HR Operations Director

Vintti bridges the staffing gap for US businesses with a unique focus on time zone compatibility. We source top talent from Latin America, offering companies access to professionals who are available during standard US working hours. This alignment eliminates the need for off-hour communications and allows for integrated teamwork, as if all team members were in the same office.

The HR Operations Director is a pivotal role within an organization, responsible for overseeing all aspects of human resources operations. This role involves ensuring that HR processes and systems are efficient, compliant, and aligned with the company's strategic goals. The HR Operations Director manages a team of HR professionals, develops and implements policies, and works closely with other departments to enhance employee experience and operational excellence. Key responsibilities include payroll, benefits administration, employee relations, and compliance with labor laws, ultimately contributing to a productive and well-supported workforce.

- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum of 8-10 years of experience in HR operations or a related HR field.
- Proven leadership experience in a managerial or director-level role.
- Strong knowledge of federal, state, and local employment laws and regulations.
- Experience with HR information systems (HRIS) and payroll systems.
- Demonstrated experience in developing and implementing HR policies and procedures.
- Excellent problem-solving skills and ability to handle complex employee relations issues.
- Strong project management skills and experience leading HR projects and initiatives.
- Proficiency in using HR metrics and analytics to inform decisions.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Experience managing compensation and benefits programs.
- Ability to handle confidential information with discretion.
- Proven track record in driving diversity, equity, and inclusion initiatives.
- Experience managing HR budgets and resources effectively.
- Ability to collaborate with cross-functional teams and senior leadership.
- Strong coaching and people development skills.

- Oversee and manage the HR operations team to ensure efficient service delivery.
- Develop and implement HR policies and procedures aligned with organizational goals.
- Provide guidance on complex employee relations issues, including disciplinary actions.
- Ensure compliance with federal, state, and local employment laws and regulations.
- Optimize HR information systems (HRIS) for streamlined processes and data accuracy.
- Oversee payroll processing to ensure accuracy and legal compliance.
- Administer competitive compensation and benefits programs.
- Conduct HR process audits to identify and mitigate risks.
- Develop and deliver HR metrics and dashboards for performance tracking.
- Collaborate with senior leadership on strategic HR initiatives.
- Lead and manage HR projects, including organizational changes and process improvements.
- Provide leadership and development opportunities to HR team members.
- Manage employee onboarding and offboarding processes.
- Oversee employee performance management, including goal setting and evaluations.
- Handle escalated HR inquiries regarding policies, procedures, and programs.
- Collaborate with cross-functional teams to address organizational priorities.
- Drive diversity, equity, and inclusion initiatives.
- Prepare and manage the HR operations budget effectively.
- Stay current with HR industry trends and best practices.
- Serve as a key contact for external HR service providers.

The ideal candidate for the HR Operations Director role is a seasoned HR professional with at least 8-10 years of experience in HR operations or related fields and a proven track record in a managerial or director-level position. They possess a bachelor’s degree in Human Resources, Business Administration, or a related discipline and exhibit a deep understanding of federal, state, and local employment laws and regulations. This individual excels in optimizing HR information systems (HRIS) and payroll processes, ensuring accuracy and compliance. Demonstrating strong leadership, they have a history of developing and implementing forward-thinking HR policies and procedures and successfully managing complex employee relations issues, including conflict resolution and disciplinary actions. Proficient in using HR metrics and analytics, they can effectively inform strategic decisions and drive meaningful HR initiatives. Exceptional project management skills, a strategic mindset, and significant experience leading organizational changes showcase their ability to manage large-scale HR projects and improvements seamlessly. The candidate is a stellar communicator with excellent interpersonal skills, enabling them to collaborate effectively with cross-functional teams and senior leadership, fostering a culture of diversity, equity, and inclusion. They are highly ethical, possess strong organizational skills, and are adept at handling confidential information with discretion. Additionally, they have a demonstrated ability to manage HR budgets prudently and offer valuable coaching and development opportunities to enhance their team's performance. The ideal candidate combines emotional intelligence with high adaptability, resilience, and a service-oriented mindset, making them a crucial influencer and inspiring leader within the organization.

- Oversee and manage the HR operations team to ensure efficient and effective service delivery.
- Develop, implement, and maintain HR policies and procedures to support organizational goals.
- Provide guidance and support on complex employee relations issues, including disciplinary actions and conflict resolution.
- Monitor and ensure compliance with federal, state, and local employment laws and regulations.
- Manage and optimize HR information systems (HRIS) to streamline processes and improve data accuracy.
- Oversee payroll processing to ensure accuracy and compliance with applicable laws and company policies.
- Administer compensation and benefits programs, ensuring market competitiveness and alignment with organizational strategy.
- Conduct regular audits of HR processes and procedures to identify and mitigate risks.
- Develop and deliver HR metrics and dashboards to track key performance indicators and inform decision-making.
- Collaborate with senior leadership to develop and execute strategic HR initiatives that support business objectives.
- Lead and manage HR projects, including organizational change initiatives and process improvements.
- Provide leadership, coaching, and development opportunities to HR team members to enhance their skills and performance.
- Manage employee onboarding and offboarding processes to ensure a seamless experience for new hires and exiting employees.
- Coordinate and oversee employee performance management processes, including goal setting and evaluations.
- Handle escalated employee and manager inquiries related to HR policies, procedures, and programs.
- Collaborate with cross-functional teams to address organizational needs and priorities.
- Drive diversity, equity, and inclusion initiatives to foster an inclusive workplace culture.
- Prepare and manage the HR operations budget, ensuring cost-effective use of resources.
- Stay current with industry trends and best practices to continuously improve HR operations and service delivery.
- Serve as a key point of contact for external HR service providers, including benefits brokers and legal advisors.

- Strategic thinker with a vision for aligning HR operations with business objectives
- Exceptional leadership and team management skills
- High level of emotional intelligence and empathy
- Strong ethical standards and integrity
- Excellent conflict resolution and negotiation skills
- Proactive and forward-thinking approach
- Detail-oriented with strong analytical skills
- High degree of adaptability and flexibility
- Superior communication skills, both written and verbal
- Strong organizational and time management ability
- Collaborative mindset and ability to build strong relationships across the organization
- Innovative mindset with a continuous improvement focus
- Commitment to fostering a diverse, equitable, and inclusive workplace culture
- Resilient and able to handle high-pressure situations calmly
- Strong decision-making capabilities
- Customer-focused with a service-oriented approach
- Ability to influence and persuade stakeholders at all levels
- Self-motivated and results-driven
- Capable of maintaining confidentiality and handling sensitive information with care

- Competitive salary range
- Comprehensive health insurance (medical, dental, vision)
- Retirement savings plan with company match
- Paid time off (PTO) including vacation, sick leave, and holidays
- Flexible work arrangements and remote work options
- Employee assistance program (EAP)
- Professional development and career advancement opportunities
- Tuition reimbursement program
- Wellness programs and fitness benefits
- Life and disability insurance
- Parental leave and family support benefits
- Employee recognition programs
- Access to industry conferences and seminars
- Company-sponsored social events and team-building activities
- Relocation assistance if applicable
- On-site facilities like gym, cafeteria (if applicable)
- Commuter benefits and transportation allowances
- Discount programs for various products and services