IT Infrastructure Manager

Vintti is a forward-thinking staffing agency at the forefront of global talent solutions. We specialize in connecting US-based SMBs, startups, and firms with highly skilled professionals from Latin America. Our innovative approach breaks down geographical barriers, allowing businesses to tap into a rich pool of diverse talent while offering Latin American professionals access to exciting international career opportunities. Vintti builds bridges across continents, fostering cultural exchange and driving business growth through strategic staffing solutions.

An IT Infrastructure Manager plays a pivotal role in overseeing and maintaining an organization's technology framework, ensuring seamless operations and efficient performance. This role involves managing the installation, configuration, and support of network systems and servers, while also monitoring system performance to prevent disruptions. The IT Infrastructure Manager collaborates with various departments to assess and implement technological needs, overseeing security measures and scalability. Their expertise ensures robust and reliable IT services, supporting the organization’s goals through effective technology management and strategic planning.

- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum of 5-7 years of experience in IT infrastructure management.
- Proven track record in managing servers, networks, and storage systems.
- Strong knowledge of network and server hardware, virtualization technologies, and cloud platforms.
- Experience with infrastructure monitoring tools and techniques.
- Proficiency in troubleshooting and problem-solving infrastructure issues.
- In-depth understanding of cybersecurity principles and best practices.
- Hands-on experience with firewalls, antivirus software, and data backup solutions.
- Familiarity with IT governance frameworks and regulatory compliance.
- Strong project management skills and ability to lead infrastructure projects.
- Excellent organizational and time-management skills.
- Strong leadership and team management abilities.
- Effective communication and interpersonal skills.
- Budget management experience.
- Strategic planning and capacity planning skills.
- Documentation and reporting skills.
- Vendor and contract management experience.
- Familiarity with disaster recovery and business continuity planning.
- Ability to evaluate and recommend emerging technologies.
- Experience in performing regular system audits and implementing improvements.
- Proficiency in managing software licensing and renewals.

- Oversee the installation, configuration, and maintenance of IT infrastructure including servers, networks, and storage systems.
- Monitor and ensure system performance, reliability, and availability.
- Troubleshoot and resolve infrastructure issues.
- Implement and maintain security measures such as firewalls, antivirus programs, and data backup.
- Develop and enforce IT policies and procedures.
- Conduct regular audits to identify potential improvements.
- Plan and execute hardware and software upgrades and migrations.
- Manage and mentor a team of IT professionals.
- Coordinate with other departments to understand and fulfill IT needs.
- Prepare and manage the IT infrastructure budget.
- Perform capacity planning for future infrastructure needs.
- Maintain documentation related to system configurations, procedures, and service records.
- Lead disaster recovery and business continuity planning.
- Evaluate and recommend new technologies.
- Ensure compliance with industry standards and regulations.
- Track and manage infrastructure-related projects.
- Liaise with external vendors and service providers.
- Provide regular status updates and reports to senior management.
- Participate in IT strategy meetings to align infrastructure efforts with business goals.
- Facilitate software licensing, renewals, and compliance.

The ideal candidate for the IT Infrastructure Manager role will possess a Bachelor’s degree in Computer Science, Information Technology, or a related field, coupled with a minimum of 5-7 years of hands-on experience in IT infrastructure management. They will have demonstrated expertise in managing servers, networks, and storage systems, with strong proficiency in network and server hardware, virtualization technologies, and cloud platforms. This individual will be adept at troubleshooting and resolving infrastructure issues, and they will have a robust understanding of cybersecurity principles, including hands-on experience with firewalls, antivirus software, and data backup solutions. They will exhibit strong analytical and problem-solving skills, attention to detail, and a proactive approach to system monitoring and maintenance. Effective project management skills and the ability to lead and mentor a team of IT professionals are crucial, as is the capability to coordinate cross-departmental IT needs and manage a budget effectively. The candidate will possess excellent communication and interpersonal skills, strong leadership qualities, and the ability to manage multiple priorities and projects concurrently. A high level of integrity, professionalism, and strategic thinking, along with a commitment to continuous improvement and staying updated with industry trends, will set them apart. They will be customer-focused, service-oriented, and adept at both collaborating with cross-functional teams and managing vendor relationships. With solid experience in disaster recovery planning, IT governance, and regulatory compliance, they will also bring a forward-thinking approach, innovative mindset, and the capacity to anticipate and plan for future infrastructure needs.

- Oversee the installation, configuration, and maintenance of IT infrastructure including servers, networks, and storage systems.
- Monitor system performance and ensure reliability and availability for users.
- Troubleshoot infrastructure issues and coordinate with vendors for timely resolution.
- Implement and maintain security measures such as firewalls, antivirus programs, and data backup.
- Develop and enforce IT policies and procedures to ensure optimal operation and compliance.
- Conduct regular audits of existing infrastructure to identify potential improvements.
- Plan and execute upgrades and migrations of hardware and software.
- Manage and mentor a team of IT professionals, providing guidance and support.
- Coordinate with other departments to understand and fulfill their IT needs.
- Prepare and manage the budget for IT infrastructure projects.
- Perform capacity planning to anticipate future infrastructure needs.
- Maintain documentation related to system configurations, procedures, and service records.
- Lead disaster recovery and business continuity planning efforts.
- Evaluate and recommend new technologies that enhance operational efficiency.
- Ensure compliance with industry standards and regulations.
- Track and manage infrastructure-related projects to ensure timely completion.
- Liaise with external vendors and service providers to secure necessary services and equipment.
- Provide regular status updates and reports to senior management.
- Participate in IT strategy meetings to align infrastructure efforts with overall business goals.
- Facilitate software licensing and manage renewals and compliance.

- Strong analytical and problem-solving skills
- Attention to detail and accuracy
- Excellent leadership and team management abilities
- Outstanding organizational and time-management skills
- Proven ability to multi-task and handle multiple priorities
- Strong communication and interpersonal skills
- High level of integrity and professionalism
- Proactive and self-motivated
- Adaptability and willingness to learn new technologies
- Strong decision-making capabilities
- Ability to work under pressure and meet deadlines
- Customer-focused and service-oriented mindset
- Innovative and forward-thinking
- Effective project management skills
- Strong collaborative abilities, able to work well with cross-functional teams
- High degree of technical expertise and understanding of IT infrastructure
- Committed to continuous improvement and staying current with industry trends

- Competitive salary range (negotiable based on experience)
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with employer matching
- Paid time off including vacation, holidays, and sick days
- Flexible work schedules and remote work options
- Professional development and training opportunities
- Tuition reimbursement programs
- Employee wellness programs and resources
- Life and disability insurance coverage
- Performance-based bonuses and incentives
- Employee assistance program (EAP)
- Free or discounted company products and services
- Opportunities for career advancement and growth
- Casual dress code and modern office environment
- Company-sponsored social events and activities
- Access to cutting-edge technology and tools
- Relocation assistance for eligible candidates