Global Sales Operations Director

Vintti is a staffing agency with a unique mission: to create win-win scenarios for both US businesses and Latin American professionals. We address the challenges faced by SMBs, startups, and firms in finding the right talent, as well as the aspirations of skilled Latin American workers seeking international opportunities. By bridging this gap, Vintti enables US companies to access a wealth of untapped talent, while providing Latin American professionals with pathways to expand their careers on a global scale. Our approach cultivates a symbiotic ecosystem that benefits all parties involved.

A Global Sales Operations Director is a key leadership role responsible for optimizing and overseeing an organization's global sales operations. This position involves developing and implementing scalable processes, strategies, and tools that enhance sales performance, drive revenue growth, and improve overall efficiency. By fostering collaboration across regional teams, the Global Sales Operations Director ensures alignment with corporate objectives and facilitates data-driven decision making. The role demands expertise in sales enablement, analytics, and process improvement, contributing to the consistent achievement of sales goals worldwide.

- Bachelor's degree in Business Administration, Marketing, or related field.
- MBA or advanced degree preferred.
- Minimum of 10 years of experience in sales operations, with at least 5 years in a global leadership role.
- Proven track record of developing and implementing successful sales strategies and tactics.
- Strong analytical skills with the ability to interpret complex sales data and metrics.
- Proficiency in CRM systems, such as Salesforce.
- Excellent leadership and team management skills.
- Strong communication and presentation abilities.
- Experience working collaboratively with cross-functional teams, including marketing, finance, and product development.
- Demonstrated ability to manage and resolve escalated sales issues and customer complaints.
- Knowledge of global market trends and competitive landscape.
- Experience with sales forecasting, budgeting, and financial analysis.
- Ability to travel internationally as needed.
- Strong problem-solving and decision-making skills.
- Proven ability to drive process improvements and implement change.
- Familiarity with compliance requirements in different regions.
- Experience in developing and conducting sales training programs.
- Proven ability to manage key client and partner relationships.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

- Develop and implement global sales strategies and tactics to achieve revenue targets.
- Oversee and manage the daily operations of the global sales team.
- Analyze sales metrics and performance data for actionable insights.
- Collaborate with regional sales directors to address operational bottlenecks.
- Conduct regular sales forecasts and report findings to senior management.
- Implement and maintain CRM systems for tracking sales activities.
- Coordinate with marketing teams to align sales campaigns and promotions.
- Lead process improvement initiatives for enhanced sales efficiency.
- Manage and optimize sales territory planning and resource allocation.
- Ensure compliance with sales policies, procedures, and regulations.
- Develop and conduct training programs for sales staff.
- Establish and monitor key performance indicators (KPIs) for sales team performance.
- Resolve escalated sales issues and customer complaints.
- Facilitate regular team meetings and communication.
- Foster a culture of continuous learning and development in the sales organization.
- Work closely with finance for accurate sales forecasting and budgeting.
- Monitor competitive landscape and market trends for growth opportunities.
- Support the recruitment and onboarding of new sales talent.
- Collaborate with product teams for feedback on market demands and customer requirements.
- Manage relationships with key clients and partners for business development.

The ideal candidate for the Global Sales Operations Director role will possess a strong strategic mindset and a proven track record of success in developing and implementing global sales strategies. With a minimum of 10 years of experience in sales operations, including at least 5 years in a global leadership position, they will demonstrate exceptional analytical skills to interpret complex sales data and metrics for actionable insights. Their proficiency in CRM systems, such as Salesforce, and their extensive experience in sales forecasting, budgeting, and financial analysis will ensure operational excellence. The candidate will exhibit outstanding leadership qualities, capable of fostering a culture of continuous learning and development within the sales organization while effectively managing and motivating a diverse, global team. Exceptional communication and presentation abilities will enable them to collaborate seamlessly with cross-functional teams, including marketing, finance, and product development. With a keen understanding of global market trends and competitive landscapes, they will identify growth opportunities and drive business development. The ideal candidate will exhibit high emotional intelligence, strong problem-solving and decision-making skills, and a commitment to high ethical standards. Their proactive approach to seeking growth opportunities, resilience in high-pressure situations, and customer-focused mentality will set them apart. Moreover, they will possess strong organizational skills, the ability to manage multiple priorities effectively, and a proven ability to implement process improvements. Their experience in developing sales training programs and managing key client and partner relationships will be crucial for success in this role. Overall, the perfect candidate will be a self-motivated, goal-oriented leader with a high degree of integrity, capable of driving the global sales team's performance to new heights.

- Develop and implement global sales strategies and tactics to achieve revenue targets.
- Oversee and manage the daily operations of the global sales team, ensuring alignment with company goals.
- Analyze sales metrics and performance data to provide actionable insights and recommendations.
- Collaborate with regional sales directors to identify and address any operational bottlenecks.
- Conduct regular sales forecasts and report findings to senior management.
- Implement and maintain CRM systems for tracking sales activities and customer interactions.
- Coordinate with marketing teams to align sales campaigns and promotional activities.
- Lead process improvement initiatives to enhance sales efficiency and effectiveness.
- Manage and optimize sales territory planning and resource allocation.
- Ensure compliance with sales policies, procedures, and regulations across all regions.
- Develop and conduct training programs for sales staff to enhance product knowledge and sales skills.
- Establish and monitor key performance indicators (KPIs) to drive sales team performance.
- Resolve escalated sales issues and customer complaints in a timely manner.
- Facilitate regular team meetings and communication to keep sales staff informed and motivated.
- Foster a culture of continuous learning and development within the sales organization.
- Work closely with finance to ensure accurate sales forecasting and budgeting.
- Monitor competitive landscape and market trends to identify growth opportunities.
- Support the recruitment and onboarding of new sales talent.
- Collaborate with product teams to provide feedback on market demands and customer requirements.
- Manage relationships with key clients and partners to drive business development.

- Strategic thinker with a global mindset
- Strong leadership presence and influence
- Excellent problem-solving skills
- Exceptional interpersonal and communication skills
- High adaptability to changing environments and market conditions
- Results-driven and goal-oriented
- Strong attention to detail
- Ability to foster teamwork and collaboration
- High emotional intelligence
- Strong negotiation and persuasion skills
- Self-motivated and proactive
- High integrity and ethical standards
- Empowering and motivating leadership style
- Strong business acumen
- Customer-focused mentality
- Ability to manage multiple priorities effectively
- Resilient and able to handle high-pressure situations
- Proactive in seeking out growth opportunities
- Commitment to continuous learning and development
- Strong project management skills

- Competitive salary with performance-based bonuses
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Generous paid time off and holiday schedule
- Flexible working hours and remote work options
- Professional development opportunities and educational assistance
- Access to leadership training programs and career advancement paths
- Employee wellness programs and on-site fitness facilities (where applicable)
- Company-sponsored social and team-building events
- Travel opportunities for international business
- Life and disability insurance coverage
- Employee assistance programs for personal and professional support
- Commuter benefits and transportation subsidies
- Relocation assistance (if applicable)
- Discounts on company products and services
- Access to industry conferences and networking events
- Recognition and reward programs for top performers