Operations

Warehouse Supervisor

Looking to hire your next Warehouse Supervisor? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a strategic staffing agency that enhances the competitiveness of US businesses. By connecting SMBs, startups, and firms with highly skilled Latin American professionals, we offer a cost-effective solution to talent acquisition. Our model allows companies to access top-tier expertise at rates that significantly reduce overhead costs, enabling businesses to allocate resources more efficiently and boost their bottom line.

Description

A Warehouse Supervisor is responsible for overseeing and coordinating daily warehouse activities, including receiving and processing shipments, managing inventory, and ensuring efficient organization of storage areas. This role involves supervising a team of warehouse workers, ensuring compliance with safety regulations, and implementing strategies to improve productivity and operational efficiency. Strong leadership skills, attention to detail, and the ability to solve problems quickly are essential for a Warehouse Supervisor to maintain a smooth and efficient warehouse environment.

Requirements

- High school diploma or equivalent; relevant certifications (e.g., Certified Warehouse Logistics Professional) preferred
- Minimum of 3-5 years of experience in warehouse operations, including supervisory roles
- Strong understanding of warehouse management procedures and best practices
- Proficiency with warehouse management systems (WMS) and software
- Solid knowledge of inventory control and cycle counting processes
- Ability to lead, train, and motivate a team of warehouse staff
- Strong problem-solving and decision-making capabilities
- Excellent organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Effective communication and interpersonal skills
- Knowledge of safety regulations and procedures
- Physically capable of performing job duties, including lifting, carrying, and standing for long periods
- Detail-oriented with analytical skills for inventory and process management
- Flexibility to work various shifts, including weekends and holidays when necessary
- Experience with logistics coordination and supply chain management
- Basic knowledge of budgeting and expense management
- Commitment to continuous improvement and learning new skills
- Valid forklift certification and experience operating warehouse equipment preferred
- Ability to collaborate effectively with other departments and external partners

Responsabilities

- Oversee and coordinate daily warehouse activities
- Supervise and lead a team of warehouse workers
- Provide training, guidance, and performance evaluations
- Ensure timely and accurate processing of orders
- Manage picking and packing operations
- Maintain inventory accuracy through regular cycle counts
- Reconcile inventory with management systems
- Monitor and enforce safety standards and protocols
- Perform regular inspections of warehouse equipment and facilities
- Coordinate maintenance or repairs of equipment and facilities
- Optimize warehouse layout and product placement
- Collaborate with logistics and procurement teams
- Streamline inbound and outbound logistics
- Prepare and maintain records of shipments and inventory logs
- Address and resolve inventory or shipment discrepancies
- Implement and improve operational processes and systems
- Coordinate with quality control on goods standards
- Oversee loading and unloading of delivery vehicles
- Ensure proper handling and storage of products
- Utilize warehouse management software for inventory tracking
- Handle administrative tasks such as scheduling and staff attendance
- Conduct regular team meetings
- Ensure compliance with company policies and safety regulations
- Assist in developing budget plans and managing warehouse expenses
- Facilitate communication between warehouse staff and other departments
- Lead by example through demonstrating a strong work ethic
- Commitment to excellent customer service and operational efficiency

Ideal Candidate

The ideal candidate for the Warehouse Supervisor role is a highly experienced professional with a minimum of 3-5 years in warehouse operations, demonstrating a comprehensive understanding of warehouse management procedures and best practices. They possess strong leadership capabilities, effectively managing and motivating a diverse team while providing training and conducting performance evaluations. With proficiency in warehouse management systems (WMS) and inventory control processes, they ensure accuracy and efficiency in order processing, picking, and packing operations. The candidate is an excellent problem solver with solid decision-making skills, maintaining a high level of attention to detail and organizational prowess in a fast-paced environment. Their effective communication and interpersonal skills facilitate smooth collaboration with logistics, procurement teams, and other departments. They uphold rigorous safety standards, perform regular equipment and facility inspections, and coordinate necessary maintenance. The ideal candidate is adaptable, flexible, and physically fit, capable of performing job duties, including lifting and standing for extended periods. They have a customer-focused mindset and a strong work ethic, consistently demonstrating reliability and a commitment to continuous improvement and process optimization. Additionally, they are proficient in handling administrative tasks, budgeting, expense management, and logistics coordination, ensuring seamless warehouse operations. An ideal candidate also possesses relevant certifications such as a forklift certification, and embodies a proactive approach to identifying and resolving issues, driving team success, and enhancing overall operational efficiency.

On a typical day, you will...

- Oversee and coordinate daily warehouse activities, including receiving, storing, inventorying, and dispatching goods.
- Supervise and lead a team of warehouse workers, providing training, guidance, and performance evaluations.
- Ensure the accurate and timely processing of orders, managing picking and packing operations.
- Maintain inventory accuracy through regular cycle counts and reconciliation with inventory management systems.
- Monitor and enforce safety standards and protocols to ensure a safe working environment for all staff.
- Perform regular inspections of warehouse equipment and facilities, coordinating maintenance or repairs as necessary.
- Manage and optimize warehouse layout and product placement for efficient space utilization.
- Collaborate with logistics and procurement teams to streamline inbound and outbound logistics.
- Prepare and maintain comprehensive records, including shipment and inventory logs.
- Address and resolve any issues or discrepancies related to inventory or shipments.
- Implement and improve operational processes and systems to enhance productivity and accuracy.
- Coordinate with quality control to ensure incoming and outgoing goods meet company standards.
- Oversee the loading and unloading of delivery vehicles, ensuring proper handling and storage of products.
- Utilize warehouse management software to track inventory levels, shipments, and supplier communications.
- Handle administrative tasks such as scheduling, staff attendance, and payroll reports.
- Conduct regular team meetings to communicate goals, updates, and feedback.
- Ensure compliance with company policies, safety regulations, and industry standards.
- Assist in developing budget plans and managing warehouse expenses efficiently.
- Facilitate effective communication between warehouse staff and other departments.
- Lead by example in demonstrating a strong work ethic and commitment to excellent customer service and operational efficiency.

What we are looking for

- Strong leadership capabilities
- Excellent communication skills
- Demonstrated problem-solving ability
- High level of attention to detail
- Strong decision-making skills
- Ability to stay organized in a fast-paced environment
- Team player with strong interpersonal skills
- Strong work ethic and reliability
- Adaptability and flexibility
- Commitment to safety and precision
- Proactive in identifying and resolving issues
- Strong motivation to continuously improve
- Ability to effectively train and mentor team members
- Customer-focused mindset
- High level of stamina and physical fitness
- Enthusiasm for process optimization
- Keen understanding of warehouse operations
- Capability to handle administrative tasks efficiently

What you can expect (benefits)

- Competitive salary range based on experience and qualifications
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with employer match
- Paid time off (PTO) including vacation, sick days, and holidays
- Flexible working hours and shift options
- Opportunities for overtime pay
- Career development and advancement opportunities
- Professional development and training programs
- Employee assistance programs (EAP) for personal and professional support
- Access to wellness programs and initiatives
- Life and disability insurance coverage
- Employee referral bonus program
- Tuition reimbursement for further education and certifications
- Discounted rates on company products and services
- Recognition and rewards programs for outstanding performance
- Safe and inclusive work environment
- Company-sponsored social events and team-building activities
- Access to on-site amenities (e.g., breakroom, fitness facilities)
- Transportation and parking subsidies
- Supportive management and collaborative work culture

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