Quality Improvement Manager

Vintti is a specialized staffing agency that believes diversity is the catalyst for innovation. We connect US-based SMBs, startups, and firms with exceptional talent from Latin America, fostering a rich tapestry of cultural perspectives within American businesses. Our unique position allows us to handpick professionals who not only possess the required skills but also bring fresh ideas and global insights to the table. Vintti's services go beyond filling positions; we enrich company cultures and expand business horizons on an international scale.

A Quality Improvement Manager is pivotal in advancing an organization's performance and efficiency. This role focuses on identifying, implementing, and monitoring processes to enhance the quality of products, services, and operational procedures. The Quality Improvement Manager collaborates with various teams to develop strategies and solutions for continuous improvement, ensures compliance with industry standards, and employs data-driven approaches to measure effectiveness. By fostering a culture of excellence and accountability, this professional contributes to the overall success and sustainability of the organization.

- Bachelor’s degree in Quality Management, Engineering, Business Administration, or related field
- Minimum of 5 years’ experience in quality improvement or related field
- Proven experience with quality improvement methodologies (e.g., Lean, Six Sigma, TQM)
- Strong analytical skills and proficiency in statistical analysis tools
- Experience with root cause analysis and problem-solving techniques
- Familiarity with industry standards and regulatory requirements
- Excellent communication and presentation skills
- Proficiency in quality management software and Microsoft Office Suite
- Demonstrated ability to lead and mentor a team
- Strong project management skills
- Ability to work collaboratively with cross-functional teams
- Detail-oriented with strong organizational skills
- Certified Quality Improvement Associate (CQIA) or similar certification is a plus
- Experience in conducting audits and inspections
- Ability to analyze and interpret data to drive decision-making

- Analyze quality performance data to identify areas for improvement
- Develop quality improvement initiatives and strategies
- Conduct root cause analysis for quality issues
- Collaborate with cross-functional teams to establish quality standards
- Monitor process compliance and conduct audits
- Train staff on quality methodologies and best practices
- Facilitate quality improvement workshops
- Prepare quality improvement reports for senior management
- Track progress of quality improvement projects
- Ensure compliance with industry regulations and standards
- Mentor quality improvement team members
- Coordinate with vendors to address quality concerns
- Utilize statistical tools for quality analysis and reporting
- Collect and analyze customer feedback for quality improvement
- Update documentation to reflect best practices

The ideal candidate for the Quality Improvement Manager role is a seasoned professional with a Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field and at least five years of experience in quality improvement or a closely related area. They possess a strong command of quality improvement methodologies such as Lean, Six Sigma, and Total Quality Management (TQM), demonstrating exceptional analytical skills and proficiency in statistical analysis tools. Their expertise includes conducting thorough root cause analysis and implementing effective problem-solving techniques. Familiarity with industry standards and regulatory requirements underpins their work, ensuring compliance and excellence. This candidate has a proven track record in leading and mentoring teams, facilitating quality improvement workshops, and training staff on best practices. With excellent communication and presentation skills, they effectively convey complex information to diverse audiences, including senior management. Their proficiency in quality management software and the Microsoft Office Suite, combined with strong project management, organizational, and detail-oriented skills, enables them to manage multiple projects efficiently. They exhibit a collaborative spirit, working seamlessly with cross-functional teams, vendors, and suppliers to address and resolve quality concerns. The ideal candidate is proactive, results-driven, and possesses a customer-focused attitude, coupled with the ability to prioritize and adapt to changing circumstances. They exhibit strong ethical standards, a commitment to continuous learning, and the capacity to maintain composure under pressure, ultimately driving strategic, high-impact quality improvements throughout the organization.

- Analyze quality performance data and reports to identify areas for improvement
- Develop and implement quality improvement initiatives and strategies
- Conduct root cause analysis and problem-solving sessions for quality issues
- Collaborate with cross-functional teams to establish quality standards and procedures
- Monitor process compliance and conduct regular audits and inspections
- Train staff on quality improvement methodologies and best practices
- Facilitate quality improvement meetings and workshops
- Prepare and present quality improvement reports to senior management
- Track the progress of quality improvement projects and update relevant stakeholders
- Ensure compliance with industry regulations and standards
- Lead and mentor quality improvement team members
- Coordinate with vendors and suppliers to address quality concerns
- Utilize statistical tools and software for quality analysis and reporting
- Collect and analyze customer feedback to inform quality improvement efforts
- Review and update documentation, including policies and procedures, to reflect best practices

- Strong problem-solving capabilities
- Excellent analytical skills
- Detail-oriented mindset
- Leadership qualities
- Effective communication
- Ability to train and mentor others
- Collaborative team player
- Results-driven
- Adaptability to change
- High level of initiative
- Strong organizational skills
- Ability to prioritize tasks
- Proficient in statistical analysis
- Customer-focused attitude
- Strategic thinking ability
- Proactive in identifying areas for improvement
- Commitment to continuous learning
- Ability to work under pressure
- Strong ethical standards
- Ability to manage multiple projects simultaneously

- Competitive salary range based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with company match
- Generous paid time off (PTO) and holidays
- Flexible work schedule options
- Opportunities for remote work or telecommuting
- Professional development and continuing education opportunities
- Tuition reimbursement programs
- Performance-based bonuses and incentives
- Paid parental leave and family support programs
- Employee wellness programs and resources
- Gym membership discounts or onsite fitness facilities
- Employee assistance programs (EAP)
- Company-sponsored training and certification programs
- Career advancement opportunities within the organization
- Collaborative and inclusive work environment
- Access to latest industry tools and technology
- Recognition and reward programs for outstanding performance
- Travel reimbursement or company-provided transportation for business needs
- Company events, social activities, and team-building outings