Virtual Medical Records Coordinator

Vintti stands at the forefront of economically advantageous staffing solutions for US businesses. By facilitating partnerships between American companies and Latin American professionals, we offer a pathway to reduced operational costs without sacrificing quality. Our approach enables businesses to reinvest savings into core areas, fostering growth and enhancing overall market competitiveness.

A Virtual Medical Records Coordinator is responsible for managing, organizing, and maintaining patient medical records in a digital format. This role involves ensuring that all medical documents are accurately stored, easily accessible, and updated in compliance with healthcare regulations and standards. They collaborate with healthcare providers to retrieve, input, and secure sensitive patient information while maintaining confidentiality and data integrity. The Virtual Medical Records Coordinator plays a crucial role in streamlining record-keeping processes, reducing errors, and improving the efficiency of healthcare services by offering reliable digital solutions.

- High school diploma or equivalent; associate's degree in health information technology or related field preferred.
- Certified Medical Records Technician (CMRT) or Registered Health Information Technician (RHIT) certification preferred.
- At least 2 years of experience in medical records management or related field.
- Proficiency with electronic medical records (EMR) systems and medical coding.
- Strong understanding of HIPAA regulations and confidentiality requirements.
- Excellent data entry skills and attention to detail.
- Ability to work independently and manage time effectively in a virtual setting.
- Strong organizational and file management skills.
- Proficient in Microsoft Office Suite and other relevant software applications.
- Strong communication skills, both written and verbal.
- Ability to work collaboratively with healthcare providers and support staff.
- Knowledge of medical terminology and healthcare procedures.
- Analytical skills to conduct audits and ensure accuracy of records.
- Ability to handle sensitive and confidential information with discretion.
- Problem-solving skills to resolve discrepancies in medical records.
- Ability to train and support new staff members effectively.
- Familiarity with records retention and disposal regulations.
- Experience with quality improvement initiatives related to medical records.
- Capability to prepare detailed reports and summaries from patient records.
- Technical aptitude to monitor and report system performance issues.

- Review and verify accuracy and completeness of patient records.
- Organize and maintain electronic medical records (EMR) systems.
- Perform data entry of medical information into digital databases.
- Scan, upload, and categorize paper documents into the EMR system.
- Retrieve and send medical records upon authorized requests.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Communicate with healthcare providers to clarify and obtain missing information.
- Conduct routine audits of medical records to ensure accuracy.
- Update patient information and medical histories as needed.
- Assist with the release of information (ROI) process per protocol.
- Resolve discrepancies or issues related to patient records.
- Coordinate with billing departments to provide necessary documentation.
- Manage records retention and disposal according to legal requirements.
- Provide training and support to new staff on EMR processes.
- Prepare reports and summaries from patient records as requested.
- Respond to inquiries from patients, families, and healthcare providers regarding medical records.
- Ensure timely processing and accuracy of medical records requests.
- Participate in quality improvement initiatives related to medical records management.
- Monitor system performance and report any issues to IT support.

The ideal candidate for the role of Virtual Medical Records Coordinator is a highly detail-oriented professional with exceptional accuracy and proficiency in electronic medical records (EMR) systems and medical coding. They possess a strong understanding of HIPAA regulations and patient confidentiality, underscored by at least two years of experience in medical records management or a related field. Holding a high school diploma or equivalent, their qualifications are enhanced with an associate's degree in health information technology or a related field, and preferred certifications such as Certified Medical Records Technician (CMRT) or Registered Health Information Technician (RHIT). Exemplifying excellent data entry skills, this candidate excels in organization, file management, and has a proven ability to work independently and manage time efficiently in a virtual setting. Their strong communication skills, both verbal and written, enable effective collaboration with healthcare providers, support staff, and addressing inquiries from patients and families. They demonstrate a proactive, problem-solving mindset, adept at resolving discrepancies and conducting detailed audits. With a commitment to continuous learning and improvement, they bring a high degree of integrity, professionalism, and adaptability to evolving technologies and processes. This candidate is dependable, reliable, technically proficient with EMR systems and relevant software applications, and maintains composure under pressure and tight deadlines. Their enthusiasm for accuracy, data validation, and providing top-notch customer service makes them an invaluable asset to the team.

- Review and verify patient records for accuracy and completeness.
- Organize and maintain electronic medical records (EMR) systems.
- Perform data entry of medical information into digital databases.
- Scan, upload, and categorize paper documents into the EMR system.
- Retrieve and send medical records upon authorized requests.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Communicate with healthcare providers to clarify and obtain missing information.
- Conduct routine audits of medical records to ensure accuracy.
- Update patient information and medical histories as needed.
- Assist with the release of information (ROI) process per protocol.
- Resolve discrepancies or issues related to patient records.
- Coordinate with billing departments to provide necessary documentation.
- Manage records retention and disposal according to legal requirements.
- Provide training and support to new staff on EMR processes.
- Prepare reports and summaries from patient records as requested.
- Respond to inquiries from patients, families, and healthcare providers regarding medical records.
- Ensure timely processing and accuracy of medical records requests.
- Participate in quality improvement initiatives related to medical records management.
- Monitor system performance and report any issues to IT support.

- Detail-oriented with exceptional accuracy
- Strong problem-solving skills
- Excellent organizational abilities
- Effective time management skills
- High level of confidentiality and discretion
- Strong communication skills, both verbal and written
- Self-motivated and able to work independently
- Collaborative and team-oriented mindset
- Ability to handle multiple tasks and prioritize effectively
- Commitment to continuous learning and improvement
- Dependable and reliable
- Proactive in identifying and resolving issues
- Customer-focused with a strong service orientation
- Adaptable to changing technologies and processes
- Ability to work effectively in a virtual environment
- Technically proficient with EMR systems and related software
- High degree of integrity and professionalism
- Analytical mindset with the ability to conduct detailed audits
- Enthusiastic about accuracy and data validation
- Maintain composure under pressure and tight deadlines

- Competitive salary range: $40,000 - $60,000 annually, depending on experience
- Comprehensive health, dental, and vision insurance plans
- Flexible remote working arrangements
- Paid time off (PTO) and holiday pay
- Professional development opportunities and continuing education benefits
- Retirement savings plan with company match
- Employee assistance program (EAP)
- Performance-based bonuses and incentives
- Access to exclusive wellness programs and resources
- Reimbursement for relevant professional certification fees
- High-speed internet allowance or stipend
- Tech equipment provided, including a laptop and necessary software
- Opportunity for career growth and advancement within the organization
- Supportive and collaborative virtual work environment
- Paid parental leave program
- Company-sponsored virtual events and team-building activities
- Disability and life insurance coverage
- Health savings account (HSA) options
- Regular feedback and performance reviews
- Access to mental health resources and counseling services