Senior Operations Coordinator

Vintti specializes in providing US companies with a financial edge through smart staffing solutions. We bridge the gap between American businesses and Latin American talent, offering access to a vast pool of skilled professionals at competitive rates. This approach enables our clients to scale their operations more efficiently, reduce hiring costs, and invest in growth opportunities without compromising on quality.

A Senior Operations Coordinator plays a critical role in ensuring the efficient and smooth running of organizational processes. This position involves overseeing various operational activities, coordinating between different departments, and ensuring compliance with company policies and procedures. By optimizing workflows and addressing operational challenges, the Senior Operations Coordinator helps improve productivity and achieve strategic goals. This role requires a keen eye for detail, excellent communication skills, and the ability to manage multiple tasks effectively while maintaining a high standard of work quality.

- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum 5 years of experience in operations coordination or management.
- Proven experience in supervising and leading a team.
- Strong proficiency in inventory management and supply chain processes.
- Excellent communication and interpersonal skills.
- Ability to develop and implement standard operating procedures (SOPs).
- Proficient in data analysis and performance metric evaluation.
- Strong problem-solving and troubleshooting skills.
- Experience with budget management and financial tracking.
- Proficiency in using operations management software and tools.
- Strong organizational and time management skills.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of regulatory compliance and quality standards.
- Excellent customer service skills.
- Ability to collaborate effectively with cross-functional teams.
- Strong attention to detail and accuracy.
- Ability to work in a fast-paced and dynamic environment.
- Proactive and self-motivated with a positive attitude.

- Coordinate and oversee daily operational activities to ensure efficient workflow and productivity.
- Monitor and manage inventory levels, ensuring timely replenishment and accuracy.
- Communicate with vendors and suppliers to secure timely deliveries and resolve any supply chain issues.
- Supervise and support the operations team, providing guidance, training, and performance feedback.
- Develop and implement standard operating procedures (SOPs) to optimize process efficiency and compliance.
- Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
- Handle customer inquiries and complaints, ensuring prompt resolution and maintaining high customer satisfaction.
- Prepare and present detailed operational reports to senior management, highlighting key performance indicators (KPIs) and strategic recommendations.
- Collaborate with cross-functional teams to plan and execute special projects and initiatives.
- Ensure compliance with all regulatory requirements and company policies, updating procedures as necessary.
- Conduct regular audits to verify adherence to quality standards and operational guidelines.
- Manage budgets, track expenses, and identify cost-saving opportunities within the operations department.
- Schedule and coordinate team meetings, training sessions, and other relevant activities.
- Utilize software tools and systems to track, manage, and report on various operational aspects.
- Troubleshoot and resolve any operational issues or disruptions quickly to minimize impact on productivity.
- Foster a positive and collaborative work environment, promoting teamwork and open communication across departments.

The ideal candidate for the Senior Operations Coordinator role will possess a Bachelor's degree in Business Administration, Operations Management, or a related field, coupled with a minimum of 5 years of experience in operations coordination or management. Demonstrating proven expertise in supervising and leading teams, the candidate will exhibit strong proficiency in inventory management and supply chain processes with an ability to communicate effectively and build robust relationships with vendors and suppliers. Their skill set includes a high level of analytical thinking and detail orientation, enabling them to develop and implement efficient standard operating procedures (SOPs) and analyze operational data to drive continuous improvement. Strong problem-solving abilities and experience with budget management and financial tracking are crucial, paired with proficient use of operations management software and tools. The ideal candidate will excel in organizational and time management skills, managing multiple priorities effectively while maintaining regulatory compliance and quality standards. Exhibiting outstanding customer service skills, they will thrive in a fast-paced, dynamic environment, showing adaptability, flexibility, and a proactive, self-motivated attitude. Their exceptional leadership qualities, combined with excellent interpersonal and communication skills, will foster a positive and collaborative work environment, promoting teamwork across departments. Moreover, the candidate will demonstrate integrity, reliability, and a customer-focused mindset, remaining calm under pressure and excelling in decision-making to drive results and achieve organizational goals.

- Coordinate and oversee daily operational activities to ensure efficient workflow and productivity.
- Monitor and manage inventory levels, ensuring timely replenishment and accuracy.
- Communicate with vendors and suppliers to secure timely deliveries and resolve any supply chain issues.
- Supervise and support the operations team, providing guidance, training, and performance feedback.
- Develop and implement standard operating procedures (SOPs) to optimize process efficiency and compliance.
- Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
- Handle customer inquiries and complaints, ensuring prompt resolution and maintaining high customer satisfaction.
- Prepare and present detailed operational reports to senior management, highlighting key performance indicators (KPIs) and strategic recommendations.
- Collaborate with cross-functional teams to plan and execute special projects and initiatives.
- Ensure compliance with all regulatory requirements and company policies, updating procedures as necessary.
- Conduct regular audits to verify adherence to quality standards and operational guidelines.
- Manage budgets, track expenses, and identify cost-saving opportunities within the operations department.
- Schedule and coordinate team meetings, training sessions, and other relevant activities.
- Utilize software tools and systems to track, manage, and report on various operational aspects.
- Troubleshoot and resolve any operational issues or disruptions quickly to minimize impact on productivity.
- Foster a positive and collaborative work environment, promoting teamwork and open communication across departments.

- Highly analytical and detail-oriented
- Strong leadership and team management skills
- Excellent problem-solving abilities
- Adaptable and flexible in a dynamic environment
- Proactive and self-driven
- Outstanding communication and interpersonal skills
- Strong organizational and multitasking capabilities
- High level of integrity and reliability
- Customer-focused mindset
- Efficient time management skills
- Collaborative team player
- Innovative and process improvement-oriented
- Ability to handle stress and remain calm under pressure
- Results-oriented and goal-driven
- Strong decision-making skills
- Knowledgeable and proficient in relevant software tools and systems

- Competitive salary range (to be discussed during the interview process)
- Comprehensive health benefits package (medical, dental, vision)
- Retirement savings plan with employer matching
- Paid time off (vacation, sick leave, holidays)
- Remote work flexibility and hybrid office options
- Professional development and training programs
- Opportunities for career advancement and growth within the company
- Employee wellness programs (mental health support, fitness incentives)
- Company-sponsored events and team-building activities
- Performance-based bonuses and incentives
- Tuition reimbursement for continued education
- Company discounts and partner perks
- Flexible work hours to support work-life balance
- Access to cutting-edge technology and tools
- Inclusive and supportive company culture
- Recognition and rewards program for outstanding performance