Virtual Email Manager

At Vintti, we're redefining the economics of staffing for US businesses. Our agency connects SMBs, startups, and firms with top Latin American talent, offering a dual benefit of high-quality work and cost savings. By tapping into this rich talent pool, our clients can optimize their budgets, increase productivity, and gain a competitive advantage in their respective markets.

A Virtual Email Manager is a specialized professional responsible for managing and optimizing a company's email communications. This role involves crafting, scheduling, and monitoring email campaigns, ensuring that messages reach the intended audience effectively and resonate with recipients. By utilizing advanced email marketing tools and analytics, the Virtual Email Manager helps enhance engagement rates, drive conversions, and maintain consistent brand messaging. Attention to detail, creativity, and a strong understanding of email marketing strategies are essential to succeed in this role, making it a vital component of an organization’s digital marketing efforts.

- Proven experience in email management or a similar role.
- Strong written communication skills with attention to detail.
- Proficiency in using email clients such as Microsoft Outlook, Gmail, and others.
- Familiarity with email marketing platforms like MailChimp, Constant Contact, or similar tools.
- Ability to prioritize and manage multiple tasks simultaneously.
- Excellent organizational and time-management skills.
- Experience with customer service or support roles via email.
- Knowledge of email etiquette, security, and privacy best practices.
- Proficient in using email management tools and software for enhanced productivity.
- Ability to create and utilize email templates for consistent communication.
- Strong problem-solving skills to address and resolve customer inquiries.
- Experience in scheduling and coordinating appointments via email.
- Adept at filtering and categorizing emails for efficient management.
- Ability to track correspondence and maintain detailed records for future reference.
- Experience in implementing and monitoring email marketing campaigns.
- Capability to compile and send regular newsletters or announcements.
- Strong analytical skills for generating and interpreting email activity reports.
- Familiarity with conducting regular audits of the email system.
- Ability to update and maintain accurate email contact lists.
- Proficient in creating and maintaining auto-response emails and templates for common inquiries.

- Monitor and manage email inboxes.
- Ensure timely responses to incoming messages.
- Organize and prioritize emails based on urgency and importance.
- Draft and send professional email communications.
- Schedule and confirm appointments or meetings via email.
- Filter out spam and unsubscribe from unwanted email lists.
- Coordinate with team members for forwarding relevant emails.
- Ensure proper follow-up on forwarded emails.
- Archive old emails and maintain an organized filing system.
- Track correspondences for follow-up and future reference.
- Compile and send out email newsletters or announcements.
- Implement and monitor email marketing campaigns.
- Create email templates and track responses.
- Address customer inquiries and resolve issues through email.
- Update and maintain email contact lists with accurate information.
- Utilize email management tools to enhance productivity.
- Conduct regular audits of the email system to identify issues.
- Generate reports on email activity, open rates, and response times.
- Stay updated on email etiquette, security, and privacy best practices.
- Create and maintain auto-response emails and templates for common inquiries.

The ideal candidate for the role of Virtual Email Manager is a highly organized, detail-oriented professional with proven experience in email management or a similar role. They possess exceptional written communication skills, ensuring accuracy and professionalism in all correspondences. Proficiency in using email clients such as Microsoft Outlook and Gmail, along with familiarity with email marketing platforms like MailChimp and Constant Contact, is essential. This candidate excels at multitasking, handling multiple email accounts simultaneously, and prioritizing tasks based on urgency and importance. They demonstrate excellent customer service skills and a proactive, self-motivated approach to problem-solving. Strong organizational and time-management abilities enable them to schedule and coordinate appointments efficiently, filter and categorize emails, and maintain detailed correspondence records. Technologically savvy, they quickly adapt to new tools and software, enhancing productivity through the proficient use of email management tools. The ideal candidate also exhibits a reliable work ethic, a high level of discretion, and a commitment to maintaining confidentiality. With a positive and professional demeanor, they thrive in a fast-paced environment and stay updated on industry best practices, ensuring the company’s email management practices are top-notch. Their creative ability to draft compelling email content, coupled with an analytical mindset for interpreting email activity reports, sets them apart as a valuable asset to the team.

- Monitor and manage email inboxes, ensuring timely responses to incoming messages.
- Organize emails by categorizing and prioritizing based on urgency and importance.
- Draft and send professional email communications on behalf of the organization or individuals.
- Schedule and confirm appointments or meetings via email.
- Filter spam and unsubscribe from unwanted email lists to maintain a clean inbox.
- Coordinate with team members to forward relevant emails and ensure proper follow-up.
- Archive old emails and maintain an organized email filing system.
- Track email correspondences for follow-up and future reference.
- Compile and send out regular email newsletters or announcements as needed.
- Implement and monitor email marketing campaigns, including creating templates and tracking responses.
- Address customer inquiries and resolve issues through email support.
- Update and maintain email contact lists, ensuring current and accurate information.
- Utilize email management tools and software to enhance productivity and efficiency.
- Conduct regular audits of the email system to identify and resolve any issues.
- Generate and analyze reports on email activity, open rates, and response times.
- Stay updated on best practices for email etiquette, security, and privacy.
- Create and maintain auto-response emails and templates for common inquiries.

- Detail-oriented and meticulous
- Highly organized and able to manage time effectively
- Strong written and verbal communication skills
- Proactive and self-motivated
- Tech-savvy with the ability to quickly learn new tools and software
- Ability to work independently with minimal supervision
- Strong problem-solving skills
- Excellent customer service skills
- Adaptable and flexible to changing priorities
- Skilled in multitasking and handling multiple email accounts simultaneously
- Reliable and dependable with a strong work ethic
- Creative and capable of drafting compelling email content
- Analytical mindset with the ability to interpret data and reports
- Team player with good coordination capabilities
- High level of discretion and respect for confidentiality
- Ability to maintain a positive and professional demeanor
- Quick response time and ability to work in a fast-paced environment
- Commendable ability to prioritize tasks based on urgency and importance
- Commitment to staying updated on industry best practices

- Competitive salary range based on experience
- Health, dental, and vision insurance
- Paid time off, including vacation days, sick leave, and holidays
- Flexible working hours and remote work options
- Opportunities for professional development and career advancement
- Retirement savings plan with company matching
- Access to company-sponsored wellness programs and resources
- Employee assistance program (EAP) for personal and work-related support
- Professional growth through training and certification courses
- Performance-based bonuses and incentives
- Company-provided equipment and software for remote work
- Regular team-building and networking events
- Internet and phone reimbursement for remote work
- Access to online learning platforms for continuous education
- Parental leave benefits
- Travel opportunities for industry conferences and seminars
- Recognition and rewards programs for outstanding performance
- Opportunities to contribute to company newsletters and internal communications
- Collaborative and supportive team environment
- Mentorship programs to enhance skills and career growth