Systems Administrator

At Vintti, we understand the importance of real-time collaboration in today's fast-paced business environment. Our staffing solutions focus on connecting US companies with Latin American talent operating in compatible time zones. This strategic approach ensures that businesses can engage with their team members during regular office hours, facilitating immediate communication, swift problem-solving, and seamless project coordination.

A Systems Administrator plays a crucial role in managing and maintaining an organization's IT infrastructure. This professional ensures the stability, integrity, and efficient operation of various systems, including servers, networks, and databases. Responsibilities often include installing, configuring, and troubleshooting hardware and software; monitoring system performance; and implementing security protocols to safeguard sensitive data. By keeping systems updated and running smoothly, a Systems Administrator enables seamless daily operations and supports the overall technological framework essential for business processes.

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience as a Systems Administrator or similar role.
- Proficiency in managing and configuring operating systems such as Windows, Linux, and MacOS.
- Strong understanding of networking protocols, firewalls, and security principles.
- Experience with virtualization technologies like VMware, Hyper-V, or similar.
- Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
- Proficiency in scripting languages such as PowerShell, Python, or Bash.
- Familiarity with database management systems like SQL Server, MySQL, or Oracle.
- Experience with backup and recovery software and practices.
- Strong problem-solving skills and the ability to troubleshoot complex IT issues.
- Excellent communication skills and the ability to provide technical support to end users.
- Understanding of ITIL processes and best practices.
- Ability to manage multiple projects and tasks effectively.
- Experience with configuration management tools such as Ansible, Puppet, or Chef.
- Familiarity with monitoring tools such as Nagios, Zabbix, or SolarWinds.
- Knowledge of network hardware including switches, routers, and wireless access points.
- Experience with directory services like Active Directory and LDAP.
- Knowledge of regulatory compliance requirements such as GDPR, HIPAA, or SOX.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong documentation skills for maintaining system configurations and procedures.
- Willingness to participate in an on-call rotation for after-hours support.
- Certification such as CompTIA Network+, CompTIA Security+, MCSA, or similar is a plus.
- Ability to coordinate with vendors for hardware and software procurement and support.

- Monitor and maintain the reliability and availability of IT infrastructure.
- Install, configure, and manage operating systems and software applications.
- Perform and manage system backups and data recovery.
- Create, manage, and troubleshoot user accounts and access controls.
- Provide technical support and resolve hardware and software issues.
- Implement and enforce network security policies and procedures.
- Conduct audits of systems and software for security and performance.
- Apply patches, updates, and fixes to operating systems and applications.
- Automate administrative tasks using scripting languages.
- Review and analyze system logs for anomalies or security breaches.
- Maintain up-to-date documentation of system configurations and procedures.
- Collaborate with IT team members on infrastructure projects and upgrades.
- Ensure compliance with corporate policies and regulatory requirements.
- Participate in an on-call rotation for after-hours support.
- Perform routine maintenance on servers, network equipment, and IT resources.
- Coordinate hardware and software procurement and support with vendors.
- Train and support staff in the use of IT systems and tools.
- Assess and improve system performance and capacity.
- Monitor network performance and resolve connectivity issues.
- Implement and test disaster recovery plans regularly.

The ideal candidate for the Systems Administrator role will be a highly skilled IT professional with a Bachelor's degree in Computer Science, Information Technology, or a related field, and a minimum of 3-5 years of hands-on experience in a similar role. This individual will have a deep expertise in managing and configuring operating systems such as Windows, Linux, and MacOS, along with a robust understanding of networking protocols, firewalls, and security principles. The candidate will be proficient in virtualization technologies like VMware or Hyper-V and well-versed in cloud platforms such as AWS, Azure, or Google Cloud. They will have a strong aptitude for scripting languages like PowerShell, Python, or Bash to automate routine tasks, and will be familiar with database management systems including SQL Server, MySQL, or Oracle. The ideal candidate will possess exceptional problem-solving skills, allowing them to troubleshoot complex IT issues efficiently, and they will excel in providing top-notch technical support to end users. They will demonstrate a comprehensive understanding of ITIL processes and best practices, ensuring compliance with corporate policies and regulatory requirements. The candidate will be experienced with configuration management tools such as Ansible, Puppet, or Chef and with monitoring tools like Nagios, Zabbix, or SolarWinds. Familiarity with network hardware and directory services such as Active Directory and LDAP will be crucial, along with knowledge of regulatory compliance requirements such as GDPR, HIPAA, or SOX. This individual will exhibit excellent communication and documentation skills, meticulous attention to detail, and strong organizational abilities. They will be self-motivated, proactive, and adaptable, exhibiting a passion for continuous learning and improvement. The candidate will have a customer-focused attitude, effective troubleshooting and diagnostic capabilities, and the ability to work both independently and collaboratively within a team. Their strong leadership potential, ethical standards, commitment to confidentiality, and dedication to professional development will set them apart as a perfect fit for this role.

- Monitor system performance and ensure the reliability and availability of IT infrastructure.
- Install, configure, and maintain operating systems and software applications.
- Perform regular system backups and data recovery as needed.
- Manage user accounts, permissions, and access controls.
- Troubleshoot hardware and software issues, providing technical support to end users.
- Implement and enforce network security policies and procedures.
- Conduct regular audits of systems and software.
- Apply patches, updates, and fixes to operating systems and applications.
- Automate routine administrative tasks using scripting languages.
- Review and manage system logs for anomalies or potential security breaches.
- Maintain documentation of system configurations, procedures, and network topology.
- Collaborate with IT team members on infrastructure projects and upgrades.
- Ensure compliance with corporate policies and regulatory requirements.
- Participate in on-call rotation to provide after-hours support as required.
- Perform routine maintenance on servers, network equipment, and other IT resources.
- Coordinate with vendors for hardware and software procurement and support.
- Train and support staff in the use of IT systems and tools.
- Assess and improve system performance and capacity planning.
- Monitor network performance and resolve connectivity issues.
- Implement disaster recovery plans and conduct regular testing.

- Strong analytical and problem-solving skills
- Excellent verbal and written communication abilities
- High degree of technical aptitude and a passion for IT
- Strong understanding of IT security principles and practices
- Consistent attention to detail and commitment to accuracy
- Proven ability to work well under pressure and manage time efficiently
- Self-motivated with a proactive approach to problem-solving
- Ability to work independently and collaboratively in a team environment
- Adaptability and eagerness to learn new technologies and skills
- Strong ethical standards and commitment to confidentiality
- Excellent organizational and multitasking abilities
- Customer-focused attitude with a commitment to providing exceptional support
- Effective troubleshooting and diagnostic skillset
- High level of reliability and responsiveness, particularly in critical situations
- Strong focus on continuous improvement and process optimization
- Ability to anticipate potential issues and implement preventive measures
- Strong leadership potential with the ability to mentor and guide team members
- Eagerness to take ownership of projects and see them through to completion
- Positive attitude and strong interpersonal skills
- Commitment to professional development and staying current with industry trends and advancements.

- Competitive salary range based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with company matching
- Generous paid time off (PTO) and holiday schedule
- Flexible work hours and remote work options
- Professional development and certification reimbursement
- In-house training programs and access to online learning resources
- Opportunities for career advancement and promotion
- Wellness programs and gym membership discounts
- Employee assistance programs (EAP) for personal and professional support
- Casual dress code and a relaxed work environment
- Company-sponsored social events and team-building activities
- Relocation assistance for qualified candidates
- Paid parental leave policies
- Access to the latest technology and tools
- On-site childcare facilities or childcare support
- Subscription to industry-specific publications and resources
- Discounts on company products and services
- Transportation and parking allowances
- Volunteer time off for community service activities