Virtual Assistant

Virtual Inbound Sales

Looking to hire your next Virtual Inbound Sales? Here’s a full job description template to use as a guide.

About Vintti

At Vintti, we understand the importance of real-time collaboration in today's fast-paced business environment. Our staffing solutions focus on connecting US companies with Latin American talent operating in compatible time zones. This strategic approach ensures that businesses can engage with their team members during regular office hours, facilitating immediate communication, swift problem-solving, and seamless project coordination.

Description

The role of Virtual Inbound Sales involves engaging with potential customers through digital channels to drive revenue growth. Professionals in this position are responsible for managing incoming inquiries, building customer relationships, and converting leads into sales, all while working remotely. They utilize advanced communication tools and customer relationship management (CRM) software to track interactions and ensure a high level of customer satisfaction. By understanding customer needs and effectively presenting product or service benefits, Virtual Inbound Sales representatives play a critical role in the company's success and market expansion.

Requirements

- Proven experience in sales, preferably in a virtual or remote environment.
- Strong communication skills, both verbal and written.
- Proficiency in using CRM software and sales tools.
- Ability to understand and assess client needs and provide appropriate solutions.
- Excellent presentation and demonstration skills.
- Strong relationship-building skills.
- Ability to work independently and manage time effectively.
- Proficient computer skills and familiarity with virtual communication tools (e.g., Zoom, Microsoft Teams).
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Strong problem-solving and negotiation skills.
- High degree of self-motivation and drive.
- Ability to handle multiple tasks and prioritize effectively.
- Customer-focused with a professional demeanor.
- Willingness to participate in ongoing sales training and development.
- Bachelor’s degree in Business, Marketing, or a related field preferred.
- Availability to work flexible hours, including weekends and evenings, if needed.

Responsabilities

- Respond to inbound sales inquiries via phone, email, and chat.
- Qualify leads by assessing potential clients' needs and interests.
- Provide detailed information about products and services to prospects.
- Conduct virtual sales presentations and product demonstrations.
- Build and maintain relationships with prospective customers.
- Follow up with leads through calls and emails to nurture sales opportunities.
- Convert qualified leads into sales by closing deals.
- Update and manage customer information in the CRM system.
- Collaborate with the marketing team to provide feedback on lead quality.
- Track and report daily sales activities and performance metrics.
- Address customer questions and concerns promptly and professionally.
- Stay current with industry trends and product knowledge.
- Offer customized solutions based on client needs and feedback.
- Meet or exceed daily, weekly, and monthly sales targets.
- Participate in regular sales training and development sessions.

Ideal Candidate

The ideal candidate for the Virtual Inbound Sales role is a highly motivated and driven individual with a proven track record in sales, preferably within a remote or virtual environment. This candidate possesses exceptional communication skills, both verbal and written, enabling them to connect with potential clients and effectively convey the value of products and services. Proficient in CRM software and various sales tools, they have demonstrated the ability to understand and assess client needs, offering tailored solutions through compelling virtual presentations and demonstrations. They excel at building and maintaining strong relationships with prospective customers and exhibit strong organizational and time management skills to handle multiple tasks efficiently. A proactive self-starter with a customer-centric mindset, the ideal candidate displays a high level of empathy and understanding, coupled with resilience and the capacity to handle rejection. They possess strong problem-solving and negotiation skills, are goal-oriented with a consistent history of meeting or exceeding sales targets, and maintain a professional demeanor at all times. Familiarity with virtual communication tools and the willingness to work flexible hours, including weekends and evenings, further distinguish this individual. Additionally, they exhibit a high degree of integrity, a positive and enthusiastic attitude, and a collaborative spirit, making them not only a strong independent worker but also an excellent team player, ready to thrive in a fast-paced environment.

On a typical day, you will...

- Respond to inbound sales inquiries via phone, email, and chat.
- Qualify leads by assessing potential clients' needs and interests.
- Provide detailed information about products and services to prospects.
- Conduct virtual sales presentations and product demonstrations.
- Build and maintain relationships with prospective customers.
- Follow up with leads through calls and emails to nurture sales opportunities.
- Convert qualified leads into sales by closing deals.
- Update and manage customer information in the CRM system.
- Collaborate with the marketing team to provide feedback on lead quality.
- Track and report daily sales activities and performance metrics.
- Address customer questions and concerns promptly and professionally.
- Stay current with industry trends and product knowledge.
- Offer customized solutions based on client needs and feedback.
- Meet or exceed daily, weekly, and monthly sales targets.
- Participate in regular sales training and development sessions.

What we are looking for

- Customer-centric mindset
- High level of empathy and understanding
- Strong work ethic and dedication
- Proactive and self-starter attitude
- Analytical thinking
- Adaptability and flexibility
- Resilient and able to handle rejection
- Team player with collaborative spirit
- Excellent listening skills
- High level of integrity and professionalism
- Creative problem-solver
- Detail-oriented
- Strong organizational skills
- Positive and enthusiastic attitude
- Ability to thrive in a fast-paced environment

What you can expect (benefits)

- Competitive salary ranging from $50,000 to $70,000 annually based on experience
- Performance-based bonuses and commissions
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with employer match
- Paid time off (PTO) and holidays
- Flexible working hours with the possibility of remote work
- Employee wellness programs
- Professional development and continuous learning opportunities
- Access to online training modules and sales certification programs
- Opportunities for career advancement within the company
- Work-from-home stipend or office equipment allowance
- Internet and phone bill reimbursement
- Regular team-building activities and virtual events
- Employee assistance program (EAP)
- Subsidized virtual gym memberships or fitness classes
- Discounts on company products and services
- Inclusive and diverse work environment
- Parental leave and family care benefits

Vintti logo

Do you want to find amazing talent?

See how we can help you find a perfect match in only 20 days.

Virtual Inbound Sales FAQs

Here are some common questions about our staffing services for startups across various industries.

More Job Descriptions

Browse all roles

Start Hiring Remote

Find the talent you need to grow your business

You can secure high-quality South American talent in just 20 days and for around $9,000 USD per year.

Start Hiring For Free