Employee Relations Manager

Vintti is a forward-thinking staffing agency at the forefront of global talent solutions. We specialize in connecting US-based SMBs, startups, and firms with highly skilled professionals from Latin America. Our innovative approach breaks down geographical barriers, allowing businesses to tap into a rich pool of diverse talent while offering Latin American professionals access to exciting international career opportunities. Vintti builds bridges across continents, fostering cultural exchange and driving business growth through strategic staffing solutions.

An Employee Relations Manager plays a pivotal role in fostering a positive work environment by managing and improving the employer-employee relationship. This role focuses on handling workplace issues, addressing employee grievances, and ensuring compliance with labor laws and company policies. They work closely with HR and management to develop and implement policies that promote job satisfaction, dispute resolution, and effective communication. By facilitating open dialogue and mutual respect between staff and management, Employee Relations Managers help create a cohesive and productive workplace culture.

- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 5 years of experience in employee relations or HR roles.
- Strong knowledge of labor laws and regulations.
- Proven experience in conflict resolution and dispute mediation.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to handle confidential and sensitive information.
- Proficiency in HR information systems and Microsoft Office Suite.
- Experience with conducting investigations and handling grievances.
- Project management skills and ability to multitask.
- Detail-oriented with strong organizational skills.
- Experience in developing and implementing policies and procedures.
- Ability to provide training and present information effectively.
- Familiarity with union negotiations and collective bargaining agreements.
- Ability to work collaboratively with HR and legal counsel.
- Strong understanding of performance management and disciplinary processes.
- Ability to analyze data and generate reports.
- Certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP is preferred.
- High level of professionalism and ethical standards.
- Ability to travel as needed for training or employee relations matters.

- Address and resolve employee complaints and grievances promptly.
- Conduct investigations into allegations of misconduct or policy violations.
- Develop and implement employee relations policies and procedures.
- Provide guidance and support to managers for handling difficult employee situations.
- Mediate conflicts between employees and management.
- Ensure compliance with labor laws and regulations in collaboration with HR.
- Assist in developing and delivering employee relations training programs.
- Analyze employee turnover and retention data to identify trends and improvement areas.
- Prepare reports on employee relations issues and resolutions.
- Conduct and analyze exit interviews to inform retention strategies.
- Coordinate with legal counsel on complex employee relations matters.
- Facilitate open communication channels between employees and management.
- Monitor workplace morale and employee satisfaction through surveys and feedback.
- Participate in union negotiations and manage collective bargaining agreements.
- Advise on performance management processes and disciplinary actions.
- Maintain accurate and up-to-date records of employee relations cases and investigations.
- Stay current with changes in employment laws and best practices in employee relations.
- Plan and implement employee recognition programs.
- Support organizational change initiatives by addressing employee concerns.
- Organize and lead engagement initiatives to improve workplace culture.

The ideal candidate for the role of Employee Relations Manager will possess a Bachelor’s degree in Human Resources, Business Administration, or a related field, with a minimum of 5 years of experience in employee relations or HR roles. This individual will have a profound knowledge of labor laws and regulations, paired with proven expertise in conflict resolution and dispute mediation. With excellent communication and interpersonal skills, they will demonstrate a high level of emotional intelligence and an empathetic, approachable demeanor. Highly confidential and discreet, this candidate will adeptly handle sensitive information and have experience conducting thorough investigations and managing grievances. Their strong analytical and problem-solving abilities enable them to identify trends and craft effective solutions, while their organizational skills ensure precision in documentation and multitasking. Familiarity with union negotiations and collective bargaining agreements, combined with their ability to provide training and guidance, makes them a key resource for managers and employees alike. A proactive, solution-oriented mindset, coupled with a commitment to continuous learning and professional development, will drive their effectiveness in fostering a positive work environment and navigating organizational change. Certified professionals (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) will be preferred, as they bring an added level of professionalism and ethical standards. Additionally, the candidate’s adeptness in influencing and persuading stakeholders, building trust, and fostering open communication channels will be paramount in advancing workplace morale and employee satisfaction.

- Address and resolve employee complaints and grievances in a timely manner.
- Conduct investigations into allegations of misconduct or policy violations.
- Develop and implement policies and procedures related to employee relations.
- Provide guidance and support to managers on handling difficult employee situations.
- Mediate conflicts between employees and/or between employees and management.
- Collaborate with HR to ensure compliance with labor laws and regulations.
- Assist in the development and delivery of training programs related to employee relations.
- Analyze employee turnover and retention data to identify trends and areas for improvement.
- Prepare reports on employee relations issues and resolution outcomes.
- Conduct exit interviews and analyze feedback to inform retention strategies.
- Coordinate with legal counsel on complex employee relation matters.
- Facilitate open communication channels between employees and management.
- Monitor workplace morale and employee satisfaction through surveys and feedback mechanisms.
- Participate in union negotiations and manage collective bargaining agreements.
- Provide advice on performance management processes and disciplinary actions.
- Maintain accurate and up-to-date records of all employee relations cases and investigations.
- Stay current with changes in employment laws and best practices in employee relations.
- Plan and implement employee recognition programs.
- Support organizational change initiatives by addressing employee concerns.
- Organize and lead engagement initiatives to improve workplace culture.

- Strong problem-solving skills
- Excellent communication abilities
- High level of emotional intelligence
- Strong sense of confidentiality and discretion
- Ability to navigate and mediate conflicts effectively
- Empathetic and approachable demeanor
- Strong organizational and multitasking skills
- Proactive and solution-oriented mindset
- Ability to build trust and maintain positive relationships
- Detail-oriented with precision in documentation
- Skilled in providing clear guidance and instructions
- Resilient and able to work under pressure
- Analytical mindset with capability to interpret data
- Adaptable and open to change
- Strong teamwork and collaboration skills
- Commitment to continuous learning and professional development
- In-depth understanding of employee motivations and engagement
- High degree of professionalism and ethical standards
- Ability to influence and persuade stakeholders
- Committed to fostering a positive work environment

- Competitive salary range based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with employer matching contributions
- Paid time off (PTO) including vacation, sick leave, and personal days
- Flexible work schedule and remote work opportunities, where applicable
- Employee wellness programs including gym memberships and mental health resources
- Professional development and continuing education opportunities
- Tuition reimbursement for related courses or programs
- Life and disability insurance coverage
- Employee assistance program (EAP) offering counseling and support services
- Performance-based bonuses and incentives
- Company-sponsored social events and team-building activities
- Opportunities for internal career advancement
- Access to mentorship and leadership development programs
- Family leave policies including parental leave and adoption assistance
- Employee recognition and award programs
- Generous employee discounts on company products or services
- Participation in a supportive, inclusive, and diverse work environment
- Access to cutting-edge HR and employee relations tools and resources
- On-site childcare facilities or childcare assistance programs