Human Resources

Global HR Operations Director

Looking to hire your next Global HR Operations Director? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a staffing agency that acts as an economic enabler. By connecting US-based SMBs, startups, and firms with top-tier Latin American talent, we drive growth on both sides of the equation. For US businesses, we offer access to a pool of highly skilled professionals at competitive rates, allowing for increased efficiency and scalability. For Latin American workers, we provide opportunities to engage with the US market, fostering professional development and economic advancement. Vintti stands at the intersection of global talent and American enterprise, facilitating partnerships that stimulate economic prosperity across borders.

Description

The Global HR Operations Director is responsible for overseeing and managing the worldwide operations of an organization's human resources department. This role involves ensuring that HR processes and policies are effectively implemented across all international offices, maintaining compliance with local and global regulations, and optimizing HR service delivery for efficiency and consistency. By collaborating with regional HR teams and senior leadership, the Global HR Operations Director enhances workforce management, supports strategic HR initiatives, and drives continuous improvement in HR practices to foster a productive, agile, and compliant work environment.

Requirements

- Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree preferred.
- Minimum of 10 years of experience in HR management, with at least 5 years in a global HR role.
- Proven experience managing HR operations across multiple regions and countries.
- Strong knowledge of international labor laws and regulations.
- Experience with HRIS systems and leading HR technology initiatives.
- Demonstrated ability to lead and mentor a diverse team of HR professionals.
- Strong analytical skills and experience with HR data and metrics.
- Excellent communication and interpersonal skills.
- Experience developing and implementing HR policies and procedures.
- Proven ability to manage complex employee relations issues.
- Strong project management skills and experience with organizational change initiatives.
- Commitment to diversity, equity, and inclusion.
- Ability to work effectively with senior leadership and cross-functional teams.
- Strong problem-solving skills and a strategic mindset.
- Willingness to travel as needed (up to 25%).
- Professional HR certification (such as SHRM-SCP or SPHR) is highly desirable.
- Experience managing relocation and expatriate programs.
- Strong financial acumen and experience managing HR budgets.
- Ability to handle sensitive and confidential information with discretion.

Responsabilities

- Overseeing global HR operations to ensure standardization, compliance, and efficiency.
- Managing and providing mentorship to regional HR teams to promote excellence.
- Developing, updating, and refining HR policies, procedures, and best practices.
- Coordinating international staff relocations, expatriate management, and cross-border employment issues.
- Analyzing HR data and metrics to identify trends and opportunities for improvement.
- Ensuring compliance with local, state, federal, and international labor laws.
- Leading HR technology initiatives, including HRIS system updates and integrations.
- Collaborating with senior leadership to align HR strategies with business objectives.
- Driving global employee engagement and retention initiatives.
- Overseeing compensation and benefits programs to ensure competitiveness and equity.
- Monitoring and improving HR operational efficiency through benchmarks and KPIs.
- Managing the global talent acquisition process, including workforce planning and recruitment strategies.
- Liaising with finance and other departments to manage HR budgets and forecast resource needs.
- Addressing and resolving complex employee relations issues, including investigations and conflict resolution.
- Supporting organizational change initiatives, such as mergers, acquisitions, and restructuring.
- Championing diversity, equity, and inclusion efforts across the organization.
- Conducting regular audits of HR processes to ensure continuous improvement.

Ideal Candidate

The ideal candidate for the role of Global HR Operations Director is a seasoned HR professional with a minimum of 10 years of HR management experience, including at least 5 years in a global capacity, demonstrating a profound understanding of managing HR operations across multiple regions and countries. They possess a Bachelor's degree in Human Resources, Business Administration, or a related field, with an advanced degree preferred, and hold professional HR certifications such as SHRM-SCP or SPHR. This candidate combines strong analytical skills with extensive experience using HRIS systems and leading HR technology initiatives, ensuring that HR operations are both compliant and efficient. They have a proven record of developing and implementing effective HR policies, managing complex employee relations issues, and leading organizational change initiatives such as mergers, acquisitions, and restructures. Their leadership style is marked by a commitment to mentoring and developing diverse HR teams, driving employee engagement, and fostering inclusive workplaces. With strong knowledge of international labor laws, exceptional problem-solving abilities, and a strategic mindset, they can align HR strategies with business objectives seamlessly. Additionally, they are adept at managing HR budgets, demonstrating strong financial acumen, and are proficient in coordinating international staff relocations and expatriate programs. This candidate's proactive, results-driven approach, coupled with high cultural awareness and sensitivity, exceptional communication and negotiation skills, and high ethical standards, make them capable of navigating dynamic, fast-paced environments with resilience and adaptability. They exhibit robust organizational and time management skills, pay keen attention to detail, and are committed to continuous learning and professional development, all while maintaining a strong customer service orientation and the ability to influence and drive change across the organization.

On a typical day, you will...

- Oversee global HR operations to ensure consistency and compliance across all regions.
- Manage and mentor regional HR teams to drive operational excellence.
- Develop, implement, and refine HR policies, procedures, and best practices.
- Coordinate international staff relocations, expatriate management, and cross-border employment issues.
- Analyze HR data and metrics to identify trends and areas for improvement.
- Ensure legal compliance with local, state, and federal regulations, as well as international labor laws.
- Lead HR technology initiatives, including HRIS system updates and integrations.
- Collaborate with senior leadership to align HR strategies with business objectives.
- Drive employee engagement and retention initiatives on a global scale.
- Oversee compensation and benefits programs to ensure competitiveness and equity.
- Monitor and improve HR operational efficiency using benchmarks and KPIs.
- Manage the global talent acquisition process, including workforce planning and recruitment strategies.
- Liaise with finance and other departments to manage HR budgets and forecast resource needs.
- Address and resolve complex employee relations issues, including investigations and conflict resolution.
- Support organizational change initiatives, including mergers, acquisitions, and restructures.
- Champion diversity, equity, and inclusion efforts across the organization.
- Conduct regular audits of HR processes and ensure continuous improvement.

What we are looking for

- Proactive and results-driven mindset
- Strong leadership and coaching skills
- High degree of cultural awareness and sensitivity
- Exceptional problem-solving abilities
- Strategic thinker with the ability to execute operational plans
- Strong collaboration and team-building skills
- Excellent communication and negotiation skills
- High level of integrity and ethical standards
- Adaptability in dynamic and fast-paced environments
- Robust organizational and time management skills
- Strong attention to detail and accuracy
- Resilient and able to manage stress effectively
- Innovative approach to HR practices
- Ability to inspire and engage a global workforce
- Commitment to continuous learning and professional development
- Skilled at fostering inclusive and diverse work environments
- Strong customer service orientation
- Ability to influence and drive change across the organization

What you can expect (benefits)

- Competitive salary range: $150,000 - $200,000 annually
- Performance-based bonuses
- Comprehensive health, dental, and vision insurance
- Flexible work hours and remote work options
- Generous paid time off and holiday schedule
- 401(k) retirement plan with company match
- Professional development and continuous learning opportunities
- Tuition reimbursement program
- Paid parental leave
- Employee wellness programs and resources
- Company-sponsored events and team-building activities
- Travel opportunities for international assignments
- Life and disability insurance coverage
- Employee assistance program (EAP)
- Subsidized gym membership or on-site fitness center
- Relocation assistance for eligible candidates
- Employee discount programs
- Commuter benefits and transportation allowance
- Access to cutting-edge HR technology and tools

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