Operations

Director of Administrative Operations

Looking to hire your next Director of Administrative Operations? Here’s a full job description template to use as a guide.

About Vintti

Vintti stands at the forefront of economically advantageous staffing solutions for US businesses. By facilitating partnerships between American companies and Latin American professionals, we offer a pathway to reduced operational costs without sacrificing quality. Our approach enables businesses to reinvest savings into core areas, fostering growth and enhancing overall market competitiveness.

Description

The Director of Administrative Operations plays a critical role in overseeing the day-to-day administrative functions of an organization. This position ensures the efficiency and effectiveness of various support services, including office management, human resources, and budgeting processes. The Director is responsible for developing and implementing policies, coordinating with department heads, and optimizing operational workflows to support organizational goals. With a strong focus on strategic planning and resource allocation, this role is essential for maintaining a productive and well-structured work environment.

Requirements

- Bachelor's degree in Business Administration, Management, or related field.
- Minimum of 7 years of experience in administrative operations or management roles.
- Proven experience in overseeing and managing multiple departments.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Proficiency in using administrative software and office management tools.
- Strong organizational skills with an ability to prioritize and manage multiple tasks.
- Experience in policy development and implementation.
- Knowledge of organizational standards and governmental regulations.
- Budget management and fiscal planning experience.
- Strong problem-solving and decision-making abilities.
- Ability to analyze operational data and generate comprehensive reports.
- Experience in vendor management and contract negotiation.
- Training and staff development experience.
- Knowledge of office safety and emergency preparedness plans.
- Ability to handle confidential information with discretion.
- Project management skills.
- Detail-oriented with a focus on efficiency and productivity.

Responsabilities

- Oversee daily administrative operations across departments.
- Implement and update operational policies and procedures.
- Supervise, support, and evaluate administrative staff.
- Ensure compliance with organizational standards and regulations.
- Coordinate and manage schedules, meetings, and travel arrangements.
- Monitor and manage operational budgets for cost-effectiveness.
- Optimize administrative systems and workflows.
- Address and resolve operational issues promptly.
- Facilitate inter-departmental and external communication.
- Analyze operational data to generate management reports.
- Lead initiatives to streamline administrative processes.
- Oversee procurement and maintenance of office supplies and equipment.
- Manage vendor relationships and negotiate contracts.
- Conduct training sessions for administrative staff development.
- Implement office safety and emergency preparedness plans.
- Ensure confidentiality and data security standards.
- Coordinate special projects and events.
- Serve as escalation point for complex administrative issues.

Ideal Candidate

The ideal candidate for the role of Director of Administrative Operations will possess a Bachelor’s degree in Business Administration, Management, or a related field, and bring at least 7 years of extensive experience managing administrative operations across multiple departments. Demonstrating a proven track record in leadership and supervision, they will have exceptional organizational and time-management skills, and the ability to prioritize and effectively manage multiple tasks. The candidate will be a strategic thinker with outstanding problem-solving and decision-making abilities, capable of developing and implementing efficient policies and procedures. They will be highly detail-oriented, possess strong budget management and fiscal planning expertise, and have experience in vendor management and contract negotiation. An excellent communicator and collaborator, they will facilitate seamless inter-departmental and external communication, and lead initiatives to streamline administrative processes. With a strong commitment to confidentiality and data security, the candidate will handle sensitive information discreetly. They will also have an innovative mindset focused on continuous improvement, a proactive approach, and the ability to thrive under pressure. Demonstrative integrity and professionalism, they will also exhibit strong conflict resolution skills, a high level of motivation, and the ability to mentor and develop team members, ensuring the administrative staff is well-supported and empowered. Furthermore, the candidate will be technologically savvy, adapting quickly to new tools and systems, and have a keen understanding of office safety and emergency preparedness plans, making them a comprehensive and invaluable asset to the organization.

On a typical day, you will...

- Oversee and manage daily administrative operations across multiple departments.
- Develop, implement, and update operational policies and procedures.
- Supervise and support administrative staff, providing guidance and performance evaluations.
- Ensure compliance with organizational standards and governmental regulations.
- Coordinate and manage schedules, including meetings, appointments, and travel arrangements.
- Monitor and manage operational budgets, ensuring cost-effectiveness and efficiency.
- Review and optimize administrative systems and workflows to enhance productivity.
- Address and resolve operational issues and challenges promptly.
- Facilitate communication and collaboration between departments and external partners.
- Analyze operational data and metrics to generate reports for senior management.
- Lead organizational improvement initiatives to streamline administrative processes.
- Oversee procurement and maintenance of office supplies and equipment.
- Manage vendor relationships and negotiate contracts to secure favorable terms.
- Conduct training sessions and workshops for administrative staff development.
- Implement and supervise office safety and emergency preparedness plans.
- Oversee the handling of confidential information and ensure data security standards are maintained.
- Coordinate special projects and events, ensuring alignment with organizational goals.
- Serve as a point of escalation for complex administrative issues.

What we are looking for

- Strategic thinker with a proactive approach
- Strong leadership presence
- Exceptional organizational and time-management skills
- Highly detail-oriented
- Excellent problem-solving abilities
- Strong decision-making skills
- High level of integrity and professionalism
- Outstanding interpersonal and communication skills
- Strong conflict resolution abilities
- Ability to work well under pressure
- Collaborative team player
- Adaptable and flexible in a dynamic environment
- Innovative mindset with a drive for continuous improvement
- Strong customer service orientation
- Proven track record of handling confidential information discreetly
- Ability to mentor and develop team members
- Highly motivated and self-driven
- Excellent analytical and critical thinking skills
- Efficient in multitasking and managing multiple priorities
- Technologically savvy with quick adaptability to new tools and systems

What you can expect (benefits)

- Competitive salary range: $100,000 - $150,000 annually
- Comprehensive health benefits, including medical, dental, and vision plans
- Retirement savings plan with company matching contributions
- Paid time off (PTO) including vacation days, sick leave, and public holidays
- Flexible work hours and remote work options
- Professional development opportunities and tuition reimbursement
- Employee wellness programs and gym membership discounts
- Life and disability insurance coverage
- Employee assistance program (EAP)
- Commuter benefits and transportation subsidies
- Paid parental leave
- On-site childcare facilities
- Subsidized meals or meal allowances
- Company-sponsored social events and team-building activities
- Opportunities for career advancement and internal promotions
- Recognition programs and employee awards
- Technology and office equipment allowances for remote workers
- Access to online learning platforms and training programs
- Mentorship and leadership development programs
- Financial planning and retirement counseling services

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