IT

Information Systems Manager

Looking to hire your next Information Systems Manager? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a staffing agency that leverages the geographical advantage of Latin America to benefit US businesses. We connect companies with professionals who work in time zones closely aligned with or identical to US hours, ensuring seamless communication and collaboration. This synchronicity allows for real-time interaction, enhancing productivity and eliminating the delays often associated with offshore staffing.

Description

An Information Systems Manager oversees the technology infrastructure within an organization, ensuring that the company's systems and networks operate efficiently and securely. This role involves managing IT staff, planning and implementing technology solutions, and aligning IT strategy with business goals. Information Systems Managers are responsible for system upgrades, cyber security measures, and troubleshooting technical issues. They play a crucial part in maintaining the integrity of data and optimizing technology resources to support business operations and objectives. Effective communication with other departments and external vendors is also key to their role.

Requirements

- Bachelor's degree in Computer Science, Information Systems, or a related field
- Proven experience as an Information Systems Manager or in a similar role
- Extensive knowledge of IT systems, infrastructure, and best practices
- Strong understanding of data protection and cybersecurity principles
- Experience with project management and IT service management (ITSM)
- Proficiency in various operating systems, databases, and network protocols
- Solid understanding of system integration and software/hardware implementation
- Strong analytical and problem-solving skills
- Excellent leadership and team management abilities
- Effective communication and interpersonal skills
- Ability to manage multiple projects and priorities simultaneously
- Familiarity with IT policies, procedures, and compliance requirements
- Knowledge of budget management and resource allocation
- Up-to-date knowledge of emerging technologies and industry trends
- Certification in relevant IT areas (e.g., ITIL, PMP, CISSP) is a plus
- Strong organizational and time management skills
- Ability to develop and implement effective disaster recovery strategies
- Experience with vendor and contract management
- Ability to provide technical support and guidance to various stakeholders

Responsabilities

- Oversee daily operations of the information systems team
- Review and evaluate the performance of IT systems and infrastructure
- Identify and address potential risks and inefficiencies in IT processes
- Coordinate implementation of new software and hardware solutions
- Develop and maintain IT policies and procedures
- Monitor systems and network performance for operational efficiency
- Provide technical support and guidance to staff and end-users
- Manage projects related to systems upgrades and organizational changes
- Ensure compliance with data protection and cybersecurity protocols
- Collaborate with other departments to solve technology-related issues
- Conduct regular system audits and generate performance reports
- Manage budget and resource allocation for the IT department
- Maintain knowledge of emerging technologies and industry trends
- Train and mentor IT staff to improve technical skills and performance
- Liaise with external vendors and service providers for procurement and contract management
- Ensure data integrity and availability through regular backups and recovery procedures
- Develop and test disaster recovery plans for critical systems
- Plan and execute system integration and migration tasks

Ideal Candidate

The ideal candidate for the role of Information Systems Manager will possess a Bachelor's degree in Computer Science, Information Systems, or a related field, complemented by proven experience in a similar managerial capacity. They will demonstrate extensive knowledge and hands-on experience with IT systems, infrastructure, and up-to-date best practices, paired with a strong understanding of data protection and cybersecurity principles. Proficiency in various operating systems, databases, and network protocols coupled with solid system integration, software, and hardware implementation skills are essential. Adept in project management and IT service management (ITSM), this candidate will have a proven ability to manage multiple projects and priorities simultaneously, maintaining attention to detail and strong organizational skills. With excellent communication and interpersonal abilities, they will excel in leadership and team management, effectively mentoring staff and fostering a collaborative and team-oriented environment. Strategic thinking and planning capabilities will allow them to address and solve technology-related issues, while their proactive and results-oriented approach will ensure deadlines are met under pressure. This individual will be innovative in their problem-solving strategies, committed to high standards of quality and security, and skilled in budget management and resource allocation. Furthermore, they will bring excellent vendor and contract negotiation skills, a high level of integrity and trustworthiness, and a continuous learning mindset, making them a vital asset to drive the organization's IT initiatives forward.

On a typical day, you will...

- Oversee the daily operations of the information systems team
- Review and evaluate the performance of IT systems and infrastructure
- Identify and address potential risks and inefficiencies in IT processes
- Coordinate the implementation of new software and hardware solutions
- Develop and maintain IT policies and procedures
- Monitor systems and network performance to ensure optimal operational efficiency
- Provide technical support and guidance to staff and end-users
- Manage projects related to systems upgrades and organizational changes
- Ensure compliance with data protection and cybersecurity protocols
- Collaborate with other departments to identify and solve technology-related issues
- Conduct regular system audits and generate performance reports
- Manage budget and resource allocation for the IT department
- Maintain up-to-date knowledge of emerging technologies and industry trends
- Train and mentor IT staff to improve their technical skills and performance
- Liaise with external vendors and service providers for procurement and contract management
- Ensure data integrity and availability through regular backups and recovery procedures
- Develop and test disaster recovery plans for critical systems
- Plan and execute system integration and migration tasks

What we are looking for

- Strong leadership and team management skills
- Excellent analytical and problem-solving abilities
- Effective communication and interpersonal skills
- Proven ability to manage multiple projects and priorities
- High level of integrity and trustworthiness
- Attention to detail and strong organizational skills
- Proactive and results-oriented approach
- Ability to work well under pressure and meet deadlines
- Adaptability and willingness to learn new technologies
- Strategic thinking and planning capabilities
- Collaborative and team-oriented mindset
- Customer-focused attitude
- Strong technical aptitude and continuous learning mindset
- Innovative and creative approach to solving complex problems
- Commitment to maintaining high standards of quality and security
- Proven track record of successful IT project management
- Ability to mentor and develop IT staff effectively
- Strong budgeting and resource management skills
- Excellent vendor and contract negotiation skills

What you can expect (benefits)

- Competitive salary range (specific range to be determined)
- Comprehensive health benefits (medical, dental, vision)
- Retirement savings plan with employer matching
- Paid time off (vacation, sick leave, holidays)
- Flexible work hours and remote work options
- Life and disability insurance
- Employee wellness programs and resources
- Professional development opportunities and training
- Tuition reimbursement for continuing education
- Career advancement opportunities within the company
- Employee assistance program (EAP)
- Subsidized transportation or commuter benefits
- Company-sponsored events and team-building activities
- Performance-based bonuses and incentives
- Access to the latest technology and tools
- Inclusive and supportive company culture
- Opportunities to work on cutting-edge projects
- Recognition and reward programs for outstanding performance
- Ergonomic workspace and amenities to promote a healthy work environment

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