Credit Control Analyst

Vintti is a dynamic staffing agency bridging the gap between Latin American talent and US-based businesses. We specialize in connecting skilled professionals from Latin America with small and medium-sized businesses, startups, and firms across the United States. Our mission is to provide top-tier staffing solutions that enable US companies to access a diverse pool of talented individuals while offering exciting career opportunities to Latin American professionals. By leveraging our extensive network and deep understanding of both markets, Vintti facilitates mutually beneficial partnerships that drive growth and innovation for our clients and candidates alike.

A Credit Control Analyst plays a crucial role in managing a company's finances by overseeing the credit granting process, ensuring timely collection of outstanding debts, and minimizing credit risk. This position involves monitoring and analyzing clients' creditworthiness, establishing credit terms, and implementing effective credit control policies. The analyst works closely with the finance team to optimize cash flow, resolve payment issues, and maintain accurate records of all credit transactions. By balancing customer relationships and financial stability, a Credit Control Analyst significantly contributes to a company's overall financial health and operational efficiency.

- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Proven experience in credit control, collections, or accounts receivable.
- Strong analytical skills and ability to evaluate financial data.
- Proficiency with accounting software and Microsoft Office suite, particularly Excel.
- Excellent communication skills, both verbal and written.
- Strong negotiation skills and ability to handle difficult conversations diplomatically.
- Attention to detail and high level of accuracy in record-keeping.
- Ability to work independently and prioritize tasks effectively.
- Strong problem-solving skills and ability to handle complex payment disputes.
- Knowledge of credit control principles and practices.
- Understanding of relevant industry regulations and compliance requirements.
- Experience with customer relationship management (CRM) systems is a plus.
- Strong organizational skills and ability to manage multiple accounts simultaneously.
- High level of integrity and ability to handle sensitive financial information.
- Team player with the ability to collaborate with different departments.

- Review customer accounts for overdue payments regularly.
- Contact delinquent customers through various communication channels to encourage payment.
- Negotiate payment terms and schedules with customers to facilitate debt settlement.
- Maintain and update records of customer interactions and payment statuses.
- Analyze financial data and customer creditworthiness.
- Recommend credit limits and payment terms for customers.
- Generate and distribute accounts receivable aging reports to management.
- Work with the sales team to resolve payment disputes and discrepancies.
- Process and record customer payments accurately.
- Pursue collection activities for overdue accounts.
- Prepare and process credit memos and account write-offs.
- Conduct regular account reconciliations.
- Collaborate with finance and customer service to resolve billing issues.
- Ensure adherence to company credit control policies and industry regulations.
- Identify potential bad debt risks and implement mitigation strategies.

The ideal candidate for the Credit Control Analyst role is a highly analytical individual with a strong financial acumen, holding a Bachelor's degree in Finance, Accounting, Business Administration, or a closely related field. They possess proven experience in credit control, collections, or accounts receivable and demonstrate an aptitude for evaluating financial data with precision. Equipped with proficiency in accounting software and the Microsoft Office suite, particularly Excel, the candidate excels at record-keeping with meticulous attention to detail. Their superb communication skills enable them to handle difficult conversations diplomatically, while their strong negotiation abilities support the successful settlement of outstanding debts. As a proactive problem-solver, they are adept at handling complex payment disputes and work independently to prioritize tasks effectively. With a keen understanding of credit control principles and industry regulations, they ensure compliance and maintain high integrity when handling sensitive financial information. Their interpersonal skills foster collaboration across departments, particularly with sales, finance, and customer service, to resolve billing issues efficiently. With strong organizational capabilities, they manage multiple accounts simultaneously and adapt well to changing situations, maintaining composure under pressure. A sense of responsibility, self-motivation, and a proactive approach to identifying and mitigating potential bad debt risks set this candidate apart, making them an invaluable asset to the team.

- Review and monitor customer accounts to identify overdue payments.
- Contact customers by phone, email, or mail to remind them of outstanding debts.
- Negotiate payment terms and schedules with customers to settle outstanding debts.
- Update and maintain accurate records of customer interactions and payment statuses in the database.
- Analyze credit data and financial statements to determine the risk involved in extending credit.
- Recommend credit limits and payment terms for new and existing customers.
- Prepare and distribute detailed accounts receivable aging reports to management.
- Collaborate with the sales team to resolve payment disputes and discrepancies.
- Process customer payments and allocate them to appropriate accounts.
- Initiate and follow up on collection activities for severely delinquent accounts.
- Prepare and process credit memos and write-offs as necessary.
- Conduct account reconciliations and ensure accounts are accurate and up-to-date.
- Liaise with internal departments such as finance and customer service to resolve billing issues.
- Ensure compliance with company policies and industry regulations regarding credit control.
- Identify and assess potential bad debt risks and take appropriate actions to mitigate losses.

- Analytical mindset with a keen attention to detail
- Strong financial acumen and understanding of credit risk
- Excellent interpersonal and communication skills
- Proficiency in negotiating and problem-solving
- Ability to manage time effectively and prioritize tasks
- High level of accuracy in record-keeping and documentation
- Strong sense of responsibility and integrity
- Team-oriented with the ability to collaborate across departments
- Adaptability to changing situations and ability to work under pressure
- Strong organizational skills and ability to manage multiple accounts
- Proficiency in accounting software and Microsoft Excel
- Self-motivated and able to work independently
- Diplomatic and professional when handling difficult conversations
- Commitment to maintaining compliance with regulations and policies
- Proactive in identifying and mitigating potential bad debt risks

- Competitive salary range
- Comprehensive health insurance (medical, dental, vision)
- Employer-sponsored retirement savings plan (e.g., 401(k) with company match)
- Paid time off (vacation, sick leave, personal days)
- Paid holidays
- Flexible working hours
- Remote work opportunities
- Professional development and training programs
- Tuition reimbursement
- Employee assistance program (EAP)
- Wellness programs and resources
- Life and disability insurance
- Performance-based bonuses
- Employee discounts and perks
- Collaborative and inclusive work environment
- Opportunities for career advancement
- Supportive management team and mentorship programs
- Company-sponsored social events and team-building activities