Virtual Payment Processor

Vintti is a strategic staffing agency that enhances the competitiveness of US businesses. By connecting SMBs, startups, and firms with highly skilled Latin American professionals, we offer a cost-effective solution to talent acquisition. Our model allows companies to access top-tier expertise at rates that significantly reduce overhead costs, enabling businesses to allocate resources more efficiently and boost their bottom line.

A Virtual Payment Processor is a professional responsible for managing and facilitating secure electronic transactions for businesses and individuals. This role involves overseeing the verification and processing of virtual payments, ensuring accuracy and compliance with financial regulations. Virtual Payment Processors utilize digital platforms and software to handle transactions, resolve discrepancies, and maintain detailed records. They play a crucial part in streamlining financial operations, safeguarding sensitive information, and enhancing the efficiency of online payment systems.

- High school diploma or equivalent; associate’s or bachelor’s degree in finance, accounting, or a related field preferred
- Minimum of 2 years experience in payment processing, banking, or a similar financial role
- Proficiency with financial software and payment processing systems
- Strong understanding of financial regulations and compliance requirements
- Excellent attention to detail and accuracy in data entry
- Strong analytical and problem-solving skills
- Effective communication skills, both written and verbal
- Ability to handle confidential and sensitive information with discretion
- Proficient in Microsoft Office Suite, particularly Excel
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Experience in handling customer service inquiries via email or chat
- Familiarity with fraud detection tools and procedures
- Ability to perform routine audits and generate financial reports
- Willingness to learn and adapt to new technologies and payment systems
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously

- Process and verify incoming virtual payments using secure financial software
- Review and reconcile transaction data to ensure accuracy and completeness
- Maintain detailed records of payment transactions in the financial system
- Handle customer inquiries regarding payment statuses and issues via email or chat
- Collaborate with accounts receivable and accounts payable teams to resolve discrepancies
- Monitor and manage payment processing queues to ensure timely completion of tasks
- Conduct routine audits of payment operations to maintain compliance with regulatory standards
- Generate and distribute daily, weekly, and monthly financial reports to relevant stakeholders
- Troubleshoot and resolve technical issues related to virtual payment systems
- Assist in implementing new payment processing tools and technologies
- Update and revise process documentation to reflect changes in procedures
- Maintain confidentiality and security of financial and personal information
- Participate in team meetings to discuss workflow improvements and updates
- Provide training and support to new team members on payment processing procedures
- Monitor fraud detection systems and escalate suspicious activities to the appropriate department

The ideal candidate for the Virtual Payment Processor role will possess a minimum of two years of experience in payment processing, banking, or a similar financial domain, demonstrating a strong proficiency with financial software and payment processing systems. This individual should have a solid understanding of financial regulations and compliance requirements, paired with exceptional attention to detail and accuracy in data entry. Their analytical and problem-solving skills will be well-honed, enabling them to troubleshoot technical issues and reconcile transaction data effectively. Exceptional communication skills, both written and verbal, are essential for handling customer inquiries professionally and collaborating with team members to resolve discrepancies. They will be adept at managing confidential and sensitive information with the utmost discretion, and proficiency in the Microsoft Office Suite, particularly Excel, is crucial. Organizationally, they will exhibit strong time management skills, allowing them to juggle multiple tasks in a fast-paced environment seamlessly. Familiarity with fraud detection tools and procedures will be an asset, as will their experience in performing routine audits and generating financial reports. Personally, the candidate will be detail-oriented, proactive, and self-motivated, demonstrating a high level of integrity, resilience, and the ability to work independently or within a team. Their adaptable nature and eagerness to learn and embrace new technologies and payment systems will set them apart. Above all, their customer-focused approach, combined with robust service orientation and the ability to handle pressure while maintaining the highest standards of accuracy and efficiency, will make them a perfect fit for this role.

- Process and verify incoming virtual payments using secure financial software
- Review and reconcile transaction data to ensure accuracy and completeness
- Maintain detailed records of payment transactions and updates in the financial system
- Handle customer inquiries regarding payment statuses and issues via email or chat
- Collaborate with the accounts receivable and accounts payable teams to resolve discrepancies
- Monitor and manage payment processing queues to ensure timely completion of tasks
- Conduct routine audits of payment operations to maintain compliance with regulatory standards
- Generate and distribute daily, weekly, and monthly financial reports to relevant stakeholders
- Troubleshoot and resolve technical issues related to virtual payment systems
- Assist in implementing new payment processing tools and technologies
- Update and revise process documentation as needed to reflect changes in procedures
- Maintain confidentiality and security of financial and personal information
- Participate in team meetings to discuss workflow improvements and updates
- Provide training and support to new team members on payment processing procedures
- Monitor fraud detection systems and escalate suspicious activities to the appropriate department

- Detail-oriented and meticulous
- Strong problem-solving abilities
- Excellent communication skills
- High level of integrity and discretion
- Strong analytical mindset
- Proactive and self-motivated
- Team player with collaborative spirit
- Adaptable and open to change
- Technologically proficient
- Customer-focused with strong service orientation
- Highly organized with good time management
- Quick learner and willing to upskill
- Ability to manage multitasking efficiently
- Reliable and responsible
- Critical thinker with sound judgment
- Resilient and able to work under pressure

- Competitive salary range: $45,000 - $60,000 annually
- Comprehensive health benefits including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and company holidays
- Flexible work hours and remote work opportunities
- Employee wellness programs and mental health support
- Professional development and training programs
- Opportunities for career growth and advancement
- Tuition reimbursement program
- Company contributions to health savings accounts (HSA)
- Life and disability insurance
- Employee assistance programs (EAP)
- Recognition and reward programs
- Casual dress code for remote work
- Access to cutting-edge financial software and tools