Director of Operations Excellence

Vintti is a specialized staffing agency that believes diversity is the catalyst for innovation. We connect US-based SMBs, startups, and firms with exceptional talent from Latin America, fostering a rich tapestry of cultural perspectives within American businesses. Our unique position allows us to handpick professionals who not only possess the required skills but also bring fresh ideas and global insights to the table. Vintti's services go beyond filling positions; we enrich company cultures and expand business horizons on an international scale.

The Director of Operations Excellence is a pivotal leadership role focused on driving efficiency, optimizing processes, and enhancing overall operational performance within an organization. This role involves strategic planning, continuous improvement initiatives, and the implementation of best practices across various departments to ensure seamless workflows and high productivity. By fostering a culture of excellence and innovation, the Director of Operations Excellence collaborates with cross-functional teams to identify improvement opportunities, streamline operations, and achieve sustainable growth, ultimately contributing to the company's long-term success and competitive advantage.

- Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
- Master's degree or relevant certification (e.g., Six Sigma Black Belt) is preferred.
- Minimum of 10 years of experience in operations management or a related role.
- Proven track record of leading and managing cross-functional teams.
- In-depth knowledge of Lean, Six Sigma, or Kaizen methodologies.
- Strong analytical and problem-solving skills.
- Proficient in data analysis and performance/operation metrics.
- Experience with ERP systems and other operational software tools.
- Excellent project management skills.
- Strong understanding of supply chain and logistics processes.
- Exceptional communication and interpersonal skills.
- Experience with budget management and cost optimization.
- Ability to conduct root cause analysis and implement corrective actions.
- Strong leadership and team development abilities.
- Proven ability to drive continuous improvement initiatives.
- Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Experience in developing and implementing strategic plans.
- Knowledge of industry standards and compliance requirements.
- Strong decision-making and organizational skills.
- Ability to thrive in a fast-paced and dynamic work environment.
- High level of integrity and ethical standards.

- Develop and implement strategies to streamline operational processes and improve efficiency.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Lead and manage cross-functional teams for operational improvement projects.
- Coordinate with department heads to align operational goals with company objectives.
- Review and optimize supply chain processes for cost-effective and timely delivery of services.
- Conduct regular audits to ensure compliance with industry standards and internal policies.
- Facilitate training and development programs to enhance team operational competencies.
- Oversee the implementation and integration of new technologies or systems.
- Conduct root cause analysis of operational issues and implement corrective actions.
- Drive continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies.
- Prepare and present detailed operational performance reports to senior management.
- Manage the budget for operational projects, ensuring cost-efficiency.
- Collaborate with vendors and external partners to improve service delivery and operational efficiency.
- Foster a culture of operational excellence and continuous improvement.
- Develop and maintain documentation of operational processes and standard operating procedures.
- Ensure effective communication and collaboration across all organizational levels.
- Assess and mitigate risks associated with operational processes and projects.
- Guide and mentor team members to cultivate a high-performance culture.
- Set and monitor key performance indicators (KPIs).
- Stay updated with industry trends and best practices to inform operational strategies.

The ideal candidate for the Director of Operations Excellence position will possess a Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field, with a Master's degree or a relevant certification such as Six Sigma Black Belt being highly preferred. With a minimum of 10 years of robust experience in operations management, this individual has a proven track record of leading and managing cross-functional teams to achieve operational improvements. They exhibit an in-depth knowledge of Lean, Six Sigma, or Kaizen methodologies, coupled with strong analytical and problem-solving skills. Expert proficiency in data analysis and performance metrics, as well as experience with ERP systems and other operational software, are essential. The ideal candidate demonstrates exceptional project management capabilities and possesses a comprehensive understanding of supply chain and logistics processes. They have superior communication and interpersonal skills, with a demonstrated ability in budget management and cost optimization. Known for their ability to conduct root cause analysis and implement effective corrective actions, this individual is a strategic thinker with a proactive and results-oriented approach. They have strong decision-making abilities, high attention to detail, and an innovative mindset that drives change. Exemplifying strong ethical standards and integrity, they are adaptable and thrive in dynamic work environments. Their commitment to continuous improvement, exemplary leadership and team development skills, and a data-driven approach make them an inspirational leader who can foster a culture of operational excellence throughout the organization.

- Develop and implement strategies to streamline operational processes and improve efficiency.
- Monitor and analyze operational performance metrics, identifying areas for improvement.
- Lead cross-functional teams to execute operational improvement projects.
- Coordinate with department heads to align operational goals with overall company objectives.
- Review and optimize supply chain processes to ensure cost-effective and timely delivery of services.
- Conduct regular audits to ensure compliance with industry standards and internal policies.
- Facilitate training and development programs to enhance team competencies in operational excellence.
- Oversee the implementation and integration of new technologies or systems to improve operations.
- Conduct root cause analysis of operational issues and implement corrective actions.
- Drive continuous improvement initiatives using methodologies such as Lean, Six Sigma, or Kaizen.
- Prepare and present detailed reports on operational performance to senior management.
- Manage the budget for operational projects, ensuring cost-efficiency and resource optimization.
- Collaborate with vendors and external partners to improve service delivery and operational efficiency.
- Foster a culture of operational excellence and continuous improvement within the organization.
- Develop and maintain documentation of operational processes and standard operating procedures.
- Ensure effective communication and collaboration across all levels of the organization.
- Assess and mitigate risks associated with operational processes and projects.
- Guide and mentor team members to foster a high-performance culture.
- Set and monitor key performance indicators (KPIs) to drive operational success.
- Stay abreast of industry trends and best practices to inform operational strategy.

- Strategic thinker with a strong vision for operational excellence.
- Proactive and results-oriented approach.
- Exceptional leadership and team-building capabilities.
- Strong decision-making and problem-solving skills.
- High attention to detail.
- Innovative mindset with the ability to drive change.
- Excellent communication and interpersonal skills.
- Strong ethical standards and integrity.
- High adaptability and ability to thrive in a dynamic work environment.
- Data-driven with strong analytical skills.
- Collaborative team player.
- Ability to manage multiple priorities and projects simultaneously.
- Strong organizational and planning skills.
- Commitment to continuous improvement and learning.
- Ability to inspire and motivate teams towards achieving excellence.

- Competitive salary range based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- 401(k) retirement plan with company matching
- Performance-based bonuses and incentives
- Generous paid time off (PTO) and holiday schedule
- Flexible work schedules and remote work flexibility
- Paid parental leave
- Professional development and training opportunities
- Tuition reimbursement programs
- Wellness programs and fitness reimbursement
- Employee assistance programs (EAP)
- Life and disability insurance
- Commuter benefits
- Employee discount programs
- Opportunities for career advancement within the organization