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Running payroll and managing HR can be an overwhelming task for small and mid-size business owners. Keeping up with ever-changing regulations, tracking time and attendance, calculating taxes - it's a lot to handle in addition to your core business.
Using a tailored payroll and HR service like PrimePay can make these critical back office functions almost entirely hands-off. PrimePay specializes in automating payroll, compliance, reporting, and other tasks for companies with up to 2,000 employees.
In this PrimePay review, we'll cover the key features and services they offer, including:
- Accuracy and compliance guarantees
- Customization to fit your business
- HR database centralization and applicant tracking
- Rollout planning and integration assistance
We'll help you determine if PrimePay is the right fit for your organization's needs.
Introduction to PrimePay
Founded in 2009, PrimePay is a leading provider of payroll and human resources (HR) solutions tailored for small and mid-sized businesses. With over 10 years of experience, they offer customized services to streamline payroll, tax filing, reporting, and other administrative processes.
PrimePay aims to save clients time and money by automating tedious tasks. Their solutions integrate with over 300 accounting software to simplify data entry and provide insightful analytics. As a result, SMBs can optimize labor costs, minimize compliance risks, and focus on their core business goals.
Overview of PrimePay
PrimePay provides an all-in-one platform to efficiently handle payroll, taxes, reporting, and HR tasks. Their services help SMB owners reduce administrative workloads and make strategic decisions based on data-driven insights.
Specifically, PrimePay targets U.S.-based SMBs with 5-250 employees across most industries. Their customized platform and dedicated support differentiate them from more standardized payroll solutions.
History and Founding
PrimePay was founded in 2009 by Frank R. Macerato. With over 25 years of industry experience, Frank envisioned an integrated payroll and HR solution tailored to simplify workflows for SMBs.
Headquartered in Eatontown, New Jersey, PrimePay set out to help business owners optimize costs, minimize compliance risks, and streamline cumbersome administrative processes through automation.
Key Services Offered
PrimePay provides the following main services:
- Payroll processing with direct deposit and check options
- Automated federal and state tax filing and payments
- Custom and on-demand reporting for data-driven decisions
- Applicant tracking and onboarding
- Time and attendance tracking
- HRIS system for managing employee information
- Access to HR support and services
By centralizing these services on one platform, PrimePay allows SMBs to improve payroll workflows, manage staff more effectively, and track critical business metrics.
PrimePay Payroll Features and Benefits
PrimePay is dedicated to providing accurate, timely payroll processing and robust compliance capabilities to small and mid-sized businesses. Their system aims to offer flexibility to meet each company's unique needs, along with process automation and seamless integrations.
Accuracy and Compliance
PrimePay focuses on accuracy and compliance in every payroll run. Their team of experts keeps current on changing regulations to ensure payroll taxes are calculated properly. Some of their key accuracy and compliance features include:
- Automatic federal, state, and local tax calculations based on up-to-date rates and thresholds
- Integrated auditing tools to validate each payroll and catch any issues
- On-demand pay stub and tax form generation with guaranteed compliance
- Same-day direct deposit and live support for any payroll questions
By handling these critical components in-house, PrimePay reduces the risk of penalties and errors to provide reliable payroll processing.
Customization for Your Business
PrimePay recognizes that each business has unique needs when it comes to payroll. Their platform allows for tailored solutions, including:
- Flexible pay schedules from weekly to annual, with custom off-cycle pay runs
- Ability to set up any combination of salary, hourly, overtime, bonuses, reimbursements, garnishments, and more
- Voluntary deductions for 401K, insurance, charitable giving, and other special programs
- Custom general ledger account mapping for seamless accounting system integration
These custom settings ensure payroll reflects how you compensate and incentivize employees in alignment with your company policies and growth strategy.
Automation and Integrations
Running payroll smoothly involves more than just calculating checks. PrimePay offers process automation and deep integrations to simplify additional tasks, such as:
- Automated state new hire reporting and federal I-9 verification
- Reminders for quarterly filings, wage adjustments, and other key dates
- Secure data exchange with HR, timekeeping, accounting, and other systems
- Employee access to online pay stubs, W-2s, and customizable earnings statements
By connecting the dots across systems, PrimePay enables you to eliminate redundant data entry and focus on more strategic initiatives. The platform's combination of accuracy, flexibility, and seamless integrations provide a tailored payroll solution for your small or mid-sized business.
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PrimePay Human Capital Management
PrimePay offers a comprehensive human capital management (HCM) platform to help businesses effectively manage their workforce. Key features include:
Centralized HR Database
PrimePay provides a centralized employee database for storing and accessing key personnel information. Benefits include:
- Self-service access for employees to update their information
- Organization charts and reporting structures
- Storage for compliance documents, handbooks, policies
- Automated alerts for expiring compliance requirements
This simplifies HR record-keeping and provides visibility into the workforce.
Applicant Tracking and Onboarding
PrimePay has tools to streamline:
- Job requisitions and posting openings
- Screening, tracking, and communicating with applicants
- New hire paperwork and onboarding tasks
- Automatic creation of payroll records
This reduces manual effort for recruitment and onboarding processes.
Performance and Compensation Tools
PrimePay enables businesses to:
- Set goals and track progress
- Conduct performance reviews
- Benchmark salaries
- Model compensation planning scenarios
These features facilitate better talent management.
Overall, PrimePay's HCM platform centralizes key HR data and provides automation for administrative workflows. This saves costs and frees up managers to focus on more strategic tasks.
Implementing PrimePay at Your Organization
Rollout Planning Checklist
Here is a step-by-step planning checklist to ensure a smooth rollout of PrimePay across your organization:
- System Setup: Work with PrimePay to configure system settings, map data fields, set up user roles and permissions.
- Data Migration: Extract and format existing payroll data, upload to PrimePay, validate accuracy.
- Employee Communication: Notify teams about upcoming changes, timeline, training opportunities.
- Go-Live Preparation: Confirm system access, run test payrolls, have support staff on standby.
Training and Support
PrimePay offers both live and self-paced training options to suit different learning styles. Their multi-channel support includes email, phone, chat, and online knowledge base with step-by-step guides and video tutorials. This enables employees to quickly resolve issues and maximize utilization.
Integrating with Other Software
PrimePay has a RESTful API and pre-built connectors for over 30 major platforms including:
- Accounting: QuickBooks, Xero
- HRIS: BambooHR, Gusto
- Productivity: Slack, Microsoft Teams
- Operations: Salesforce, Oracle NetSuite
This allows easy, automated syncing of payroll data across your tech stack for streamlined workflows.
Conclusion and Next Steps
Based on the strengths and capabilities outlined, PrimePay is well-positioned as a tailored payroll solution for small and mid-sized businesses. Key benefits that align to customer needs include:
- Customizable service plans to fit business requirements and budget
- Intuitive online platform for easy payroll management
- Robust reporting and analytics for data-driven decisions
- Responsive support team for guidance when needed
With competitive pricing and a focus on customer service, PrimePay makes payroll simple for growing companies.
For a personalized consultation on how PrimePay can optimize your payroll process, schedule a free demo to discuss your business' specific needs. Their team of experts can map the best service plan to streamline payroll administration so you can focus on your core operations.
