iSolved Review: A Unified Solution for Payroll and HR

Most business owners would agree that managing payroll and HR effectively is critical, yet often challenging.

Well, iSolved aims to simplify these critical business functions by providing a unified platform for both payroll and HR needs.

In this review, we'll take a closer look at iSolved's features, benefits, implementation, pricing, and more to help you determine if it's the right unified payroll and HR solution for your business.

Introduction to iSolved

iSolved is an integrated HR and payroll software solution designed specifically for small and mid-sized businesses. This article provides an overview of some of iSolved's key features and benefits.

Unified Platform

• Combines payroll, HR, time and attendance, recruiting, onboarding, and benefits administration on a single cloud-based platform
• Simplifies workflows and provides easy access to all employee data from one centralized dashboard
• Integrates with other business systems like accounting, point-of-sale, and ERP software

Payroll Features

• Full-service payroll processing with tax filing, direct deposit, garnishments, and more
• Customizable pay rules engine to automatically calculate complex earnings and deductions
• Real-time payroll reporting and analytics to identify issues and optimize costs
• Automated tax form filling, payments, and year-end filing to ensure compliance

HR Tools

• Centralized employee database with reporting and record keeping capabilities
• PTO tracking, accruals, and approvals to simplify time-off management
• Paperless onboarding with customizable workflows and electronic signature capture
• Performance management and goal tracking to align and develop team members

iSolved aims to provide an all-in-one platform to manage the entire employee lifecycle, from pre-hire to retire. Its combination of payroll, HR, and other workforce management tools helps SMBs streamline critical business processes with ease-of-use, automation, and integration capabilities.

Benefits for SMBs

iSolved is designed to meet the needs of growing SMBs with integrated payroll and HR features.

Cost Savings

SMBs can save money by avoiding multiple systems and outsourcing payroll tax filing and other complex tasks to iSolved. Key benefits include:

• Integrated payroll and HR system reduces need for multiple vendors
• Automated tax filing and payment services lower administrative costs
• Configurable pay and time rules optimize processes
• Scalable pricing tiers fit needs of growing businesses

By consolidating core functions into one platform, iSolved streamlines operations and reduces expenses for SMBs.

Scalability

As organizations grow, iSolved scales with configurable pay and time rules, automated workflows, and recruiting tools. Businesses can:

• Add unlimited employees to the system
• Customize workflows as needs change
• Leverage analytics for data-driven decisions
• Access applicant tracking and onboarding

This flexibility allows SMBs to adapt their HR infrastructure in line with business growth.

Compliance

iSolved ensures compliance with labor regulations across payroll, HR, and benefits administration. Key features include:

• Automatic form generation (W-2, 1099)
• Integrated time and attendance tracking
• Customizable handbooks and policies
• Automated compliance alerts

With built-in safeguards and controls, iSolved reduces compliance risk for SMBs as they scale operations.

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Implementation and Support

iSolved provides dedicated customer support and implementation specialists to configure the system and train end users.

Setup Process

The implementation process involves several key steps led by iSolved specialists:

• Data migration: Customer data from existing systems is securely transferred into iSolved. This includes employee, payroll, tax, and benefits information.

• System configuration: The software is configured based on the customer's workflows, payroll rules, reporting needs, and other requirements.

• Testing: Extensive testing ensures accurate payroll calculations, data integrations, and system functionality before launch.

• Training: iSolved provides customized end user training on running payroll, accessing reports, managing time and attendance, using self-service portals, and more.

Ongoing Support

After launch, iSolved provides:

• Unlimited US-based support via phone and email to answer questions and troubleshoot issues.

• Access to resources like user guides, knowledge base articles, training webinars, and video tutorials.

• Automatic software updates to ensure customers are always on the latest payroll and HR version.

Customization

For additional fees, iSolved experts can customize areas like:

• Payroll workflows and rules
• HR workflows for onboarding, benefits enrollment, etc.
• Reports, dashboards, and analytics
• Employee and manager self-service portals
• Time tracking options
• Integrations with other software systems

This ensures the system aligns with each organization's specific business needs over time.

Pricing and Contracts

Pricing Model

iSolved offers flexible per employee per month pricing starting at $4 when billed annually for core HR and payroll features. This keeps costs low while providing access to essential tools like payroll processing, tax filings, HR workflows, and more. The per employee model allows costs to scale linearly alongside company growth.

Contract Terms

Businesses can choose between annual or monthly contracts. Annual contracts come with volume discounts up to 10% for longer commitments. Month-to-month plans are also available for those wanting more flexibility to change solutions as needs evolve.

Shorter terms may cost more per month, but enable adjusting or cancelling based on changing business requirements. Annual contracts offer the best overall value, with discounts increasing the longer the agreement.

Scalable Costs

As the workforce expands, iSolved's pricing tiers decrease per employee costs for larger customer bases. Organizations with over 100 employees qualify for custom pricing below the $4 per month baseline. Volume discounts apply automatically as the employee count grows past set thresholds.

This pricing model enables efficiently scaling costs in line with company growth. Expanding the team doesn't mean exponentially higher fees. Businesses get to take advantage of decreasing price tiers as they reach larger sizes.

Conclusion and Recommendation

For SMBs seeking an integrated payroll and HR platform, iSolved provides a scalable solution with robust capabilities and strong customer support.

Key Takeaways

iSolved offers unified payroll, HR, and other tools needed for SMBs to efficiently manage their workforce at an affordable price point:

• All-in-one platform for payroll, HR, benefits, compliance, and more
• Scalable for 50-500 employees with tiered pricing
• Positive reviews praise usability, support, and value

Ideal Customer

Growing SMBs with between 50-500 employees can benefit most from iSolved's depth of features and implementation support services. The platform is designed for U.S.-based businesses needing:

• Payroll and HR under one login
• Customizable to specific workflows
• Ongoing support during and after onboarding

Next Steps

Interested businesses should:

• Schedule a demo to see iSolved firsthand
• Discuss requirements with a representative to ensure fit
• Read independent customer reviews on third-party sites

Evaluating these areas will determine if iSolved matches a company's size, needs, and preferences for a complete workforce management solution.

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