Systems Analyst

Vintti is a staffing agency with a unique mission: to create win-win scenarios for both US businesses and Latin American professionals. We address the challenges faced by SMBs, startups, and firms in finding the right talent, as well as the aspirations of skilled Latin American workers seeking international opportunities. By bridging this gap, Vintti enables US companies to access a wealth of untapped talent, while providing Latin American professionals with pathways to expand their careers on a global scale. Our approach cultivates a symbiotic ecosystem that benefits all parties involved.

A Systems Analyst plays a pivotal role in bridging the gap between business needs and technology solutions. They are responsible for analyzing, designing, and implementing information systems to enhance organizational efficiency. By evaluating current systems and processes, Systems Analysts identify areas for improvement and develop technical specifications to address business challenges. They collaborate with stakeholders, including management, users, and IT teams, to ensure seamless integration and functionality of new systems. Their expertise in both business operations and IT enables them to optimize performance, support decision-making, and drive strategic initiatives within an organization.

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience as a Systems Analyst or in a similar role.
- Strong understanding of system development lifecycle (SDLC) methodologies.
- Proven experience with system analysis, design, and implementation.
- Proficiency in SQL and database management.
- Strong knowledge of software development practices and frameworks.
- Excellent problem-solving and analytical skills.
- Proficiency with various operating systems and platforms.
- Experience with data analysis and reporting tools.
- Familiarity with system integration techniques and tools.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and projects simultaneously.
- Knowledge of cybersecurity and data protection standards.
- Experience with cloud computing and virtualization technologies.
- Strong documentation and technical writing skills.
- Ability to work effectively in a collaborative team environment.
- Experience with IT service management (ITSM) frameworks like ITIL.
- Certification in relevant technologies (e.g., Microsoft Certified: Azure Solutions Architect) is a plus.
- Ability to provide technical support and training to non-technical users.
- Strong organizational and project management skills.

- Analyze business requirements and convert them into technical specifications.
- Collaborate with cross-functional teams to understand business needs and IT capabilities.
- Monitor system performance and troubleshoot issues to ensure smooth operation.
- Develop and maintain documentation for system processes and configurations.
- Conduct system testing and validation procedures.
- Provide technical support and training to end-users on system functionalities.
- Evaluate and recommend new technologies to improve current systems.
- Create detailed reports and presentations to communicate findings to stakeholders.
- Configure and customize software applications according to business requirements.
- Liaise with vendors for system implementation and ongoing support.
- Ensure that systems comply with IT policies and best practices.
- Perform data analysis to identify trends and areas for improvement.
- Manage and resolve incidents and service requests within defined SLAs.
- Conduct regular audits and assessments to ensure system integrity and security.
- Coordinate with project teams to deliver projects on time and within budget.
- Implement and maintain integration solutions between different software systems.
- Update and refine workflows and processes for enhanced efficiency.
- Develop and execute backup and recovery plans for critical systems.
- Perform regular maintenance and patch management for systems and applications.
- Stay current with industry trends and emerging technologies to suggest improvements.

The ideal candidate for the Systems Analyst role will be a highly analytical and detail-oriented professional with a Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of 3-5 years of experience in a similar position. This individual will possess a deep understanding of system development lifecycle (SDLC) methodologies, alongside proven experience in system analysis, design, and implementation. They will exhibit strong proficiency in SQL, database management, software development practices, and system integration techniques. The perfect candidate will also be adept at data analysis and reporting, while demonstrating a robust knowledge of various operating systems, cloud computing, cybersecurity, and IT service management frameworks like ITIL. Their strong communication and interpersonal skills will enable them to effectively collaborate with cross-functional teams and provide technical support and training to end-users. A proactive, self-motivated attitude combined with exceptional organizational and project management skills, including the ability to manage multiple tasks and projects simultaneously, will set this individual apart. The ideal candidate will be customer-focused, possess a high degree of accuracy, and thrive in high-pressure situations by exhibiting patience and resilience. Their ability to translate technical jargon into layman's terms, coupled with a commitment to staying current with industry trends and emerging technologies, will further solidify their suitability for the role. High integrity, professionalism, and a creative approach to problem-solving and innovation in solutions are key personal attributes that will make them an excellent fit for our team.

- Analyze business requirements and convert them into technical specifications.
- Collaborate with cross-functional teams to understand business needs and IT capabilities.
- Monitor system performance and troubleshoot issues to ensure smooth operation.
- Develop and maintain documentation for system processes and configurations.
- Conduct system testing and validation procedures.
- Provide technical support and training to end-users on system functionalities.
- Evaluate and recommend new technologies to improve current systems.
- Create detailed reports and presentations to communicate findings to stakeholders.
- Configure and customize software applications according to business requirements.
- Liaise with vendors for system implementation and ongoing support.
- Ensure that systems comply with IT policies and best practices.
- Perform data analysis to identify trends and areas for improvement.
- Manage and resolve incidents and service requests within defined SLAs.
- Conduct regular audits and assessments to ensure system integrity and security.
- Coordinate with project teams to deliver projects on time and within budget.
- Implement and maintain integration solutions between different software systems.
- Update and refine workflows and processes for enhanced efficiency.
- Develop and execute backup and recovery plans for critical systems.
- Perform regular maintenance and patch management for systems and applications.
- Stay current with industry trends and emerging technologies to suggest improvements.

- Strong analytical and problem-solving skills
- Detail-oriented and methodical approach
- Effective communication skills, both written and verbal
- Ability to work collaboratively within a team
- Proactive and self-motivated
- Adaptability and willingness to learn new technologies
- Good organizational and time management skills
- Customer-focused mindset
- High level of integrity and professionalism
- Strong decision-making capabilities
- Ability to handle high-pressure situations
- Creative thinking and innovation in solutions
- Strong technical aptitude
- Patience and persistence
- Ability to translate technical jargon into layman’s terms
- Strong project management skills
- High degree of accuracy and attention to detail
- Ability to prioritize and manage multiple tasks simultaneously
- Strong interpersonal skills for vendor and stakeholder interactions

- Competitive salary range
- Comprehensive health benefits, including medical, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off, including vacation days, sick leave, and holidays
- Flexible work schedules and remote work options
- Professional development opportunities, including training and certifications
- Tuition reimbursement programs
- Employee assistance program (EAP) for personal and professional support
- Wellness programs and resources
- On-site gym or fitness membership reimbursement
- Commuter benefits program
- Employee discounts and perks
- Life and disability insurance
- Dedicated career growth and advancement paths
- Collaborative and inclusive work environment
- Technology and equipment provided for remote work setups
- Regular team-building and social activities
- Performance bonuses and incentive plans
- Parental leave and family support programs