Virtual Assistant

Virtual Healthcare Data Entry Specialist

Looking to hire your next Virtual Healthcare Data Entry Specialist? Here’s a full job description template to use as a guide.

About Vintti

At Vintti, we specialize in providing US businesses with staffing solutions that feel local. By connecting companies with Latin American professionals operating in compatible time zones, we ensure that work schedules align naturally with US business hours. This temporal harmony facilitates immediate response times, efficient project management, and a cohesive team dynamic regardless of physical location.

Description

A Virtual Healthcare Data Entry Specialist plays a crucial role in managing and updating digital patient records for healthcare organizations. This role involves accurately inputting and maintaining sensitive medical data such as patient information, treatment history, and billing details into electronic health records (EHR) systems or databases. By ensuring the integrity and confidentiality of patient information, these specialists support healthcare providers in delivering efficient and effective care. Proficiency in data entry software, attention to detail, and adherence to data protection regulations are essential to excel in this position.

Requirements

- High school diploma or equivalent; additional certification in healthcare administration or related field preferred.
- Proficiency in using electronic health record (EHR) systems.
- Strong typing skills with a high degree of accuracy and speed.
- Excellent attention to detail and organizational skills.
- Knowledge of medical terminology and healthcare processes.
- Ability to maintain confidentiality and adhere to HIPAA guidelines.
- Experience with medical transcription and insurance claim processing.
- Strong interpersonal and communication skills.
- Ability to work independently and in a team environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to prioritize and manage multiple tasks simultaneously.
- Experience in a healthcare setting preferred.
- Problem-solving skills and ability to troubleshoot EHR system issues.
- Flexibility to adapt to new EHR features and technologies.
- Time management skills to meet deadlines.
- Familiarity with data entry best practices and standards.
- Ability to conduct routine audits for accuracy and completeness.
- Willingness to participate in ongoing training and development.
- Strong analytical skills for data verification and correction.
- Ability to coordinate effectively with healthcare professionals.

Responsabilities

- Enter patient information into EHR systems accurately.
- Update existing patient records in EHR systems.
- Correct discrepancies and verify patient data.
- Transcribe physician notes into EHR fields.
- Process and file insurance claims.
- Follow up on pending insurance claims.
- Maintain patient data confidentiality per HIPAA guidelines.
- Coordinate with healthcare professionals for data clarification.
- Generate reports and data summaries for providers and staff.
- Assist with patient appointment scheduling.
- Manage healthcare providers' calendars.
- Compile, sort, and verify data accuracy.
- Respond to data requests and queries.
- Review medical records for completeness.
- Follow data entry standardized procedures.
- Update and maintain patient databases.
- Monitor compliance with data entry standards.
- Assist in developing data entry processes.
- Collaborate with IT to troubleshoot EHR issues.
- Participate in EHR training sessions.
- Manage and prioritize multiple data entry tasks.
- Conduct routine data entry audits.
- Support various administrative tasks.

Ideal Candidate

The ideal candidate for the role of Virtual Healthcare Data Entry Specialist is a meticulous and highly organized individual with a strong background in healthcare data management and a proven track record of accuracy and precision in data entry tasks. They should possess a high school diploma or equivalent, with additional certification in healthcare administration being a plus, and have a robust familiarity with electronic health record (EHR) systems. Proficiency in medical terminology and experience with medical transcription and insurance claim processing are essential. The candidate must demonstrate a high degree of data accuracy and speed in their typing skills and have excellent attention to detail to ensure the integrity of patient information. They are adept at maintaining confidentiality and adhere strictly to HIPAA guidelines. Strong communication and interpersonal skills are crucial, enabling effective coordination with healthcare professionals for data clarification and responsiveness to queries. Moreover, the ideal candidate is a proactive problem-solver with the ability to troubleshoot EHR system issues and adapt to new technologies and features seamlessly. They exhibit strong analytical thinking, commitment to ongoing learning, and the ability to conduct routine data audits for accuracy and completeness. The ideal candidate is reliable, trustworthy, and possesses efficient time management skills, allowing them to manage and prioritize multiple tasks simultaneously while meeting deadlines. They thrive both independently and as part of a team, demonstrate a high level of patience and perseverance, and maintain a customer-oriented mindset, ensuring excellent support for various administrative tasks.

On a typical day, you will...

- Enter and update patient information into electronic health record (EHR) systems accurately and efficiently.
- Verify and correct any discrepancies in patient data to ensure accuracy.
- Transcribe physician notes and other medical documentation into appropriate fields within the EHR.
- Process and file insurance claims and follow up on any pending claims.
- Maintain confidentiality and security of patient data according to HIPAA guidelines.
- Coordinate with healthcare professionals to retrieve additional information or clarify data as needed.
- Generate reports and data summaries for healthcare providers and administrative staff.
- Assist with scheduling patient appointments and managing calendars.
- Compile, sort, and verify the accuracy of data before it is entered.
- Respond to data requests and queries from healthcare providers and administrative staff.
- Review medical records for completeness and accuracy.
- Follow standardized procedures and protocols to ensure consistency in data entry.
- Update and maintain databases with new or revised patient information.
- Monitor and ensure compliance with data entry guidelines and standards.
- Assist in the development and implementation of data entry processes and procedures.
- Collaborate with IT staff to troubleshoot EHR system issues and provide feedback for system improvements.
- Participate in training sessions to keep abreast of new EHR features and data entry best practices.
- Manage and prioritize multiple data entry tasks to meet deadlines.
- Conduct routine audits of data entry work to ensure high levels of accuracy and completeness.
- Provide support for various administrative tasks as directed by supervisors.

What we are looking for

- Meticulous attention to detail
- High degree of data accuracy and precision
- Strong organizational skills
- Excellent communication abilities
- Proactive problem-solving skills
- Ability to work independently
- Effective team collaboration
- Strong analytical thinking
- High level of patience and perseverance
- Adaptable to new technologies and processes
- Confidential and trustworthy
- Efficient time management
- Ability to prioritize tasks
- Responsive to queries and requests
- Strong typing skills
- Familiarity with medical terminology
- High level of reliability
- Commitment to ongoing learning
- Ability to handle high-stress situations
- Customer-oriented mindset

What you can expect (benefits)

- Competitive salary range
- Comprehensive health benefits (medical, dental, vision)
- Paid time off and holidays
- Retirement savings plan (401(k) with employer match)
- Flexible work hours
- Remote work opportunities
- Professional development and training programs
- Opportunities for career advancement
- Employee wellness programs
- Paid parental leave
- Life and disability insurance
- Employee assistance program (EAP)
- Tuition reimbursement
- Performance bonuses
- Internet and equipment stipend for remote work
- Diverse and inclusive work environment
- Collaborative team culture
- Regular feedback and performance reviews
- Access to online learning platforms

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