Operations Director

Vintti is a strategic staffing agency that enhances the competitiveness of US businesses. By connecting SMBs, startups, and firms with highly skilled Latin American professionals, we offer a cost-effective solution to talent acquisition. Our model allows companies to access top-tier expertise at rates that significantly reduce overhead costs, enabling businesses to allocate resources more efficiently and boost their bottom line.

An Operations Director is a key leadership role responsible for overseeing the day-to-day operations of a company, ensuring that business processes are efficient and effective. This role involves strategic planning, managing resources, optimizing performance, and ensuring compliance with industry standards and regulations. The Operations Director works closely with various departments to streamline workflows, improve productivity, and drive organizational success. By coordinating efforts across the company, they play a crucial role in achieving long-term goals and fostering a culture of continuous improvement.

- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Master’s degree in Business Administration (MBA) or related field preferred.
- Minimum of 10 years of experience in operations management or a related role.
- Proven experience in a leadership or managerial position.
- Strong understanding of operations, supply chain, and project management.
- Excellent analytical and problem-solving skills.
- Proficiency in the use of ERP and other business management software.
- Strong financial acumen and budget management experience.
- Exceptional organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to develop and implement operational strategies and procedures.
- Strong leadership and team-building skills.
- Experience in conducting risk assessments and developing contingency plans.
- Comprehensive knowledge of industry regulations and compliance requirements.
- Demonstrated ability to manage and resolve conflicts.
- Experience in process improvement and implementing efficiency solutions.
- Strong customer service orientation.
- Ability to work collaboratively with cross-functional teams.
- Proven track record of managing vendor and supplier relationships.
- High level of integrity and professional ethics.
- Strong presentation and report preparation skills.
- Detail-oriented with a focus on quality and continuous improvement.

- Overseeing and managing the operations team to ensure efficient workflow.
- Developing and implementing operational strategies, procedures, and business plans.
- Monitoring daily operational performance and providing updates to senior management.
- Identifying areas for process improvement and implementing solutions.
- Conducting regular meetings with department heads to discuss progress and challenges.
- Analyzing operational data and key performance indicators.
- Ensuring compliance with industry regulations and company policies.
- Managing budgets and approving expenditures.
- Coordinating with other departments to align operational activities with company goals.
- Supervising hiring, training, and development of operational staff.
- Resolving operational issues or conflicts promptly.
- Overseeing maintenance and functionality of operational systems and equipment.
- Ensuring high standards of customer service.
- Addressing operational-related customer complaints.
- Developing and maintaining relationships with vendors and suppliers.
- Preparing reports and presentations for upper management and stakeholders.
- Ensuring quality control and implementing measures to improve quality.
- Monitoring and managing inventory levels and supply chain logistics.
- Leading and participating in cross-functional projects and initiatives.
- Conducting risk assessments and developing contingency plans.

The ideal candidate for the role of Operations Director is a seasoned professional with a minimum of 10 years of experience in operations management, holding at least a bachelor's degree in Business Administration, Operations Management, or a related field, with a master’s degree in Business Administration (MBA) being highly preferred. This individual demonstrates exceptional leadership and managerial capabilities, having a proven track record of overseeing and optimizing complex operational workflows. They possess a deep understanding of operations, supply chain, and project management, coupled with strong financial acumen and budget management expertise. With excellent analytical and problem-solving skills, they are adept at implementing process improvements and efficiency solutions. The ideal candidate is proficiency with ERP and other business management software is essential, as is a comprehensive knowledge of industry regulations and compliance requirements. They exhibit outstanding organizational and multitasking abilities, with excellent verbal and written communication skills. They are a strategic thinker with an innovative mindset, able to develop and execute operational strategies and procedures effectively. A strong customer service orientation and ability to manage vendor and supplier relationships are paramount. This individual is results-oriented, detail-focused, and committed to quality and continuous improvement. They possess exceptional interpersonal skills, high integrity and professionalism, and demonstrated experience in resolving conflicts and motivating teams. The ideal candidate is also highly adaptable, resilient, proactive, and capable of handling multiple tasks under pressure, driving cross-functional initiatives, and fostering a collaborative, team-oriented environment.

- Oversee and manage the entire operations team, ensuring efficient workflow and productivity.
- Develop and implement operational strategies, procedures, and business plans.
- Monitor daily operational performance and provide regular updates to senior management.
- Identify areas for process improvement and implement solutions to optimize efficiency.
- Conduct regular meetings with department heads to discuss progress, challenges, and plans.
- Analyze operational data and key performance indicators to forecast needs and outcomes.
- Ensure that all operational activities comply with industry regulations and company policies.
- Manage budgets, forecast financial needs, and approve expenditures.
- Coordinate with other departments to align operational activities with company goals.
- Supervise the hiring, training, and development of operational staff.
- Resolve any operational issues or conflicts that arise promptly.
- Oversee the maintenance and functionality of operational systems and equipment.
- Ensure high standards of customer service and address any operational-related customer complaints.
- Develop and maintain strong relationships with vendors and suppliers.
- Prepare detailed reports and presentations for upper management and stakeholders.
- Ensure quality control and implement measures to improve product or service quality.
- Monitor and manage inventory levels and supply chain logistics.
- Lead and participate in cross-functional projects and initiatives.
- Conduct risk assessments and develop contingency plans for operational continuity.

- Strong leadership and vision
- Strategic thinker with an innovative mindset
- Exceptional problem-solving abilities
- High level of adaptability and resilience
- Excellent communication and interpersonal skills
- Strong sense of integrity and professionalism
- Proven ability to motivate and inspire teams
- Results-oriented with a focus on achieving targets
- Excellent organizational skills and attention to detail
- Ability to prioritize and manage multiple tasks
- Ability to work under pressure and meet deadlines
- Good decision-making and critical thinking skills
- Collaborative and team-oriented mindset
- Strong customer-centric approach
- High level of accountability and follow-through
- Ability to drive process improvements and efficiencies
- Strong negotiation and conflict resolution skills
- Proactive and self-motivated work ethic
- High degree of flexibility and willingness to learn
- Demonstrated leadership in driving cross-functional initiatives

- Competitive salary range based on experience
- Performance-based bonuses and incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with employer match
- Paid time off (PTO) including vacation, sick leave, and holidays
- Flexible work schedules and remote work options
- Professional development and training programs
- Tuition reimbursement for continuing education
- Employee assistance program (EAP)
- Wellness programs and resources
- Paid parental leave
- Travel reimbursement for business-related expenses
- Company-sponsored team-building events and outings
- Employee recognition programs and awards
- Opportunities for career growth and advancement
- Company-provided mobile phone or reimbursement for phone expenses
- On-site fitness center or gym membership discount
- Life and disability insurance
- Access to mentorship and leadership development programs
- Discount programs with partnered businesses or services
- Collaborative and inclusive work environment
- Relocation assistance for eligible new hires