Operations

Shipping Coordinator

Looking to hire your next Shipping Coordinator? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a staffing agency with a unique mission: to create win-win scenarios for both US businesses and Latin American professionals. We address the challenges faced by SMBs, startups, and firms in finding the right talent, as well as the aspirations of skilled Latin American workers seeking international opportunities. By bridging this gap, Vintti enables US companies to access a wealth of untapped talent, while providing Latin American professionals with pathways to expand their careers on a global scale. Our approach cultivates a symbiotic ecosystem that benefits all parties involved.

Description

A Shipping Coordinator is responsible for managing and overseeing the shipment of goods, ensuring timely and accurate delivery. This role involves coordinating with carriers, freight forwarders, and warehouse staff to arrange pickup and delivery schedules. The Shipping Coordinator also prepares shipping documents, tracks shipments, and resolves any issues that may arise during transit. Attention to detail and excellent organizational skills are crucial, as the role requires maintaining records of shipments, managing inventory levels, and ensuring compliance with shipping regulations and company policies. This position plays a vital part in keeping the supply chain moving smoothly and efficiently.

Requirements

- High school diploma or equivalent; Bachelor’s degree in logistics, supply chain management, or a related field is preferred
- Proven experience in a shipping coordinator, logistics, or supply chain role
- Strong knowledge of shipping regulations, import/export laws, and compliance standards
- Proficiency with shipping software and systems, such as WMS (Warehouse Management System) and TMS (Transportation Management System)
- Excellent organizational skills and attention to detail
- Strong communication skills, both written and verbal
- Ability to negotiate shipping rates and terms with carriers
- Proficiency in Microsoft Office, especially Excel and Word
- Proven problem-solving skills and ability to handle high-pressure situations
- Ability to work collaboratively with a team and independently
- Familiarity with inventory management and tracking
- Strong multitasking skills and ability to prioritize tasks effectively
- Experience with reverse logistics processes is a plus
- Physical capability to handle packages and assist with packing and labeling as needed
- Strong commitment to meeting deadlines and ensuring timely delivery of shipments

Responsabilities

- Coordinate and oversee daily shipping and logistics operations
- Prepare and process shipping documents, including bills of lading and invoices
- Manage tracking and timely delivery of outgoing shipments
- Communicate with carriers to arrange transportation and negotiate shipping rates
- Ensure compliance with shipping regulations and import/export laws
- Maintain accurate records of shipments and inventory levels
- Collaborate with warehouse staff to pack and label items for shipment
- Schedule pick-ups and drop-offs with third-party logistics providers
- Analyze shipping processes and suggest efficiency improvements
- Address and resolve issues or discrepancies related to shipping activities
- Provide regular updates to management on shipment status and logistics operations
- Coordinate with customer service to respond to shipping inquiries and support customer satisfaction
- Monitor and manage return of goods and handle reverse logistics processes
- Utilize shipping software and systems to optimize and track logistics operations
- Perform routine maintenance and updates to shipping databases and systems

Ideal Candidate

The ideal candidate for the Shipping Coordinator role is a highly detail-oriented and organized professional with proven experience in logistics, shipping, or supply chain management. They possess a strong understanding of shipping regulations, import/export laws, and compliance standards, along with proficiency in using advanced shipping software such as WMS and TMS. Their excellent communication skills, both written and verbal, enable them to effectively negotiate shipping rates and terms with carriers and coordinate seamlessly with internal teams and external partners. Alongside their strong problem-solving skills and capability to manage high-pressure situations, the candidate must exhibit effective time-management and multitasking abilities to ensure the timely and accurate processing of shipments. They value collaboration but are equally adept at working independently, demonstrating a high commitment to meeting deadlines and ensuring customer satisfaction. Versatility is key, as they should be willing to handle both administrative tasks and physical activities such as packing and labeling when needed. Their proficiency in Microsoft Office, especially Excel and Word, supports their accurate record-keeping and process improvement initiatives to enhance efficiency and cost-effectiveness. Additionally, the ideal candidate showcases a solid understanding of inventory management and tracking systems, coupled with a proactive approach to identifying and implementing logistical improvements. Their physical capability to handle packages and experience with reverse logistics processes further underscore their comprehensive qualifications for excelling in this dynamic role.

On a typical day, you will...

- Coordinate and oversee the daily operations related to shipping and logistics
- Prepare and process shipping documents, including bills of lading and invoices
- Manage the tracking and timely delivery of outgoing shipments
- Communicate with carriers to arrange transportation and negotiate shipping rates
- Ensure compliance with shipping regulations and import/export laws
- Maintain accurate records of shipments and inventory levels
- Collaborate with warehouse staff to pack and label items appropriately for shipment
- Schedule pick-ups and drop-offs with third-party logistics providers
- Analyze shipping processes and suggest improvements for efficiency and cost-effectiveness
- Address and resolve any issues or discrepancies related to shipping activities
- Provide regular updates to management on shipment status and logistics operations
- Coordinate with customer service to respond to shipping inquiries and support customer satisfaction
- Monitor and manage the return of goods and handle reverse logistics processes when necessary
- Utilize shipping software and systems to optimize and track logistics operations
- Perform routine maintenance and updates to shipping databases and systems

What we are looking for

- Detail-oriented with strong organizational skills
- Effective communicator with excellent written and verbal skills
- Proven ability to negotiate and manage carrier relationships
- Proficiency in using logistics and shipping software
- Strong problem-solving skills and ability to manage high-pressure situations
- Effective time-management and multitasking ability
- Strong collaborative skills and ability to work with a team and independently
- Commitment to meeting deadlines and ensuring accurate and timely shipments
- Adaptability and willingness to handle both administrative and physical tasks
- Knowledgeable in shipping regulations and compliance standards
- Proficient with Microsoft Office, especially Excel and Word
- High level of accuracy and attention to detail in record-keeping
- Customer-focused with strong commitment to achieving customer satisfaction
- Ability to identify and implement process improvements for efficiency and cost-effectiveness
- Strong understanding of inventory management and tracking systems

What you can expect (benefits)

- Competitive salary range of $45,000 - $60,000 per year
- Comprehensive health, dental, and vision insurance plans
- 401(k) retirement plan with company matching
- Paid time off (PTO) and holiday pay
- Flexible work hours and potential for remote work options
- Opportunities for career advancement and professional development
- Employee wellness programs and gym memberships
- Tuition reimbursement for continued education
- Access to company-sponsored training and certification programs
- Performance-based bonuses and incentives
- Access to employee assistance programs (EAP)
- Discount programs for various products and services
- Supportive and inclusive work environment
- Employee recognition and reward programs
- Company-sponsored social events and team-building activities

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