Global Account Manager

At Vintti, we understand the importance of real-time collaboration in today's fast-paced business environment. Our staffing solutions focus on connecting US companies with Latin American talent operating in compatible time zones. This strategic approach ensures that businesses can engage with their team members during regular office hours, facilitating immediate communication, swift problem-solving, and seamless project coordination.

A Global Account Manager is responsible for managing and nurturing relationships with key clients on an international scale, ensuring their needs are met while aligning with the company's strategic objectives. This role involves coordinating cross-functional teams, developing customized solutions, and delivering high levels of customer satisfaction. With a deep understanding of both the client's industry and market trends, the Global Account Manager identifies opportunities for growth, drives sales initiatives, and ensures seamless operations across multiple regions. Effective communication, strategic planning, and a customer-centric approach are essential to excel in this role.

- Bachelor's degree in Business Administration, Marketing, or a related field
- Proven experience as a Global Account Manager or similar role in sales/account management
- Strong understanding of sales performance metrics and KPIs
- Excellent communication, negotiation, and presentation skills
- Ability to build and maintain strong client relationships
- Proficiency in CRM software and MS Office Suite
- Analytical skills to interpret sales performance and market data
- Ability to manage multiple projects and account activities simultaneously
- Strong problem-solving skills and attention to detail
- Willingness to travel internationally as needed
- Knowledge of global market trends and industry best practices
- Experience in developing and executing strategic account plans
- Ability to work collaboratively with cross-functional teams
- Strong organizational and time-management skills
- Self-motivated, result-oriented, and proactive approach to work
- Ability to effectively manage and resolve conflicts
- Experience in contract negotiation and management
- Proven track record in meeting or exceeding sales targets
- Knowledge of product and service delivery processes
- Ability to develop and implement marketing initiatives tailored to specific accounts
- Proficiency in using project management software and tools

- Develop and nurture relationships with key global accounts
- Collaborate with cross-functional teams to deliver tailored client solutions
- Conduct regular client meetings to address needs and provide updates
- Monitor market trends and competitor activities for growth opportunities
- Create strategic account plans to meet sales objectives
- Negotiate client contracts and terms of service
- Resolve account-related issues promptly
- Analyze and report on account performance metrics
- Coordinate internal departments to ensure seamless product and service delivery
- Provide client training and support on product usage and best practices
- Prepare and present detailed business reviews and forecasts to stakeholders
- Maintain up-to-date client records and manage documentation
- Keep informed about industry developments and new product offerings
- Attend conferences and trade shows for client engagement and networking
- Follow up on sales leads and identify upselling and cross-selling opportunities
- Track project timelines to ensure on-schedule deliverables
- Communicate client feedback to the product development team
- Develop marketing initiatives for individual global accounts
- Oversee promotional activities and campaigns for key accounts

The ideal candidate for the Global Account Manager role is a seasoned professional with a Bachelor's degree in Business Administration, Marketing, or a related field, and extensive experience in sales and account management, specifically in a global context. This individual excels at building and maintaining robust client relationships while demonstrating a deep understanding of sales performance metrics and KPIs. Equipped with exceptional communication, negotiation, and presentation skills, the ideal candidate is proficient in CRM software and the MS Office Suite, and uses their strong analytical ability to interpret market data and drive strategic decision-making. They possess a proven track record in meeting or exceeding sales targets and have considerable experience in contract negotiation and management. Known for their strong leadership qualities, this candidate is highly adaptable, flexible, and demonstrates a strategic, results-driven mindset. They are characterized by their customer-focused approach, problem-solving skills, and ability to manage multiple projects effectively. With a proactive and collaborative nature, the ideal candidate stands out for their exceptional organizational skills, emotional intelligence, professionalism, and ability to handle pressure. They are driven by innovation, ethical integrity, and a keen attention to detail, making them not just a competent manager but a true leader and influencer in the field.

- Develop and maintain strong relationships with key global accounts
- Collaborate with cross-functional teams to deliver client-focused solutions
- Conduct regular meetings with clients to discuss their needs and provide timely updates
- Monitor market trends and competitors to identify new opportunities for account growth
- Create strategic account plans to meet and exceed sales targets
- Negotiate contracts and terms of service with clients to ensure mutual satisfaction
- Resolve any account-related issues promptly and effectively
- Analyze account performance metrics to report and improve upon KPIs
- Coordinate with internal departments to ensure seamless delivery of products and services
- Provide training and support to clients on product usage and best practices
- Prepare and present detailed business reviews and forecasts to stakeholders
- Maintain up-to-date client records and manage account documentation
- Stay informed about industry developments and new product offerings
- Attend relevant conferences and trade shows to engage and network with potential clients
- Follow up on sales leads and identify opportunities for upselling and cross-selling
- Track project timelines and ensure deliverables are met on schedule
- Communicate feedback from clients to the product development team for continuous improvement
- Develop marketing initiatives tailored to individual global accounts
- Oversee the implementation of promotional activities and campaigns for key accounts

- Strong leadership skills
- Excellent interpersonal abilities
- Highly adaptable and flexible
- Strong customer-focused mindset
- Strategic thinking and planning capability
- High degree of professionalism and credibility
- Strong emotional intelligence
- Results-driven with a strong sales acumen
- Proactive problem-solver
- Team-oriented and collaborative
- Highly organized with strong time-management skills
- Resilient and able to handle pressure
- Strong attention to detail
- Innovative and creative thinker
- Strong ethics and integrity
- Exceptional analytical abilities
- Influential and persuasive communicator
- Self-motivated and disciplined
- Strong networking skills
- Empathetic and patient listener

- Competitive salary range commensurate with experience
- Comprehensive health, dental, and vision insurance plans
- Flexible working hours and remote work options
- Generous paid time off, including vacation, sick leave, and holidays
- Retirement savings plan with company match
- Professional development and training programs
- Opportunity for career advancement within the organization
- Travel allowances for international business trips
- Performance-based bonuses and incentives
- Employee assistance program for personal and professional well-being
- Wellness programs and fitness reimbursements
- Company-sponsored events and team-building activities
- Access to industry conferences and trade shows
- Tuition reimbursement for further education
- Life and disability insurance plans
- Workspace equipment and technology stipends
- Collaborative and inclusive work environment
- Opportunities for networking with industry leaders
- Access to company product discounts and offers
- Recognition and reward programs for outstanding performance