Operations Coordinator

Vintti is a forward-thinking staffing agency at the forefront of global talent solutions. We specialize in connecting US-based SMBs, startups, and firms with highly skilled professionals from Latin America. Our innovative approach breaks down geographical barriers, allowing businesses to tap into a rich pool of diverse talent while offering Latin American professionals access to exciting international career opportunities. Vintti builds bridges across continents, fostering cultural exchange and driving business growth through strategic staffing solutions.

An Operations Coordinator plays a pivotal role in ensuring the smooth and efficient functioning of an organization's daily activities. This role involves overseeing various operational processes, coordinating between different departments, and maintaining communication channels to resolve any issues that may arise. The Operations Coordinator is responsible for streamlining procedures, managing logistics, and ensuring that resources are allocated effectively to meet the company’s objectives. With strong organizational skills and a keen eye for detail, this professional supports project execution, helps optimize productivity, and contributes to the overall operational success of the company.

- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience as an operations coordinator or in a similar role.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with office management procedures and basic accounting principles.
- Ability to multitask and prioritize workload.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Experience with database management and record-keeping.
- Understanding of operational policies and procedures.
- Ability to handle sensitive and confidential information.
- Demonstrated ability to manage budgets and financial records.
- Strong analytical skills with the ability to analyze data and generate reports.
- Experience in coordinating with vendors and suppliers.
- Basic technical skills to troubleshoot office equipment and software issues.
- Knowledge of regulatory requirements and compliance standards.
- Ability to support and train new staff on operational procedures.
- Experience in facilities management and office maintenance.
- Customer service experience and ability to handle inquiries and complaints.

- Monitor and manage daily operational activities to ensure smooth functioning of the organization.
- Coordinate and schedule meetings, appointments, and travel arrangements for the operations team.
- Communicate with vendors, suppliers, and internal teams to resolve issues and ensure timely delivery of services and products.
- Maintain and update records, databases, and documentation related to operational processes.
- Assist in the preparation and distribution of operational reports and presentations.
- Track and maintain inventory levels, placing orders when necessary to avoid shortages.
- Analyze workflow and identify opportunities for process improvements to enhance efficiency.
- Support the implementation of operational policies and procedures.
- Collaborate with other departments to ensure seamless integration and alignment of operational activities.
- Handle incoming and outgoing correspondence related to operations.
- Provide administrative support to the operations manager and other team members.
- Ensure compliance with company policies and regulatory requirements in all operations-related activities.
- Troubleshoot and resolve minor technical issues related to office equipment or software.
- Coordinate and oversee office maintenance and facilities management.
- Assist in the onboarding and training of new staff as it pertains to operational procedures.
- Monitor and manage budgets, expenses, and financial records related to operational activities.
- Conduct regular audits and inspections to ensure operational standards are met.
- Participate in strategic planning and development of operational projects and initiatives.
- Respond to and manage customer inquiries and feedback, ensuring high levels of customer satisfaction.
- Perform other related duties as assigned to support overall operations goals.

The ideal candidate for the Operations Coordinator role would hold a Bachelor's degree in Business Administration, Operations Management, or a related field, complemented by proven experience in a similar position. They are highly organized and detail-oriented with exceptional time-management skills, ensuring seamless coordination of daily operational activities. Their excellent communication and interpersonal abilities enable them to build and maintain strong relationships with vendors, suppliers, and internal teams, thereby ensuring smooth and efficient operations. Proficient in Microsoft Office Suite and familiar with office management procedures, they possess the technical aptitude to troubleshoot minor issues and the analytical prowess to drive process improvements. This proactive and self-motivated professional demonstrates a strong problem-solving mindset, an ability to multitask, and a commitment to compliance with company policies and regulatory standards. Their previous experience in managing budgets, financial records, and inventory, along with a solid understanding of basic accounting principles and database management, sets them apart. With an adaptive and flexible approach, they excel under pressure, meeting deadlines and managing competing priorities. Their customer-oriented attitude ensures high levels of satisfaction, while their leadership qualities enable effective training and mentoring of new staff. Integrity, confidentiality, and a commitment to continuous improvement define their professional ethos, making them dependable and reliable in fulfilling operational goals.

- Monitor and manage daily operational activities to ensure smooth functioning of the organization.
- Coordinate and schedule meetings, appointments, and travel arrangements for the operations team.
- Communicate with vendors, suppliers, and internal teams to resolve issues and ensure timely delivery of services and products.
- Maintain and update records, databases, and documentation related to operational processes.
- Assist in the preparation and distribution of operational reports and presentations.
- Track and maintain inventory levels, placing orders when necessary to avoid shortages.
- Analyze workflow and identify opportunities for process improvements to enhance efficiency.
- Support the implementation of operational policies and procedures.
- Collaborate with other departments to ensure seamless integration and alignment of operational activities.
- Handle incoming and outgoing correspondence related to operations.
- Provide administrative support to the operations manager and other team members.
- Ensure compliance with company policies and regulatory requirements in all operations-related activities.
- Troubleshoot and resolve minor technical issues related to office equipment or software.
- Coordinate and oversee office maintenance and facilities management.
- Assist in the onboarding and training of new staff as it pertains to operational procedures.
- Monitor and manage budgets, expenses, and financial records related to operational activities.
- Conduct regular audits and inspections to ensure operational standards are met.
- Participate in strategic planning and development of operational projects and initiatives.
- Respond to and manage customer inquiries and feedback, ensuring high levels of customer satisfaction.
- Perform other related duties as assigned to support overall operations goals.

- Highly organized and detail-oriented
- Excellent communication skills, both written and verbal
- Strong interpersonal abilities to build and maintain relationships
- Proactive and self-motivated
- Problem-solving mindset and strong analytical skills
- Adaptability and flexibility in a dynamic environment
- Strong time-management skills with the ability to prioritize tasks
- Demonstrated ability to work both independently and collaboratively
- High level of integrity and confidentiality
- Technologically savvy with proficiency in relevant software and tools
- Customer-oriented with strong service skills
- Ability to work under pressure and meet deadlines
- Innovative mindset with a focus on continuous improvement
- Strong leadership qualities for training and mentoring staff
- Dependable and reliable in following through on commitments
- Strong financial acumen for managing budgets and expenses
- Commitment to compliance and regulatory standards
- Excellent multitasking abilities
- Positive attitude and team spirit

- Competitive salary range
- Comprehensive health benefits including medical, dental, and vision insurance
- Retirement savings plan with company match
- Generous paid time off (PTO) and holidays
- Flexible work schedule options for better work-life balance
- Remote work opportunities
- On-site gym and wellness programs
- Employee assistance program (EAP)
- Professional development and training opportunities
- Tuition reimbursement program
- Career advancement opportunities within the company
- Performance-based bonuses and incentives
- Life insurance coverage
- Short-term and long-term disability insurance
- Employee discount programs
- Company-sponsored social and team-building activities
- Casual dress code
- Subsidized transportation or parking benefits
- Access to cutting-edge technology and tools
- Collaborative and inclusive work environment
- Supportive company culture focused on employee well-being