best Practice What It Means
1. Make a full online welcome package Give new hires all the info and tools they need to start
2. Have a clear plan for talking Choose good tools and set rules for how to talk with the team
3. Teach company accounting methods Use videos, self-study lessons, and live training to teach
4. Give each new hire a helper Pick someone to help the new person learn about the job
5. Set clear job goals Tell new hires what they need to do and how they'll be judged
6. Build team spirit online Do fun things online to help remote workers feel part of the team

Keep Making Onboarding Better

Onboarding isn't just a one-time thing. It's good to keep making it better. This helps new hires like their jobs more, stay longer, and do better work.

To make onboarding better:

  • Ask new hires what they think about onboarding

  • Check in often to see if they're meeting their goals

  • Give more training to help them grow

  • Look at how onboarding is working and fix any problems

FAQs

How do I prepare for remote onboarding?

Here's a simple guide to help you get ready for remote onboarding:

Stage Actions
Before Day 1 - Send equipment and software logins
- Share company handbook
Day 1 - Hold online welcome meeting
- Introduce new hire to team
Week 1 - Set clear goals
- Give feedback on early work
Month 1 and beyond - Schedule regular check-ins
- Provide ongoing training

More tips to make remote onboarding work well:

  • Get client info and understand their needs before starting

  • Make sure new hires learn about security rules and job expectations

  • Tell new hires what you expect and check their progress often

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