Data Center Technician

Vintti bridges the staffing gap for US businesses with a unique focus on time zone compatibility. We source top talent from Latin America, offering companies access to professionals who are available during standard US working hours. This alignment eliminates the need for off-hour communications and allows for integrated teamwork, as if all team members were in the same office.

A Data Center Technician is a vital part of the team responsible for maintaining and managing data center operations. This role involves monitoring and ensuring the performance, reliability, and security of data center hardware, including servers, networking equipment, and storage devices. Data Center Technicians also perform routine system checks, troubleshoot and resolve issues, and implement upgrades to optimize the data center’s efficiency. Working closely with IT and engineering teams, they contribute to the seamless operation of critical infrastructure, supporting the organization’s data management and digital operations.

- Associate's degree in Information Technology, Computer Science, or a related field
- Relevant certifications such as CompTIA A+, CompTIA Server+, or Cisco CCNA
- Minimum 2 years of experience working in a data center or similar environment
- Proficiency in hardware installation, configuration, and troubleshooting
- Strong understanding of networking concepts and equipment
- Knowledge of data center infrastructure and best practices
- Experience with cable management and rack organization
- Ability to perform physical tasks, including lifting and moving equipment
- Strong problem-solving skills and attention to detail
- Excellent communication and collaboration skills
- Ability to work independently and as part of a team
- Experience with data migration, backups, and disaster recovery
- Familiarity with monitoring tools and software for data center operations
- Ability to follow and implement safety and regulatory standards
- Availability to work flexible hours, including nights and weekends
- Capability to respond to emergency situations promptly
- Basic understanding of HVAC systems and data center environmental controls

- Monitor and respond to data center alarms and alerts
- Perform routine maintenance on servers, networking equipment, and other hardware
- Install and configure new hardware and software systems
- Troubleshoot hardware and software issues and perform necessary repairs
- Manage and document equipment inventory
- Conduct physical inspections of data center facilities to ensure proper cooling, security, and cleanliness
- Perform cable management and maintain organized racks and equipment layouts
- Assist with data migration and backups
- Collaborate with remote teams to coordinate tasks and resolve issues
- Implement and uphold data center policies, procedures, and best practices
- Respond to and resolve support tickets related to data center operations
- Support disaster recovery planning and execution
- Update and maintain accurate records of data center infrastructure
- Assist with the decommissioning and recycling of obsolete equipment
- Ensure compliance with safety and regulatory standards

The ideal candidate for the Data Center Technician role should possess an Associate's degree in Information Technology, Computer Science, or a related field and hold relevant certifications such as CompTIA A+, CompTIA Server+, or Cisco CCNA, with a minimum of 2 years of hands-on experience in a data center or similar environment. This individual must demonstrate a high level of technical proficiency in hardware installation, configuration, troubleshooting, and have a strong understanding of networking concepts and equipment. Knowledge of data center infrastructure and best practices, combined with practical experience in cable management and rack organization, is essential. The candidate should have strong problem-solving skills, attention to detail, and the physical ability to lift and move equipment as required. Excellent communication and collaboration skills are necessary to work effectively with remote teams. The ideal candidate should be highly organized, self-motivated, and able to work independently, while also being a team player with a proactive and flexible approach to tasks, including availability to work non-standard hours. A solid understanding of data migration, backups, disaster recovery, monitoring tools, and data center operations, alongside a basic grasp of HVAC systems and environmental controls, is critical. The candidate should demonstrate a commitment to continuous learning, maintain a high standard of reliability and work ethic, and possess a strong customer service orientation. They should be ethical, trustworthy, and able to maintain confidentiality and data security, with the ability to remain calm under pressure and handle urgent situations with a positive attitude and professional demeanor.

- Monitor and respond to data center alarms and alerts
- Perform routine maintenance on servers, networking equipment, and other hardware
- Install and configure new hardware and software systems
- Troubleshoot hardware and software issues and perform necessary repairs
- Manage and document equipment inventory
- Conduct physical inspections of data center facilities to ensure proper cooling, security, and cleanliness
- Perform cable management and maintain organized racks and equipment layouts
- Assist with data migration and backups
- Collaborate with remote teams to coordinate tasks and resolve issues
- Implement and uphold data center policies, procedures, and best practices
- Respond to and resolve support tickets related to data center operations
- Support disaster recovery planning and execution
- Update and maintain accurate records of data center infrastructure
- Assist with the decommissioning and recycling of obsolete equipment
- Ensure compliance with safety and regulatory standards

- Strong analytical and critical-thinking skills
- High level of technical proficiency and adaptability
- Detail-oriented and highly organized
- Self-motivated with a proactive approach
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and prioritize effectively
- Team-oriented with a collaborative mindset
- Strong work ethic and reliability
- Flexible and open to working non-standard hours
- Demonstrates a sense of urgency in critical situations
- Committed to continuous learning and skill improvement
- Positive attitude and professional demeanor
- Ability to remain calm under pressure
- Strong customer service orientation
- Ethical and trustworthy, with a commitment to maintaining confidentiality and data security

- Competitive salary range of $X,000 - $Y,000 per year, based on experience and qualifications
- Comprehensive health insurance (medical, dental, and vision)
- Flexible working hours and the option for remote work when appropriate
- Generous paid time off (PTO) policy, including vacation, sick leave, and personal days
- 401(k) retirement plan with company match
- Opportunities for professional development and continued education
- Career advancement potential within a growing organization
- Company-sponsored certification programs and training courses
- Health and wellness programs
- Employee assistance program (EAP) for personal and work-related issues
- On-site fitness center or gym membership discounts (if applicable)
- Employee discounts on company products and services
- Tech allowance for purchasing necessary work-related equipment and software
- Collaborative and inclusive work environment
- Regular team-building activities and events
- Relocation assistance (if applicable)
- Commuter benefits and transportation reimbursement programs
- Paid parental leave for new parents
- Incentive and performance bonus programs