Virtual Survey Coordinator

Vintti is a dynamic staffing agency bridging the gap between Latin American talent and US-based businesses. We specialize in connecting skilled professionals from Latin America with small and medium-sized businesses, startups, and firms across the United States. Our mission is to provide top-tier staffing solutions that enable US companies to access a diverse pool of talented individuals while offering exciting career opportunities to Latin American professionals. By leveraging our extensive network and deep understanding of both markets, Vintti facilitates mutually beneficial partnerships that drive growth and innovation for our clients and candidates alike.

A Virtual Survey Coordinator is responsible for managing and executing digital survey projects with precision and efficiency. This role involves designing, distributing, and analyzing surveys to collect valuable data and insights for various business needs. The coordinator ensures that surveys are user-friendly and reach the targeted audience effectively, while also managing response rates and data quality. Additionally, they collaborate with cross-functional teams to interpret the survey results, provide actionable recommendations, and contribute to informed decision-making processes within the organization. The Virtual Survey Coordinator plays a crucial role in supporting data-driven strategies and enhancing overall business operations.

- Bachelor’s degree in business, communications, data analysis, or a related field.
- Proven experience in coordinating virtual surveys or similar roles.
- Proficiency in survey software and digital tools (e.g., SurveyMonkey, Qualtrics, Google Forms).
- Strong analytical skills for interpreting survey data.
- Excellent organizational and time-management abilities.
- Exceptional communication skills, both written and verbal.
- Ability to troubleshoot technical issues with survey platforms.
- Attention to detail and commitment to data accuracy.
- Experience with data analysis tools and software (e.g., Excel, SPSS, Tableau).
- Strong problem-solving skills and resourcefulness.
- Ability to work independently and collaboratively in a team environment.
- Experience in client-facing roles or customer service.
- Ability to manage multiple projects and deadlines simultaneously.
- Familiarity with current industry trends and best practices in virtual surveys.
- Technical aptitude to quickly learn new survey tools and technologies.
- Flexibility to adapt to evolving project requirements and priorities.
- Strong interpersonal skills and the ability to handle client inquiries professionally.
- Previous experience in developing and testing survey templates is a plus.
- Ability to provide training and support to clients and team members.

- Schedule and coordinate virtual survey appointments with clients and field teams.
- Conduct client consultations to understand their survey requirements and the project scope.
- Create and distribute digital surveys using specialized software.
- Monitor survey progress and ensure timely completion and submission.
- Provide clients with regular updates and gather their feedback.
- Analyze survey data to identify trends and insights.
- Generate detailed reports and summaries from survey results.
- Collaborate with internal teams to improve survey processes and methodologies.
- Troubleshoot and resolve technical issues related to survey platforms.
- Manage and organize digital survey records and documentation.
- Implement quality control measures to maintain data integrity.
- Assist with developing and testing new survey templates and questions.
- Train and support clients and team members on survey tool usage.
- Stay informed about industry best practices and emerging survey technologies.
- Participate in team meetings to discuss project status and improvement opportunities.
- Address client inquiries and concerns in a professional manner.

The ideal candidate for the Virtual Survey Coordinator role possesses a bachelor's degree in business, communications, data analysis, or a related field, coupled with proven experience in coordinating virtual surveys or similar roles. They are highly proficient with survey software and digital tools such as SurveyMonkey, Qualtrics, and Google Forms, and excel in using data analysis tools like Excel, SPSS, or Tableau. This candidate showcases exceptional analytical skills, enabling them to interpret complex survey data and generate insightful reports. They are detail-oriented and meticulous, ensuring data accuracy and integrity through robust quality control measures. With excellent organizational and time-management abilities, they adeptly handle multiple projects concurrently while maintaining a proactive problem-solving mindset. Their strong written and verbal communication skills allow them to engage effectively with clients, providing regular updates, gathering feedback, and addressing inquiries professionally. Experience in client-facing roles highlights their capability in customer service, and their technical aptitude ensures swift troubleshooting and quick adaptation to new survey tools and technologies. They are not only resourceful and innovative but also exhibit a collaborative spirit, working seamlessly with internal teams to refine survey processes and methodologies. Additionally, their patient and supportive nature makes them effective trainers who can provide valuable assistance to clients and team members. This candidate is highly adaptable, staying informed about industry trends and best practices, and demonstrates a strong commitment to delivering high-quality work while meeting deadlines consistently.

- Coordinate and schedule virtual survey appointments with clients and field teams.
- Conduct initial client consultations to understand survey requirements and project scope.
- Utilize survey software and tools to create and distribute digital surveys.
- Monitor and track survey progress, ensuring timely completion and submission.
- Communicate regularly with clients to provide updates and gather feedback.
- Analyze survey data to identify trends, insights, and areas for improvement.
- Generate detailed reports and summaries based on survey results.
- Collaborate with internal teams to refine and enhance survey processes and methodologies.
- Troubleshoot technical issues related to survey platforms and provide support as needed.
- Manage and organize digital survey records and documentation.
- Implement quality control measures to ensure data accuracy and integrity.
- Assist in the development and testing of new survey templates and questions.
- Provide training and support to clients and team members on using survey tools effectively.
- Stay updated on industry best practices and emerging technologies related to virtual surveys.
- Participate in team meetings to discuss project status, challenges, and opportunities for improvement.
- Handle client inquiries and concerns promptly and professionally.

- Detail-oriented and meticulous in managing survey and data accuracy.
- Proactive problem-solver with strong analytical thinking.
- Efficient multi-tasker capable of managing multiple projects concurrently.
- Excellent communicator with strong interpersonal skills.
- Adaptable and flexible in adjusting to evolving project needs.
- Highly organized with exceptional time-management skills.
- Technically adept and quick to learn new digital tools.
- Client-focused with a professional and courteous demeanor.
- Collaborative team player with a willingness to share insights and knowledge.
- Innovative thinker open to implementing new ideas and methodologies.
- Resourceful in troubleshooting and resolving technical issues.
- Strong commitment to delivering high-quality work and meeting deadlines.
- Patient and effective trainer capable of supporting clients and team members.
- Enthusiastically stays updated on industry trends and best practices.
- Confident in independently handling responsibilities and taking initiative.

- Competitive salary range: $50,000 - $70,000 annually
- Comprehensive health benefits, including medical, dental, and vision insurance
- Flexible remote work arrangement
- Paid time off (PTO) and company holidays
- 401(k) retirement plan with company match
- Professional development and training opportunities
- Career advancement opportunities within the company
- Access to industry conferences and workshops
- Employee wellness programs
- Technology stipend for home office setup
- Monthly internet allowance
- Performance-based bonuses and incentives
- Disability and life insurance
- Employee assistance programs (EAP)
- Inclusive and supportive company culture
- Opportunities for cross-functional team collaboration
- Regular team-building activities and events
- Parental leave policy
- Access to online learning platforms and resources