Director of Quality Assurance

Vintti is a dynamic staffing agency bridging the gap between Latin American talent and US-based businesses. We specialize in connecting skilled professionals from Latin America with small and medium-sized businesses, startups, and firms across the United States. Our mission is to provide top-tier staffing solutions that enable US companies to access a diverse pool of talented individuals while offering exciting career opportunities to Latin American professionals. By leveraging our extensive network and deep understanding of both markets, Vintti facilitates mutually beneficial partnerships that drive growth and innovation for our clients and candidates alike.

The Director of Quality Assurance plays a pivotal role in ensuring that a company's products and services meet the highest standards of quality and compliance. This leadership position involves overseeing the development and implementation of QA processes, identifying areas for quality improvements, and ensuring that all regulatory requirements are met. The Director of Quality Assurance collaborates closely with various departments to integrate quality management systems, drives continuous improvement initiatives, and leads a team of professionals dedicated to upholding quality benchmarks across all stages of production and delivery.

- Bachelor's degree in a related field (e.g., Engineering, Quality Management, or a related technical discipline)
- Minimum of 10 years of experience in quality assurance or related field
- At least 5 years of experience in a managerial or leadership role within QA
- Strong understanding of quality assurance methodologies, tools, and best practices
- In-depth knowledge of regulatory requirements and quality standards (e.g., ISO, Six Sigma, FDA regulations)
- Proven ability to develop and implement QA policies, procedures, and standards
- Experience in conducting audits and compliance assessments
- Proficiency in data analysis and statistical methods for quality assessment
- Strong problem-solving and root cause analysis skills
- Excellent project management and organizational abilities
- Experience with budget management and resource allocation
- Strong communication skills, both written and verbal
- Ability to work collaboratively with cross-functional teams
- Experience in vendor and supplier quality management
- Proficiency in QA documentation and approval processes
- Knowledge of health and safety guidelines relevant to QA processes
- Track record of leading process improvement initiatives
- Ability to handle escalated quality issues and customer complaints professionally
- Strong leadership and team development skills
- Continuous learning mindset to stay updated with industry trends and advancements

- Lead the QA team, setting goals, and ensuring alignment with corporate objectives
- Develop, implement, and maintain quality assurance policies, procedures, standards, and systems
- Execute and oversee audits to ensure regulatory compliance and identify areas of improvement
- Analyze quality data and metrics to detect patterns and trends
- Perform root cause analysis and establish corrective and preventive actions
- Collaborate with cross-functional teams to resolve quality issues
- Review and approve QA documentation like test plans, cases, and scripts
- Manage the budget for QA operations and allocate resources effectively
- Facilitate continuous training and development for the QA team
- Communicate QA progress and results to senior management and stakeholders
- Coordinate with suppliers and vendors to ensure material and service quality
- Monitor and report the effectiveness of the QA system, making necessary improvements
- Ensure health and safety guidelines are adhered to within QA processes
- Develop, track, and report on key performance indicators for QA activities
- Lead process improvement initiatives to enhance product quality and operational efficiency
- Handle escalated quality issues and customer complaints professionally

The ideal candidate for the Director of Quality Assurance role is a seasoned professional with at least 10 years of experience in quality assurance and a minimum of 5 years in a leadership position, preferably in a related technical field. They possess a Bachelor's degree in Engineering, Quality Management, or a related discipline, and have an in-depth understanding of quality assurance methodologies, tools, and best practices, along with thorough knowledge of regulatory requirements and quality standards such as ISO, Six Sigma, and FDA regulations. This candidate demonstrates strong leadership and team development skills, with a proven ability to develop and implement comprehensive QA policies, procedures, and standards. They are adept at conducting audits, compliance assessments, and employing data analysis and statistical methods to recognize patterns and trends, as well as performing root cause analysis and implementing effective corrective actions. Exemplary project management and organizational abilities allow them to manage budgets and allocate resources effectively, while their excellent communication and interpersonal skills foster collaboration with cross-functional teams, suppliers, and vendors. They are proactive, results-driven, and strategic thinkers who can align QA activities with corporate objectives. Their high level of integrity, professionalism, and ability to handle high-pressure situations make them resilient and dependable. Furthermore, their commitment to continuous improvement, innovation, and embracing change, coupled with a strong customer-focused attitude, positions them as a motivator and inspirer within the QA team. The ideal candidate also exhibits exceptional attention to detail, adaptability, and a continuous learning mindset, making them a pivotal asset for enhancing product quality and operational efficiency.

- Lead and oversee the QA team to ensure alignment with corporate goals and objectives.
- Develop and implement quality assurance policies, procedures, and standards.
- Plan and execute audits of processes and systems to ensure compliance with regulatory requirements.
- Analyze data and metrics to identify patterns, trends, and areas for improvement.
- Conduct root cause analysis on issues identified and implement corrective and preventative measures.
- Collaborate with cross-functional teams, including product development, production, and customer service, to address quality issues.
- Review and approve QA documentation, including test plans, test cases, and test scripts.
- Manage the budget for QA activities and allocate resources effectively.
- Facilitate continuous training and development for the QA team to stay abreast of industry changes and advancements.
- Communicate quality assurance progress and results to senior management and stakeholders.
- Coordinate with suppliers and vendors to ensure the quality of materials and services.
- Monitor and report on the efficacy of the QA system, making improvements as necessary.
- Ensure adherence to health and safety guidelines within the QA processes.
- Develop, track, and report key performance indicators (KPIs) for quality assurance activities.
- Lead process improvement initiatives to enhance product quality and operational efficiency.
- Handle escalated quality issues and customer complaints with professionalism and appropriate resolution strategies.

- Strong leadership and team management skills
- Exceptional attention to detail
- Proactive and results-driven mindset
- Strategic thinker with the ability to align QA activities with corporate goals
- Strong analytical and data interpretation skills
- Excellent communication and interpersonal abilities
- High level of integrity and professionalism
- Ability to handle high-pressure situations and make tough decisions
- Adaptability and willingness to embrace change
- Strong problem-solving and critical thinking skills
- Commitment to continuous improvement and learning
- Collaborative nature with strong relationship-building skills
- Ability to motivate and inspire the QA team
- Strong project management skills
- Customer-focused attitude with a commitment to high-quality standards
- Effective time management and prioritization skills
- High degree of accountability and ownership of responsibilities
- Flexible and open-minded with a positive attitude
- Innovative thinking with a focus on process improvement

- Competitive salary range: $120,000 - $160,000 annually
- Comprehensive health, dental, and vision insurance plans
- 401(k) plan with company matching
- Generous paid time off (PTO) and holidays
- Flexible work schedule and potential for remote work
- Professional development and training opportunities
- Tuition reimbursement program
- Employee assistance program (EAP)
- Life and disability insurance
- Performance bonuses and incentives
- Health savings account (HSA) and flexible spending account (FSA)
- Wellness programs and gym membership discounts
- Paid parental leave
- Opportunities for career advancement and growth
- Employee recognition and reward programs
- Company-sponsored social events and team-building activities
- Collaborative and inclusive work environment
- Access to industry conferences and workshops
- Employee discounts on company products and services