CRM Developer

At Vintti, we specialize in providing US businesses with staffing solutions that feel local. By connecting companies with Latin American professionals operating in compatible time zones, we ensure that work schedules align naturally with US business hours. This temporal harmony facilitates immediate response times, efficient project management, and a cohesive team dynamic regardless of physical location.

A CRM Developer is responsible for designing, implementing, and managing Customer Relationship Management systems that facilitate a company's interactions with current and potential customers. They specialize in integrating multi-channel communication tools, automating marketing activities, and customizing sales processes to enhance client engagement and operational efficiency. By analyzing customer data and feedback, CRM Developers create personalized experiences, optimizing user satisfaction and loyalty. Their expertise ensures that CRM platforms are scalable, secure, and aligned with business goals, paving the way for improved customer retention and business growth.

- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Proven experience as a CRM Developer or similar role
- Proficiency with CRM software (e.g., Salesforce, Microsoft Dynamics, HubSpot)
- Strong understanding of CRM functionalities, architectures, and integrations
- Experience with database management and SQL
- Proficiency in programming languages such as JavaScript, C#, SQL, HTML, and CSS
- Familiarity with API integrations and web services (REST, SOAP)
- Strong problem-solving skills and attention to detail
- Excellent communication and collaboration skills
- Ability to analyze complex business requirements and translate them into technical solutions
- Experience with data migration and data cleansing processes
- Knowledge of CRM security roles and permissions management
- Experience in developing workflows, process automation, and custom modules within CRM systems
- Strong understanding of software development lifecycle and best practices
- Experience with source control and version management
- Ability to create and maintain technical documentation related to CRM processes and configurations
- Experience with testing, debugging, and performance optimization of CRM systems
- Knowledge of CRM analytics and reporting tools
- Ability to work independently and manage multiple projects simultaneously
- Familiarity with Agile methodologies and tools
- Commitment to staying updated with the latest CRM technologies and industry trends

- Design, develop, and implement CRM customizations
- Maintain and update existing CRM functionality
- Integrate CRM systems with other business applications
- Analyze business requirements and convert them into technical specifications
- Create and customize CRM forms, views, dashboards, and reports
- Perform data migration and data cleansing tasks
- Conduct thorough testing and debugging of CRM solutions
- Provide technical support for CRM-related issues
- Manage CRM security roles and permissions
- Develop workflows and automation processes within the CRM
- Collaborate with business analysts and stakeholders to optimize CRM functionality
- Write and maintain technical documentation related to CRM processes and configurations
- Monitor CRM performance and troubleshoot issues as they arise
- Participate in planning and execution of CRM upgrades and patches
- Train users on CRM functionalities and best practices
- Stay current with the latest CRM technologies and trends

The ideal candidate for the role of CRM Developer will hold a Bachelor’s degree in Computer Science, Information Technology, or a related field and possess proven experience as a CRM Developer or in a similar capacity. They will demonstrate expertise with CRM software such as Salesforce, Microsoft Dynamics, or HubSpot, coupled with a strong understanding of CRM functionalities, architectures, and integrations. Proficiency in programming languages such as JavaScript, C#, SQL, HTML, and CSS, along with familiarity with API integrations and web services including REST and SOAP, is essential. The candidate will excel in database management, data migration, and cleansing processes, demonstrating exceptional problem-solving skills and meticulous attention to detail. Their ability to analyze complex business requirements and translate them into effective technical solutions, combined with experience in developing workflows, automation processes, and custom modules within CRM systems, sets them apart. The successful candidate will display strong collaboration, communication, and documentation abilities, proving adept at performance optimization, debugging, and managing CRM security roles and permissions. They will have a comprehensive understanding of the software development lifecycle, best practices, and Agile methodologies, underscored by a commitment to staying abreast of the latest CRM technologies and trends. This individual will exhibit a high degree of organizational, multitasking, and analytical skills, along with resilience under pressure, a proactive and innovative mindset, and a dedication to delivering high-quality work. Their customer-focused approach, coupled with creativity in solution development and an ability to work both independently and as part of a team, makes them the perfect fit for this role.

- Design, develop, and implement CRM customizations
- Maintain and update existing CRM functionality
- Integrate CRM systems with other business applications
- Analyze business requirements and convert them into technical specifications
- Create and customize CRM forms, views, dashboards, and reports
- Perform data migration and data cleansing tasks
- Conduct thorough testing and debugging of CRM solutions
- Provide technical support for CRM-related issues
- Manage CRM security roles and permissions
- Develop workflows and automation processes within the CRM
- Collaborate with business analysts and stakeholders to optimize CRM functionality
- Write and maintain technical documentation related to CRM processes and configurations
- Monitor CRM performance and troubleshoot issues as they arise
- Participate in planning and execution of CRM upgrades and patches
- Train users on CRM functionalities and best practices
- Stay current with the latest CRM technologies and trends.

- Strong analytical and problem-solving skills
- High attention to detail
- Excellent communication and interpersonal abilities
- Collaborative and team-oriented mindset
- Strong organizational and multitasking capabilities
- Adaptability to changing business needs and technologies
- Proactive and self-motivated with a drive for continuous learning
- Customer-focused with a strong understanding of business processes
- Ability to work independently and take ownership of tasks
- Resilience under pressure and ability to meet deadlines
- Innovative thinking and creativity in solution development
- Commitment to delivering high-quality work

- Competitive salary range based on experience and qualifications
- Comprehensive health insurance (medical, dental, vision)
- Retirement savings plan with company matching
- Paid time off (PTO) and holidays
- Opportunities for remote work and flexible scheduling
- Professional development and training programs
- Tuition reimbursement for further education
- Employee wellness programs and gym membership discounts
- Paid parental leave
- Performance-based bonuses and incentives
- Employee assistance programs for personal and professional support
- Collaborative and inclusive work environment
- Access to the latest tools and technologies
- Career advancement and growth opportunities
- Company-sponsored social events and activities