Capacity Manager

At Vintti, we understand the importance of real-time collaboration in today's fast-paced business environment. Our staffing solutions focus on connecting US companies with Latin American talent operating in compatible time zones. This strategic approach ensures that businesses can engage with their team members during regular office hours, facilitating immediate communication, swift problem-solving, and seamless project coordination.

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure can effectively meet current and future business needs. This role involves analyzing and forecasting capacity requirements, monitoring system performance, and coordinating with various departments to optimize resource utilization. The Capacity Manager utilizes data and tools to predict demand, plan for scaling, and maintain system reliability and efficiency. Through proactive strategies and regular assessments, they help prevent disruptions, manage costs, and support the seamless delivery of services, ensuring alignment with business objectives and growth plans.

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 5 years of experience in a capacity management or similar IT role.
- Strong analytical skills and experience with performance metrics and data analysis.
- Proficiency in capacity management tools and techniques.
- Good understanding of IT infrastructure, systems, and software.
- Excellent problem-solving and critical thinking abilities.
- Strong communication skills, both written and verbal.
- Ability to collaborate effectively with IT, operations, and business teams.
- Experience in developing and implementing capacity management plans.
- Familiarity with budget planning and financial analysis.
- Knowledge of industry best practices in capacity management.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and priorities simultaneously.
- Experience with disaster recovery planning and capacity reserves.
- Competence in preparing and presenting detailed reports to senior management and stakeholders.
- Ability to identify and mitigate potential capacity risks.
- Experience in coordinating and managing infrastructure or software changes related to capacity.
- Proven leadership skills in managing and facilitating meetings and team communications.
- Familiarity with new systems and applications validation processes.

- Monitor and analyze current capacity levels of all systems and resources.
- Forecast future capacity requirements based on business growth and changing needs.
- Develop and implement strategies for optimal resource utilization.
- Evaluate and interpret performance metrics to identify trends.
- Collaborate with IT, operations, and business teams to align capacity requirements.
- Conduct regular assessments and performance reviews of system capacities.
- Propose and implement solutions for capacity shortfalls or excesses.
- Prepare and present detailed capacity reports to senior management and stakeholders.
- Ensure efficient use of existing resources.
- Maintain and update capacity management documentation and procedures.
- Assist in budget planning with capacity-related data and recommendations.
- Manage and coordinate infrastructure and software capacity-related changes.
- Identify potential capacity risks and develop mitigation strategies.
- Support disaster recovery planning by ensuring adequate capacity reserves.
- Lead and manage regular capacity planning meetings.
- Validate capacity expectations for new systems and applications before roll-out.

The ideal candidate for the Capacity Manager role will be a highly experienced professional with a Bachelor's degree in Computer Science, Information Technology, or a related field, and at least 5 years of proven experience in capacity management or a similar IT function. This individual will possess exceptional analytical skills, with a strong proficiency in performance metrics, data analysis, and capacity management tools and techniques. They will have a deep understanding of IT infrastructure, systems, and software, complemented by a sharp problem-solving and critical thinking ability. Strong communication skills, both written and verbal, are essential, as the candidate will need to collaborate effectively with IT, operations, and business teams, and confidently present detailed capacity reports to senior management and stakeholders. Known for their excellent organizational skills and multitasking capabilities, the candidate will demonstrate the ability to manage multiple tasks and priorities simultaneously while maintaining high attention to detail. Leadership qualities are imperative, evidenced by a proactive approach, resilience under pressure, and the ability to manage and facilitate meetings efficiently. The ideal candidate will showcase sound judgment in risk assessment and mitigation, experience with budget planning and financial analysis, and a commitment to continuous improvement and best practices. Their initiative to identify issues and implement effective solutions, along with their adeptness at interpreting and analyzing data, ensures they can adapt swiftly to the evolving needs of the business.

- Monitor and analyze current capacity levels across all systems and resources.
- Forecast future capacity requirements based on changing business needs and growth projections.
- Develop and implement capacity management plans to optimize resource utilization.
- Evaluate performance metrics to identify trends and areas for improvement.
- Collaborate with IT, operations, and business teams to understand and align capacity requirements.
- Conduct regular capacity assessment and performance reviews.
- Propose and implement solutions to address any identified capacity shortfalls or excesses.
- Prepare and present capacity reports to senior management and stakeholders.
- Ensure the effective and efficient use of existing resources.
- Maintain and update capacity management documentation and procedures.
- Assist in budget planning by providing data and recommendations related to capacity needs.
- Manage and coordinate capacity-related changes in infrastructure or software.
- Proactively identify potential capacity risks and develop mitigation strategies.
- Support disaster recovery planning by ensuring adequate capacity reserves.
- Lead regular capacity planning meetings and facilitate communications across teams.
- Validate that new systems and applications will meet capacity expectations before roll-out.

- Analytical mindset with a keen eye for detail
- Strong problem-solving and critical thinking skills
- Excellent communication and interpersonal abilities
- Ability to work collaboratively across various teams
- Highly organized with strong multitasking capabilities
- Leadership qualities with a proactive approach
- Adaptability to quickly changing business needs
- Strong ability to interpret and analyze data
- Proficiency in capacity management tools and techniques
- Deep understanding of IT infrastructure and systems
- Proven experience in developing strategic plans
- Sound judgment in risk assessment and mitigation
- Detail-oriented with a focus on accuracy
- Effective at presenting complex information clearly
- Solid experience in budget planning and financial analysis
- Commitment to continuous improvement and best practices
- Initiative to identify issues and implement solutions
- Ability to manage and lead meetings effectively
- Resilience under pressure and tight deadlines

- Competitive salary range
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Flexible working hours
- Remote work options
- Professional development and training programs
- Career advancement opportunities
- Employee wellness programs
- Work-life balance initiatives
- Company-sponsored events and activities
- Tuition reimbursement for continued education
- Performance-based bonuses and incentives
- Employee assistance programs
- Life and disability insurance
- Health and fitness reimbursement programs
- On-site childcare facilities
- Travel reimbursement and company car options
- Access to industry conferences and seminars