Web Operations Engineer

Vintti stands at the forefront of economically advantageous staffing solutions for US businesses. By facilitating partnerships between American companies and Latin American professionals, we offer a pathway to reduced operational costs without sacrificing quality. Our approach enables businesses to reinvest savings into core areas, fostering growth and enhancing overall market competitiveness.

A Web Operations Engineer is responsible for ensuring the optimal performance, reliability, and scalability of web applications and online services. This role involves managing and monitoring servers, deploying code updates, automating workflows, and troubleshooting issues to maintain seamless user experiences. The engineer collaborates with development teams to streamline integration and deployment processes, utilizes monitoring tools to preemptively identify potential problems, and implements robust security measures to protect the infrastructure. The goal is to support a stable and efficient web environment that meets the operational needs of the organization.

- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience
- Proven experience as a Web Operations Engineer, System Administrator, or similar role
- Strong knowledge of web server technologies such as Apache, Nginx, and IIS
- Proficiency with server operating systems like Linux and Windows Server
- Experience with cloud platforms such as AWS, Azure, and Google Cloud
- Familiarity with CDN services like Cloudflare, Akamai, or AWS CloudFront
- Hands-on experience with configuration management tools such as Ansible, Chef, or Puppet
- Scripting skills in languages like Python, Bash, or PowerShell
- Experience with monitoring tools such as Nagios, Zabbix, or Grafana
- Solid understanding of TCP/IP, DNS, load balancing, and network security
- Knowledge of web performance optimization techniques and tools
- Familiarity with web application firewalls (WAF) and security best practices
- Strong problem-solving skills and ability to troubleshoot complex issues
- Experience with version control systems like Git
- Knowledge of database management and experience with SQL and NoSQL databases
- Ability to work in a fast-paced environment and manage multiple priorities
- Excellent communication and collaboration skills
- Availability for on-call support rotation
- Strong attention to detail and commitment to quality
- Professional certifications such as AWS Certified SysOps Administrator, Red Hat Certified System Administrator (RHCSA), or similar are a plus

- Monitor and ensure the performance and availability of web servers.
- Perform system updates and patches regularly to maintain security and efficiency.
- Troubleshoot and resolve web hosting and server infrastructure issues.
- Collaborate with development teams for website updates deployment and management.
- Optimize website and server configurations to improve performance.
- Implement and manage CDN solutions for efficient content delivery.
- Develop and maintain automation scripts for routine tasks.
- Conduct regular backups of web content and databases.
- Analyze website traffic and user behavior using analytics tools.
- Manage and configure DNS settings for domains.
- Ensure compliance with data privacy and security standards.
- Participate in on-call rotation for emergency response and support.
- Document configuration changes, operational procedures, and incident reports.
- Configure and manage load balancers for traffic distribution across servers.
- Review and analyze error logs to identify and address potential issues.
- Coordinate with third-party service providers and vendors when necessary.
- Collaborate with cybersecurity teams to secure web infrastructure.
- Set up and manage web application firewalls (WAF) for threat protection.
- Provide support and guidance on web infrastructure best practices.
- Test and implement disaster recovery plans for business continuity.

The ideal candidate for the Web Operations Engineer role holds a Bachelor's degree in Computer Science, Information Technology, or a related field, or has equivalent work experience, complemented by a proven track record as a Web Operations Engineer, System Administrator, or in a similar capacity. They possess deep expertise in web server technologies such as Apache, Nginx, and IIS, and are proficient with both Linux and Windows Server operating systems. Their hands-on experience with major cloud platforms like AWS, Azure, and Google Cloud, along with their familiarity with CDN services like Cloudflare, Akamai, or AWS CloudFront, underpins their robust capability in web infrastructure management. They are adept in using configuration management tools such as Ansible, Chef, or Puppet and are skilled in scripting languages including Python, Bash, or PowerShell. Proficient in monitoring tools like Nagios, Zabbix, or Grafana, they bring a solid understanding of TCP/IP, DNS, load balancing, and network security to the table. Their knowledge extends to web performance optimization techniques and web application firewalls, coupled with experience in version control systems like Git and a strong grasp of database management encompassing SQL and NoSQL databases. The ideal candidate excels in a fast-paced environment, managing multiple priorities with excellent communication and collaboration skills. They are detail-oriented, with a strong commitment to quality, and are prepared for on-call support rotation. Their professional certifications, such as AWS Certified SysOps Administrator or RHCSA, are indicative of their dedication to maintaining high standards in their work. Beyond technical expertise, they are a proactive problem-solver with stellar organizational skills, a team player with an innovative mindset, and a strong customer service orientation, consistently striving to enhance web infrastructure stability and performance while upholding security and compliance.

- Monitor and maintain web server performance and availability
- Perform regular system updates and patches to ensure security and efficiency
- Troubleshoot and resolve any issues related to web hosting and server infrastructure
- Collaborate with development teams to deploy and manage website updates
- Optimize website and server configurations for performance improvements
- Implement and manage CDN solutions for enhanced content delivery
- Develop and maintain automation scripts for routine tasks
- Conduct regular backups of web content and databases
- Analyze website traffic and user behavior using analytics tools
- Manage and configure DNS settings for various domains
- Ensure compliance with data privacy and security standards
- Participate in on-call rotation for emergency response and support
- Document configuration changes, operational procedures, and incident reports
- Configure and manage load balancers to distribute traffic across servers
- Review and analyze error logs to preemptively address potential issues
- Liaise with third-party service providers and vendors as needed
- Collaborate with cybersecurity teams to ensure web infrastructure is secure
- Set up and manage web application firewalls (WAF) for protection against threats
- Provide support and guidance to other teams on web infrastructure best practices
- Test and implement disaster recovery plans to ensure business continuity

- Detail-oriented and meticulous in managing web infrastructure
- Strong analytical and problem-solving skills
- Self-motivated with a proactive approach to identifying and addressing potential issues
- Excellent organizational and multitasking abilities
- Team player with strong collaboration skills
- Effective communicator, capable of explaining technical concepts to non-technical stakeholders
- Adaptable and flexible in handling evolving tasks and priorities
- Curious and willing to continuously learn and stay updated with industry trends
- Resilient under pressure, especially during emergency situations
- High level of integrity and commitment to maintaining security and compliance
- Strong customer service orientation and ability to provide support with patience and efficiency
- Ability to work independently and take ownership of tasks and responsibilities
- Innovative mindset, always looking for ways to improve processes and performance
- Professionalism in handling confidential and sensitive information
- Positive attitude and willingness to go the extra mile to ensure web infrastructure stability and performance
- Dependable and reliable, with a strong work ethic and dedication to quality service.

- Competitive salary range commensurate with experience
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Generous paid time off (PTO) and holiday schedule
- Flexible work hours and remote work options
- Professional development and training opportunities
- Tuition reimbursement programs
- Employee assistance program (EAP)
- Wellness programs and fitness reimbursement
- Paid parental leave
- Commuter benefits and transportation assistance
- Company-sponsored social events and team-building activities
- Access to cutting-edge technology and tools
- Opportunities for career growth and advancement
- Supportive and collaborative work environment
- Recognition and rewards programs
- Ergonomic office setup and equipment
- Relocation assistance if required
- Stock options or equity participation (if applicable)