Telecommunications Analyst

Vintti is a staffing agency that acts as an economic enabler. By connecting US-based SMBs, startups, and firms with top-tier Latin American talent, we drive growth on both sides of the equation. For US businesses, we offer access to a pool of highly skilled professionals at competitive rates, allowing for increased efficiency and scalability. For Latin American workers, we provide opportunities to engage with the US market, fostering professional development and economic advancement. Vintti stands at the intersection of global talent and American enterprise, facilitating partnerships that stimulate economic prosperity across borders.

A Telecommunications Analyst plays a crucial role in managing and optimizing an organization's telecommunications systems. They are responsible for analyzing, designing, and implementing telecommunications solutions to ensure efficient and cost-effective communication networks. This role involves evaluating existing systems, identifying areas for improvement, and staying up-to-date with the latest advancements in telecommunication technologies. Telecommunications Analysts collaborate with IT teams and vendors to resolve issues, configure hardware and software, and provide recommendations for enhancing network performance and reliability. Their work is vital in maintaining seamless communication channels within and outside the organization.

- Bachelor's degree in Telecommunications, Information Technology, or related field
- Minimum of 3-5 years experience in telecommunications or a related technical field
- Proficiency in telecommunication systems and network infrastructure
- Experience with VoIP systems and unified communications platforms
- Strong knowledge of network protocols, routing, and switching
- Familiarity with telecommunication hardware, such as PBX systems, routers, and switches
- Proficient in configuring and programming telecommunications equipment and software
- Strong analytical skills to analyze network traffic and usage patterns
- Experience in troubleshooting and resolving telecommunication issues
- Knowledge of telecommunication regulations and compliance standards
- Ability to conduct preventative maintenance and regular inspections
- Excellent problem-solving skills and attention to detail
- Strong organizational skills and ability to maintain detailed records and documentation
- Proficiency in using network monitoring and management tools
- Strong communication skills to provide technical support and training to staff
- Ability to collaborate and work effectively within a team
- Experience in managing telecommunication inventory and software licenses
- Ability to liaise with external vendors and service providers
- Strong project management skills to assist in planning and executing telecommunication projects
- Knowledge of disaster recovery planning and testing for telecommunication systems
- Ability to implement and manage security measures for telecommunication systems
- Willingness to stay updated on emerging telecommunications technologies and industry best practices

- Monitor and maintain telecommunication systems.
- Troubleshoot and resolve telecommunications equipment and network issues.
- Configure and program telecommunications hardware and software.
- Analyze network traffic and usage patterns.
- Collaborate with IT and network teams on system integration.
- Conduct regular inspections and preventative maintenance.
- Provide technical support and guidance to staff.
- Assess and recommend system upgrades or changes.
- Maintain records and documentation of systems and configurations.
- Track and manage telecommunication inventory.
- Assist in planning and executing telecommunication projects.
- Ensure compliance with telecommunications policies and regulations.
- Conduct training sessions for employees on telecommunication systems.
- Liaise with vendors and service providers to resolve issues.
- Prepare reports on the status and performance of systems.
- Support implementation and maintenance of VoIP systems.
- Stay updated on emerging telecommunications technologies.
- Participate in disaster recovery planning and testing.
- Implement security measures for telecommunication systems.

The ideal candidate for the Telecommunications Analyst role will possess a Bachelor's degree in Telecommunications, Information Technology, or a related field, coupled with a robust 3-5 years of hands-on experience in telecommunications or a closely related technical domain. They will demonstrate strong technical proficiency in telecommunication systems, VoIP systems, unified communications platforms, and network infrastructure, including an in-depth understanding of network protocols, routing, and switching. This individual will exhibit exceptional problem-solving skills, analytical acumen, and critical thinking abilities to effectively analyze network traffic and usage patterns, troubleshoot, and resolve telecommunication issues. Known for their meticulous attention to detail, the candidate will excel in maintaining records, conducting preventative maintenance, and ensuring compliance with industry standards. Their strong communication and interpersonal skills enable them to provide clear technical guidance and training to staff while collaborating seamlessly within IT and network teams. Additionally, this candidate possesses a proactive, self-motivated attitude, coupled with a strong commitment to system security and compliance. They are adept at managing multiple tasks and telecommunication projects simultaneously, liaising with vendors and service providers, and staying abreast of emerging telecommunications technologies and industry best practices. Their ability to perform under pressure, meet deadlines, and adapt to evolving technological landscapes make them an invaluable asset to the team.

- Monitor and maintain telecommunication systems to ensure optimal performance and minimal downtime.
- Troubleshoot and resolve issues with telecommunications equipment and networks.
- Configure and program new telecommunications hardware and software.
- Analyze network traffic and usage patterns to identify areas for improvement.
- Collaborate with IT and network teams to integrate telecommunication systems with existing infrastructure.
- Conduct regular inspections and preventative maintenance on telecommunication equipment.
- Provide technical support and guidance to staff on telecommunications-related issues.
- Assess and recommend upgrades or changes to current telecommunications systems and procedures.
- Maintain detailed records and documentation of all telecommunication systems and configurations.
- Track and manage telecommunication inventory, including equipment and software licenses.
- Assist in the planning and execution of telecommunication projects and installations.
- Ensure compliance with telecommunications policies, standards, and regulations.
- Conduct training sessions for employees on the use of telecommunication tools and systems.
- Liaise with external vendors and service providers to resolve technical issues and manage contracts.
- Prepare regular reports on the status, performance, and reliability of telecommunications systems.
- Support the implementation and maintenance of VoIP systems and unified communications platforms.
- Stay updated on emerging telecommunications technologies and industry best practices.
- Participate in disaster recovery planning and testing for telecommunication systems.
- Implement security measures to protect telecommunication systems from unauthorized access or breaches.

- Strong technical proficiency and aptitude
- Excellent problem-solving skills
- High attention to detail
- Strong analytical and critical thinking abilities
- Effective communication and interpersonal skills
- Ability to work collaboratively within a team
- Proven organizational skills
- Ability to manage multiple tasks simultaneously
- Strong project management capabilities
- Proactive and self-motivated attitude
- Adaptability and willingness to learn
- Solid understanding of network protocols and infrastructure
- Proficiency in using network monitoring tools
- Strong customer service orientation
- Ability to provide clear technical guidance and support
- Commitment to maintaining system security and compliance
- Enjoys troubleshooting and resolving technical issues
- Ability to work under pressure and meet deadlines
- Eagerness to stay updated on industry trends and emerging technologies

- Competitive salary ranging from $60,000 to $90,000 annually
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off, including vacation, holidays, and sick leave
- Flexible work schedule and remote working options
- Professional development and training opportunities
- Tuition reimbursement for relevant courses and certifications
- Employee wellness programs and gym membership reimbursement
- Company-sponsored events and team-building activities
- Opportunities for advancement and career growth
- Access to the latest telecommunication technologies and tools
- Employee assistance program for personal and professional support
- On-site childcare facilities or childcare assistance programs
- Transportation allowance or commuter benefits
- Relocation assistance for eligible candidates