Human Resources

Benefits Coordinator

Looking to hire your next Benefits Coordinator? Here’s a full job description template to use as a guide.

About Vintti

Vintti specializes in providing US companies with a financial edge through smart staffing solutions. We bridge the gap between American businesses and Latin American talent, offering access to a vast pool of skilled professionals at competitive rates. This approach enables our clients to scale their operations more efficiently, reduce hiring costs, and invest in growth opportunities without compromising on quality.

Description

A Benefits Coordinator plays a crucial role in managing and administering employee benefits programs, ensuring that all workers have access to the necessary resources for health, financial security, and overall well-being. This position involves liaising with insurance providers, processing claims, and maintaining compliance with federal and state regulations. Additionally, a Benefits Coordinator provides employees with clear information and support regarding their benefits, aiding in enrollment processes and resolving any issues that arise. Their expertise helps create a seamless benefits experience, promoting a positive work environment and fostering employee satisfaction.

Requirements

- Bachelor's degree in Human Resources, Business Administration, or related field
- 2-4 years of experience in benefits administration or a related HR role
- Strong understanding of employee benefits programs and regulations
- Proficiency with HRIS and benefits management systems
- Excellent communication and interpersonal skills
- High level of attention to detail and accuracy
- Strong organizational and time management skills
- Ability to handle sensitive and confidential information with discretion
- Experience with benefit plan renewals and vendor management
- Knowledge of federal, state, and local benefits regulations, including ERISA, COBRA, FMLA, and ACA
- Strong analytical and problem-solving abilities
- Customer service-oriented with a focus on employee satisfaction
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite, particularly Excel and Word
- Certification in Benefits (e.g., CEBS) is a plus

Responsabilities

- Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives
- Communicate with employees to explain benefits options, eligibility requirements, and enrollment procedures
- Process new hire and annual enrollment paperwork and ensure accurate data entry into benefits systems
- Coordinate with payroll to ensure correct deductions and contributions for employee benefits
- Assist employees with claims resolution and troubleshoot issues related to benefits coverage and payments
- Conduct benefits orientation sessions for new employees and answer any questions they may have
- Maintain up-to-date records of employee benefits elections and changes
- Prepare and distribute benefits-related communications, such as summaries of benefits and coverage notices
- Ensure compliance with federal, state, and local regulations related to employee benefits
- Collaborate with benefits vendors and providers to manage plan renewals, updates, and discrepancies
- Monitor and analyze benefits utilization and costs, providing reports to management as needed
- Schedule and manage open enrollment periods, including creating timelines and organizing events
- Support leave of absence administration, including FMLA, disability, and parental leave
- Assist with audits of benefits programs to ensure data integrity and compliance
- Stay current on benefits trends, regulations, and best practices to recommend improvements to benefits programs
- Handle confidential employee information with the highest level of care and discretion
- Provide excellent customer service to employees, responding promptly to inquiries and providing accurate information
- Create and maintain benefits materials, such as guides, FAQs, and intranet content
- Partner with HR team members to develop and implement wellness programs and employee engagement initiatives

Ideal Candidate

The ideal candidate for the Benefits Coordinator role will have a Bachelor’s degree in Human Resources, Business Administration, or a related field, coupled with 2-4 years of experience in benefits administration or a similar HR function. They will possess a deep understanding of employee benefits programs and the associated federal, state, and local regulations, including ERISA, COBRA, FMLA, and ACA. Proficiency with HRIS and benefits management systems along with strong skills in Microsoft Office Suite, particularly Excel and Word, is essential. We seek a professional who is detail-oriented, an excellent communicator, and demonstrates strong organizational and time management skills. They should have the ability to manage sensitive and confidential information with utmost discretion and integrity. Experience with benefit plan renewals, vendor management, and a working knowledge of benefits trends and best practices are critical. The ideal candidate will be a proactive problem solver with strong analytical abilities and a customer-service orientation, focused on ensuring employee satisfaction. They should exhibit a high level of empathy and patience, be tech-savvy, and able to adapt to evolving circumstances. A Certified Employee Benefits Specialist (CEBS) designation is a plus, reflecting their commitment to continuous learning and their expertise in the field. Overall, this candidate will be a collaborative team player with a professional, approachable demeanor and a strong work ethic, ready to contribute to developing and implementing impactful wellness and employee engagement initiatives.

On a typical day, you will...

- Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Communicate with employees to explain benefits options, eligibility requirements, and enrollment procedures.
- Process new hire and annual enrollment paperwork and ensure accurate data entry into benefits systems.
- Coordinate with payroll to ensure correct deductions and contributions for employee benefits.
- Assist employees with claims resolution and troubleshoot issues related to benefits coverage and payments.
- Conduct benefits orientation sessions for new employees and answer any questions they may have.
- Maintain up-to-date records of employee benefits elections and changes.
- Prepare and distribute benefits-related communications, such as summaries of benefits and coverage notices.
- Ensure compliance with federal, state, and local regulations related to employee benefits.
- Collaborate with benefits vendors and providers to manage plan renewals, updates, and discrepancies.
- Monitor and analyze benefits utilization and costs, providing reports to management as needed.
- Schedule and manage open enrollment periods, including creating timelines and organizing events.
- Support leave of absence administration, including FMLA, disability, and parental leave.
- Assist with audits of benefits programs to ensure data integrity and compliance.
- Stay current on benefits trends, regulations, and best practices to recommend improvements to benefits programs.
- Handle confidential employee information with the highest level of care and discretion.
- Provide excellent customer service to employees, responding promptly to inquiries and providing accurate information.
- Create and maintain benefits materials, such as guides, FAQs, and intranet content.
- Partner with HR team members to develop and implement wellness programs and employee engagement initiatives.

What we are looking for

- Detail-oriented and meticulous
- Proactive problem solver
- Strong communication skills
- Excellent interpersonal skills
- High level of integrity and ethics
- Strong organizational skills
- Good time management abilities
- Ability to work well under pressure
- Empathetic and patient
- Customer-service focused
- Tech-savvy with proficiency in relevant systems
- Ability to manage confidential information discreetly
- Team player with a collaborative mindset
- Analytical thinker
- Adaptable and flexible
- Continuous learner
- Strong work ethic
- Professional and approachable demeanor

What you can expect (benefits)

- Competitive salary range ($XX,XXX - $XX,XXX)
- Comprehensive health insurance (medical, dental, and vision)
- Retirement savings plan with employer match
- Paid time off (vacation, sick leave, and personal days)
- Paid holidays
- Flexible working hours
- Telecommuting options
- Wellness programs and initiatives
- Employee assistance program (EAP)
- Professional development opportunities and tuition reimbursement
- Life and disability insurance
- Health and wellness reimbursements (e.g., gym memberships)
- Employee discount programs
- Maternity and paternity leave
- Support for professional certifications/classes
- Opportunities for career growth and advancement
- Company-sponsored social events and activities
- Parking/commuting benefits

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