Sales

Head of Sales Engineering

Looking to hire your next Head of Sales Engineering? Here’s a full job description template to use as a guide.

About Vintti

Vintti specializes in providing US companies with a financial edge through smart staffing solutions. We bridge the gap between American businesses and Latin American talent, offering access to a vast pool of skilled professionals at competitive rates. This approach enables our clients to scale their operations more efficiently, reduce hiring costs, and invest in growth opportunities without compromising on quality.

Description

The Head of Sales Engineering plays a crucial role in bridging the gap between sales and technical solutions, ensuring that all technical aspects of the sales process are effectively managed and communicated. This position involves leading a team of sales engineers, developing strategies to meet and exceed company sales targets, and collaborating closely with the sales and product development teams. By leveraging deep technical expertise and strong interpersonal skills, the Head of Sales Engineering helps to tailor product solutions to meet client needs, enhances customer satisfaction, and drives revenue growth.

Requirements

- Bachelor's degree in Engineering, Computer Science, or a related field; advanced degree preferred.
- 8+ years of experience in sales engineering or a related technical sales role.
- 3+ years of experience in a leadership or management position.
- Proven track record of leading a successful sales engineering team.
- Strong understanding of sales methodologies and the sales process.
- In-depth knowledge of the company's products and services.
- Excellent communication and presentation skills.
- Ability to translate complex technical information into easily understandable terms.
- Strong problem-solving and analytical skills.
- Experience in customer relationship management and engagement.
- Ability to travel as required for customer visits and on-site support.
- Proficiency in CRM software and sales analytics tools.
- Strong project management skills and ability to meet deadlines.
- Ability to work collaboratively with cross-functional teams.
- Experience in market research and identifying industry trends.
- Strong negotiation skills.
- High level of integrity and professionalism.
- Knowledge of industry standards and best practices.
- Ability to mentor and develop team members.
- Strong organizational and multitasking abilities.

Responsabilities

- Lead and manage a team of Sales Engineers.
- Provide guidance, training, and performance evaluations for Sales Engineers.
- Collaborate with the sales team to understand and address customer requirements.
- Conduct technical presentations and product demonstrations.
- Design and propose customized technological solutions.
- Serve as the primary technical resource during the sales process.
- Analyze complex customer requirements and provide feedback to product development.
- Develop and maintain a comprehensive understanding of company products and services.
- Coordinate with marketing and product development to align sales strategies.
- Oversee the creation and maintenance of technical proposals and documentation.
- Assist in the development and implementation of new sales strategies.
- Conduct market research to identify new business opportunities and trends.
- Consult with clients post-sale to ensure product integration and satisfaction.
- Monitor and report on sales engineering activities and results to senior management.
- Participate in customer meetings and conference calls to discuss technical solutions.
- Develop and manage technical workshops, webinars, and customer training events.
- Mentor junior team members with technical expertise and career development support.
- Assist in pricing and contract negotiations with technical insights and recommendations.
- Ensure compliance with industry standards and best practices.
- Identify and resolve technical challenges during the sales process.
- Travel to customer sites for technical discussions and on-site support.

Ideal Candidate

The ideal candidate for the role of Head of Sales Engineering is a seasoned professional with a strong technical background, holding a bachelor's degree in Engineering, Computer Science, or a related field, with an advanced degree preferred, and possessing at least 8 years of experience in sales engineering or a related technical sales domain, along with a minimum of 3 years in a leadership capacity. This individual has a proven track record of successfully leading and managing high-performing sales engineering teams, demonstrating exceptional leadership abilities and a strategic, proactive approach to their work. They exhibit a deep understanding of sales methodologies, the sales process, and possess in-depth knowledge of the company's products and services, coupled with excellent communication and presentation skills that enable them to convey complex technical information in a clear and accessible manner. With strong problem-solving and analytical skills, they can navigate complex customer requirements and provide insightful feedback to product development teams, ensuring alignment with market needs and industry trends. The ideal candidate excels in customer relationship management, is adept at conducting market research, and has strong project management capabilities, managing multiple priorities and delivering under pressure. They bring a high level of integrity, professionalism, and organizational skills, with a talent for mentoring and developing team members. Possessing strong negotiation skills, business acumen, and a customer-focused mindset, they effectively build and maintain relationships while demonstrating adaptability, flexibility, and a creative, results-driven mentality. Their high emotional intelligence, excellent interpersonal skills, and ability to collaborate seamlessly with cross-functional teams make them a standout candidate for this pivotal role.

On a typical day, you will...

- Lead and manage a team of Sales Engineers, providing guidance, training, and performance evaluations.
- Collaborate with the sales team to understand customer requirements and develop solutions that align with their needs.
- Conduct technical presentations and product demonstrations to potential clients.
- Design and propose customized technological solutions to meet customer requirements.
- Act as the primary technical resource during the sales process.
- Analyze complex customer requirements and provide feedback to product development teams.
- Develop and maintain a deep understanding of the company's products and services.
- Coordinate with other departments, such as marketing and product development, to align sales strategies.
- Oversee the creation of technical proposals and documentation.
- Assist in the development and implementation of new sales strategies.
- Conduct market research to identify new business opportunities and industry trends.
- Consult with clients post-sale to ensure successful product integration and customer satisfaction.
- Monitor and report on sales engineering activities and results to senior management.
- Participate in customer meetings and conference calls to discuss technical aspects of the proposed solutions.
- Develop and manage technical workshops, webinars, and other customer training events.
- Mentor junior team members, providing technical expertise and career development support.
- Assist in pricing and contract negotiations by providing technical insights and recommendations.
- Ensure compliance with industry standards and best practices in all technical sales activities.
- Identify and resolve technical challenges that arise during the sales process.
- Travel to customer sites as needed to discuss technical requirements and provide on-site support.

What we are looking for

- Strategic thinker with a proactive approach
- Exceptional leadership abilities
- Strong technical aptitude
- Excellent interpersonal skills
- High emotional intelligence
- Adaptability and flexibility
- Results-driven mentality
- Strong customer-focused mindset
- Ability to build and maintain relationships
- Excellent public speaking and presentation skills
- Strong written and verbal communication skills
- High level of creativity and innovation
- Strong analytical and critical thinking skills
- High attention to detail
- Ability to manage multiple priorities simultaneously
- Collaborative team player
- Strong decision-making skills
- Ability to deliver under pressure
- Strong business acumen

What you can expect (benefits)

- Competitive salary range: $120,000 - $180,000 annually
- Performance-based bonuses
- Comprehensive health insurance coverage (medical, dental, and vision)
- Retirement savings plan with company match
- Paid time off (PTO) and holidays
- Flexible work schedules and remote work options
- Professional development and training opportunities
- Tuition reimbursement programs
- Employee stock purchase plan
- Wellness programs and gym membership discounts
- Company-sponsored social and team-building events
- Travel reimbursement for customer site visits
- Access to cutting-edge technology and tools
- Mentorship and leadership development programs
- Opportunities for career advancement within the company
- Supportive and inclusive company culture
- Employee assistance program (EAP) for personal and professional support
- Competitive parental leave policies

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