Sales Support Analyst

Vintti is a staffing agency that acts as an economic enabler. By connecting US-based SMBs, startups, and firms with top-tier Latin American talent, we drive growth on both sides of the equation. For US businesses, we offer access to a pool of highly skilled professionals at competitive rates, allowing for increased efficiency and scalability. For Latin American workers, we provide opportunities to engage with the US market, fostering professional development and economic advancement. Vintti stands at the intersection of global talent and American enterprise, facilitating partnerships that stimulate economic prosperity across borders.

A Sales Support Analyst is an integral part of the sales team, providing essential assistance to streamline operations and boost productivity. This role involves analyzing sales data to identify trends, generate insightful reports, and support sales strategies. The Sales Support Analyst works closely with sales representatives and management to ensure accurate forecasting, maintain customer databases, and optimize CRM systems. By synthesizing data and delivering actionable insights, they help drive informed decision-making and enhance overall sales performance, ensuring the team meets its targets and business objectives.

- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in a sales support or sales analyst role.
- Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word.
- Experience with CRM systems such as Salesforce or similar platforms.
- Strong analytical skills with the ability to interpret and present data effectively.
- Excellent organizational and multitasking abilities.
- Detail-oriented with a high level of accuracy.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Experience with sales reporting and dashboard creation.
- Knowledge of market research techniques and tools.
- Ability to prioritize tasks and manage time effectively.
- Understanding of sales processes and techniques.
- Problem-solving skills with the ability to address and resolve issues proactively.
- Ability to handle confidential and sensitive information with discretion.
- Experience in preparing sales presentations and proposals.
- Familiarity with pricing and contract negotiation processes.
- Ability to thrive in a fast-paced and dynamic environment.
- Experience in event planning and logistics is a plus.
- Willingness to learn and adapt to new sales tools and technologies.

- Analyze sales data and identify market trends.
- Prepare and maintain sales reports and dashboards.
- Create presentations for management.
- Coordinate sales activities and provide administrative support.
- Respond to sales inquiries and process orders accurately.
- Assist in developing sales plans and forecasts.
- Monitor and track sales performance metrics.
- Maintain and update customer databases and CRM systems.
- Collaborate with marketing and product teams.
- Provide analytical support for pricing and promotions.
- Conduct market research for potential sales opportunities.
- Support the preparation of sales proposals and quotations.
- Handle sales communications and client follow-ups.
- Coordinate and facilitate sales training sessions.
- Manage and resolve customer complaints and issues.
- Ensure compliance with sales policies and procedures.
- Generate insights from sales metrics and KPIs.
- Contribute to the improvement of sales processes.
- Schedule and coordinate sales team meetings and calls.
- Support the implementation of new sales tools.
- Assist in event planning for trade shows and conferences.

The ideal candidate for the Sales Support Analyst role is a highly analytical and detail-oriented professional with a Bachelor's degree in Business Administration, Marketing, or a related field, and proven experience in a similar sales support or analyst position. They possess exceptional proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word, and have hands-on experience with CRM systems such as Salesforce. Demonstrating strong analytical skills, this individual can effectively interpret and present data to support strategic decision-making. They are organized, capable of multitasking, and exhibit a keen attention to detail, ensuring high levels of accuracy in their work. Excellent communication and interpersonal skills enable them to collaborate seamlessly within a team environment and handle sales communications confidently. The ideal candidate is proactive, adept at prioritizing tasks, and managing time efficiently, thriving in fast-paced and dynamic settings. They have a solid understanding of sales processes, market research techniques, and are experienced in preparing sales presentations and proposals. Additionally, they are known for their problem-solving abilities, reliability, and discretion in managing confidential information. Adaptable and quick to learn new tools and technologies, they have a positive attitude, strong work ethic, and a customer-focused mindset, making them a valuable asset to the sales team.

- Analyze sales data and identify trends to support sales strategies.
- Prepare and maintain sales reports, dashboards, and presentations for management.
- Coordinate sales activities and provide administrative support to the sales team.
- Respond to sales inquiries and process orders in a timely and accurate manner.
- Assist in the development of sales plans and forecasts.
- Monitor and track sales performance against targets and objectives.
- Maintain and update customer databases and CRM systems.
- Collaborate with marketing and product teams to support promotional activities.
- Provide analytical support for pricing, promotions, and contract negotiations.
- Conduct market research to identify potential sales opportunities and competitive landscape.
- Support the preparation of sales proposals and quotations.
- Handle sales-related communications and follow up on client requests.
- Coordinate and facilitate sales training sessions.
- Assist in managing and resolving customer complaints and issues.
- Monitor and ensure compliance with sales policies and procedures.
- Generate actionable insights from sales metrics and KPIs.
- Contribute to the improvement of sales processes and systems.
- Schedule and coordinate meetings and conference calls for the sales team.
- Support the implementation of new sales tools and technologies.
- Assist in event planning and logistics for industry trade shows and conferences.

- Analytical mindset
- Strong attention to detail
- Efficient problem-solving skills
- Proactive approach to tasks
- Ability to handle multiple responsibilities
- Excellent communication skills
- Strong interpersonal skills
- Collaborative team player
- Fast learner
- Adaptability to new tools and technologies
- Reliable and dependable
- High level of integrity
- Positive attitude
- Strong organizational skills
- Ability to prioritize and manage time effectively
- Self-motivated
- Creative thinker
- Customer-focused mindset
- Strong work ethic
- Ability to handle confidential information discreetly

- Competitive salary based on experience and qualifications
- Comprehensive health insurance (medical, dental, vision)
- Retirement savings plan with company match
- Paid time off (vacation, sick leave, personal days)
- Flexible work hours
- Remote work options available
- Professional development and training programs
- Opportunities for career growth and advancement
- Employee wellness programs
- Tuition reimbursement for further education
- Company-sponsored events and team-building activities
- Performance-based bonuses and incentives
- Travel opportunities for industry conferences and trade shows
- Employee referral program
- Recognition and reward programs
- Subsidized transportation or parking benefits
- Access to company on-site gym or fitness programs
- Employee assistance programs for mental health and wellness
- Equity or stock options for eligible employees