Employee Relations Assistant

Vintti is a forward-thinking staffing agency at the forefront of global talent solutions. We specialize in connecting US-based SMBs, startups, and firms with highly skilled professionals from Latin America. Our innovative approach breaks down geographical barriers, allowing businesses to tap into a rich pool of diverse talent while offering Latin American professionals access to exciting international career opportunities. Vintti builds bridges across continents, fostering cultural exchange and driving business growth through strategic staffing solutions.

An Employee Relations Assistant plays a crucial role in supporting the human resources department by fostering positive relationships between employees and the organization. This role involves assisting in the resolution of workplace issues, conducting employee surveys, and providing administrative support for employee relations programs. The Employee Relations Assistant aids in developing and implementing policies that promote healthy work environments, ensuring compliance with employment laws and regulations. With a focus on communication and conflict resolution, this role helps maintain a harmonious workplace culture that enhances employee satisfaction and productivity.

- Bachelor's degree in Human Resources, Business Administration, or related field.
- 1-2 years of experience in HR, employee relations, or related field.
- Knowledge of federal, state, and local employment laws and regulations.
- Strong interpersonal and communication skills, both written and verbal.
- Excellent organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality and discretion.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with HRIS systems and HR database management.
- Strong problem-solving skills and ability to mediate conflicts.
- Ability to work both independently and collaboratively in a team environment.
- Strong analytical skills and ability to interpret data and trends.
- Ability to prioritize tasks effectively and manage multiple projects simultaneously.
- Professional demeanor and ability to maintain composure under pressure.
- Strong customer service orientation and ability to build positive relationships with employees.
- High level of integrity and ethical standards.
- Familiarity with employee engagement and recognition programs.
- Experience in preparing reports and presentations.
- Ability to coordinate and facilitate meetings and training sessions.
- Willingness to continuously learn and adapt to changes in HR practices and laws.

- Support administration of employee relations programs and initiatives.
- Investigate and resolve employee complaints and conflicts.
- Maintain accurate, confidential employee records and documentation.
- Schedule, coordinate, and participate in employee relations meetings and discussions.
- Gather and analyze data related to employee relations issues and trends.
- Prepare reports and presentations on employee relations activities and outcomes.
- Draft and update employee handbooks, policies, and procedures.
- Respond to employee inquiries regarding policies, resources, and benefits.
- Support enforcement of company policies and disciplinary actions.
- Coordinate employee recognition programs and events.
- Plan and execute employee engagement surveys.
- Provide administrative support to the HR team on employee relations matters.
- Update HR database with relevant employee relations information.
- Facilitate open communication between employees and management.
- Develop and deliver training sessions related to employee relations.
- Collaborate with the HR team to enhance workplace culture and employee satisfaction.
- Coordinate exit interviews and gather feedback from departing employees.
- Monitor compliance with federal, state, and local employment laws and regulations.
- Support mediation of disputes and foster a positive work environment.
- Perform other related duties as assigned by the HR Manager.

The ideal candidate for the Employee Relations Assistant role is a highly motivated and empathetic individual with a Bachelor's degree in Human Resources, Business Administration, or a related field, coupled with 1-2 years of experience in HR or employee relations. They possess an in-depth knowledge of federal, state, and local employment laws and regulations and demonstrate exceptional interpersonal and communication skills, both written and verbal. They are adept at handling sensitive information with the utmost confidentiality and discretion and exhibit excellent organizational skills with a keen attention to detail. Proficient in Microsoft Office Suite and experienced with HRIS systems, they have strong problem-solving abilities and are confident in their conflict resolution and mediation techniques. Demonstrating a proactive, solution-oriented mindset, the ideal candidate thrives both independently and collaboratively in a team environment. They are driven by a strong customer service orientation, capable of building positive relationships with employees, and maintain a high level of integrity and ethical standards. With a genuine passion for fostering a positive work environment, they excel in preparing reports and presentations, facilitating meetings and training sessions, and coordinating employee engagement and recognition programs. Their strong analytical skills enable them to interpret data and trends effectively, and their resilience under pressure ensures they meet deadlines consistently. Adaptable and open to continuous learning, they are tech-savvy and detail-oriented, bringing a precision approach to documentation while actively contributing to the enhancement of workplace culture and employee satisfaction.

- Provide support in the administration of employee relations programs and initiatives.
- Assist in the investigation and resolution of employee complaints and conflicts.
- Maintain accurate and confidential employee records and documentation.
- Schedule, coordinate, and participate in employee relations meetings and discussions.
- Gather and analyze data related to employee relations issues and trends.
- Prepare reports and presentations on employee relations activities and outcomes.
- Assist in drafting and updating employee handbooks, policies, and procedures.
- Respond to employee inquiries regarding policies, resources, and benefits.
- Support the enforcement of company policies and disciplinary actions.
- Coordinate employee recognition programs and events.
- Assist in planning and executing employee engagement surveys.
- Provide administrative support to the HR team on various employee relations matters.
- Maintain and update the HR database with relevant employee relations information.
- Facilitate open communication between employees and management.
- Assist in the development and delivery of training sessions related to employee relations.
- Collaborate with the HR team to enhance workplace culture and employee satisfaction.
- Assist in coordinating exit interviews and gather feedback from departing employees.
- Monitor and ensure compliance with federal, state, and local employment laws and regulations.
- Provide support in mediating disputes and fostering a positive work environment.
- Perform other related duties as assigned by the HR Manager.

- Strong empathy and understanding towards employee concerns
- Excellent interpersonal skills to build rapport and trust
- High level of discretion and ability to maintain confidentiality
- Strong attention to detail in maintaining accurate records
- Effective communicator with strong verbal and written skills
- Confident in conflict resolution and mediation techniques
- Proactive problem solver with a solution-oriented mindset
- High degree of integrity and ethical conduct
- Ability to work independently with minimal supervision
- Collaborative team player with a supportive attitude
- Strong organizational and time management skills
- Resilient under pressure and able to meet deadlines
- Customer service-focused, with a commitment to employee satisfaction
- Adaptable and open to continuous learning and development
- Tech-savvy, with proficiency in HRIS systems and Microsoft Office
- Data-driven with strong analytical skills for interpreting trends
- Detail-oriented with a precision approach to documentation
- Motivated and passionate about fostering a positive work environment
- Enthusiastic about contributing to company culture and engagement initiatives

- Competitive salary range
- Comprehensive health insurance (medical, dental, vision)
- 401(k) retirement plan with company match
- Paid time off (PTO) including vacation, sick leave, and holidays
- Flexible working hours and potential remote work opportunities
- Professional development and training programs
- Tuition assistance and reimbursement
- Employee wellness programs and resources
- Life and disability insurance
- Employee assistance program (EAP)
- Paid parental leave
- Employee discounts and perks
- Opportunities for career growth and advancement
- Company-sponsored social and team-building events
- Recognition and rewards programs
- Collaborative and inclusive work environment