Head of Sales Operations

Vintti is a dynamic staffing agency bridging the gap between Latin American talent and US-based businesses. We specialize in connecting skilled professionals from Latin America with small and medium-sized businesses, startups, and firms across the United States. Our mission is to provide top-tier staffing solutions that enable US companies to access a diverse pool of talented individuals while offering exciting career opportunities to Latin American professionals. By leveraging our extensive network and deep understanding of both markets, Vintti facilitates mutually beneficial partnerships that drive growth and innovation for our clients and candidates alike.

The Head of Sales Operations plays a critical role in driving a company's sales success by overseeing the processes, tools, and technologies that support the sales team. This role involves strategic planning, analysis, and the implementation of best practices to optimize sales performance and efficiency. The Head of Sales Operations works closely with sales leadership to set clear objectives, streamline workflows, and ensure alignment with overall business goals. Additionally, this position is responsible for managing data, sales forecasting, and reporting, providing actionable insights to drive informed decision-making and continuous improvement within the sales organization.

- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- At least 7-10 years of experience in sales operations, sales management, or a related field.
- Proven track record of driving sales performance and operational efficiency.
- Strong analytical skills with the ability to interpret sales data and trends.
- Proficiency in CRM systems, such as Salesforce, and other sales tools and software.
- Excellent leadership and team management skills.
- Strong communication and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams.
- Experience in developing and implementing sales strategies and processes.
- Solid understanding of sales metrics, KPIs, and performance management.
- Ability to forecast sales performance and develop actionable insights.
- Strong organizational skills and attention to detail.
- Experience managing budgets and allocating resources strategically.
- Ability to conduct training and provide ongoing support to sales teams.
- Problem-solving skills to promptly address operational issues.
- Knowledge of industry trends and competitive landscape.
- Proficiency in Microsoft Office Suite, especially Excel for data analysis.
- Ability to work in a fast-paced, dynamic environment.
- Strong decision-making abilities and strategic thinking.
- Experience in sales contract review and compliance.
- Ability to develop detailed sales reports and documentation.
- Commitment to continuous improvement and operational excellence.

- Analyze and interpret sales performance data to identify trends and improvement areas.
- Develop and implement sales strategies and processes to optimize workflows.
- Collaborate with sales leadership to establish and track targets, quotas, and KPIs.
- Oversee CRM system management, ensuring accurate and timely data entry.
- Provide training and support to sales teams on tools, technologies, and best practices.
- Forecast sales performance utilizing current data and historical trends.
- Produce and distribute daily, weekly, and monthly sales reports to stakeholders.
- Monitor and manage the sales pipeline, ensuring timely follow-up on leads and opportunities.
- Coordinate with marketing, finance, and other departments to streamline operations.
- Review and approve sales contracts and proposals for compliance and accuracy.
- Lead regular sales meetings to discuss performance, goals, and strategies.
- Identify and implement sales tools and software to boost efficiency and productivity.
- Promptly resolve operational issues hindering the sales process.
- Develop and maintain sales documentation, including playbooks and training materials.
- Conduct performance evaluations and provide constructive feedback to the sales team.
- Manage the sales operations budget and strategically allocate resources.
- Stay informed on industry trends and competitive landscape to guide sales strategies.
- Drive continuous improvement initiatives within sales operations processes.
- Ensure alignment between sales tactics and overall business objectives.
- Support onboarding and facilitate integration of new sales team members.

The ideal candidate for the Head of Sales Operations role is a seasoned professional with a bachelor's degree in Business Administration, Marketing, Sales, or a related field, and a proven track record of at least 7-10 years in sales operations or sales management. This individual must possess strong analytical skills to interpret sales data and trends, coupled with the strategic acumen to develop and implement effective sales strategies and processes. They will demonstrate proficiency in CRM systems like Salesforce, as well as other sales tools and software, and have a solid understanding of sales metrics, KPIs, and performance management. Exceptional leadership and team management skills are imperative, as is the ability to provide training and support, delivering clear communication and fostering collaboration across departments. The ideal candidate is highly organized with strong attention to detail and excels in a fast-paced, dynamic environment. They are a proactive problem-solver with strong decision-making abilities, capable of managing budgets, allocating resources strategically, and resolving operational issues promptly. This person is customer-focused, innovative, and adaptable, with a positive attitude, resilience, ethical integrity, and a commitment to continuous improvement and learning. They must have excellent relationship-building skills and be able to facilitate the integration of new team members effectively, ensuring alignment between sales tactics and overall business objectives.

- Analyze sales performance data to identify trends and areas for improvement.
- Develop and implement sales strategies and processes to optimize sales workflows.
- Collaborate with sales leadership to set and track targets, quotas, and KPIs.
- Oversee the CRM system to ensure accurate and timely data entry and management.
- Provide training and support to sales team members on tools, technologies, and best practices.
- Forecast sales performance based on current data and historical trends.
- Generate and distribute daily, weekly, and monthly sales reports to stakeholders.
- Monitor and manage the sales pipeline and ensure timely follow-up on leads and opportunities.
- Coordinate with marketing, finance, and other departments to streamline sales operations.
- Review and approve sales contracts and proposals to ensure compliance and accuracy.
- Lead regular sales meetings to discuss performance, goals, and upcoming strategies.
- Identify and implement sales tools and software to enhance efficiency and productivity.
- Resolve operational issues that may hinder the sales process promptly.
- Develop and maintain sales documentation, including playbooks and training materials.
- Conduct performance evaluations and provide constructive feedback to improve team effectiveness.
- Manage the sales operations budget and allocate resources strategically.
- Stay updated on industry trends and competitive landscape to inform sales strategies.
- Drive continuous improvement initiatives to enhance sales operations processes.
- Ensure alignment between sales tactics and overall business objectives.
- Support the onboarding of new sales team members and facilitate their integration into the team.

- Results-driven and goal-oriented mindset.
- Strong analytical and data-driven decision-making skills.
- Leadership and ability to motivate and develop teams.
- Excellent communication and presentation skills.
- Proactive problem-solver and critical thinker.
- High level of integrity and ethical standards.
- Adaptable and agile in a fast-paced environment.
- Customer-focused with a commitment to delivering high-quality service.
- Strategic thinker with a vision for long-term success.
- Collaborative and able to work effectively across departments.
- Tech-savvy with an ability to quickly learn new tools and systems.
- Detail-oriented with strong organizational skills.
- Ability to handle multiple priorities and manage time efficiently.
- Positive attitude and resilience in the face of challenges.
- Innovative and open to new ideas and approaches.
- Strong relationship-building skills with internal and external stakeholders.
- Highly motivated with a strong work ethic.
- Commitment to continuous learning and personal development.
- Skilled in negotiation and conflict resolution.
- Empathetic leader who can foster a supportive team culture.

- Competitive salary range: $120,000 - $150,000 annually, based on experience.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) plan with company match.
- Paid time off (PTO) and holidays.
- Opportunities for career growth and advancement.
- Professional development and training programs.
- Flexible work hours and remote work options.
- Employee wellness programs.
- Performance-based bonuses and incentives.
- Parental leave and family support benefits.
- Life and disability insurance.
- Employee assistance program (EAP).
- Company-sponsored events and team-building activities.
- Travel reimbursement and company-paid trips for business-related travel.
- Access to cutting-edge sales tools and software.
- Supportive and collaborative work environment.
- Tuition reimbursement for further education and certifications.
- Employee recognition and rewards programs.
- Company stock options or equity plans (if applicable).