Head of Warehouse Operations

At Vintti, we understand the importance of real-time collaboration in today's fast-paced business environment. Our staffing solutions focus on connecting US companies with Latin American talent operating in compatible time zones. This strategic approach ensures that businesses can engage with their team members during regular office hours, facilitating immediate communication, swift problem-solving, and seamless project coordination.

The Head of Warehouse Operations is responsible for overseeing the efficient and systematic management of a company's warehouse functions. This role involves coordinating the receipt, storage, and distribution of goods, ensuring optimal inventory levels, and maintaining accurate records. The Head of Warehouse Operations develops and implements operational policies and procedures to enhance productivity and safety. This position also involves leading and mentoring warehouse staff, optimizing workflows, and ensuring compliance with regulatory requirements. Strong organizational, problem-solving, and leadership skills are essential for success in this strategic role.

- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field
- Minimum of 5-7 years of experience in warehouse management or operations
- Proven leadership experience in managing a warehouse team
- Strong knowledge of warehouse management systems (WMS) and related technologies
- Excellent organizational and multitasking skills
- Strong analytical and problem-solving abilities
- Proficiency in inventory management and control
- Knowledge of safety standards and protocols in a warehouse environment
- Ability to develop and implement cost-saving initiatives
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite, including Excel and Word
- Ability to work under pressure and meet deadlines
- Experience in conducting performance evaluations and providing feedback
- Familiarity with shipping, receiving, and distribution processes
- Exceptional attention to detail
- Ability to collaborate effectively with various departments
- Demonstrated ability to implement continuous improvement projects
- Commitment to maintaining accurate records and documentation
- Knowledge of relevant regulatory requirements and compliance standards
- Experience in budget planning and financial control
- Flexibility to adapt to changing operational needs
- Strong customer service orientation.

- Oversee daily warehouse operations to ensure efficiency and productivity
- Monitor and manage inventory levels, conducting regular audits and cycle counts
- Coordinate and supervise the receiving, storage, and distribution of goods
- Implement and enforce warehouse safety standards and protocols
- Develop and manage warehouse staff schedules to align with operational requirements
- Lead and mentor warehouse team members, providing training and support
- Conduct performance evaluations and provide feedback to warehouse staff
- Collaborate with other departments such as procurement, sales, and logistics to streamline operations
- Analyze operational data and generate reports to assess performance and identify areas for improvement
- Implement cost-saving initiatives and strategies to optimize warehouse operations
- Ensure proper maintenance and repair of warehouse equipment and facilities
- Address and resolve any issues or discrepancies related to shipping, receiving, or inventory
- Maintain accurate records of all warehouse activities and transactions
- Enhance warehouse layout and space utilization for optimal efficiency
- Communicate with suppliers and vendors to ensure timely delivery of goods
- Handle escalated customer inquiries and complaints related to warehouse activities
- Ensure compliance with regulatory requirements and company policies
- Plan and execute continuous improvement projects to enhance operational effectiveness
- Oversee the implementation of warehouse management systems and technology
- Participate in budget planning and control within the warehouse department
- Prepare for and manage annual inventory counts and audits
- Coordinate with transportation providers to ensure timely and accurate delivery times
- Develop emergency plans and coordinate with safety teams to ensure a secure working environment

The ideal candidate for the Head of Warehouse Operations role is a seasoned professional with a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field, coupled with a minimum of 5-7 years of hands-on experience in warehouse management or operations. They possess a proven track record of effective leadership, having successfully managed and motivated warehouse teams while fostering a culture of continuous improvement and innovation. With strong knowledge of warehouse management systems (WMS) and related technologies, they excel at analyzing operational data and implementing cost-saving initiatives to optimize efficiency. Their exceptional organizational and multitasking skills, combined with a keen eye for detail and proficiency in inventory management, ensure accuracy and productivity in all warehouse activities. The ideal candidate is well-versed in safety standards and protocols, adept at developing emergency plans, and committed to maintaining a secure working environment. They are a strategic thinker with excellent problem-solving abilities and quick decision-making skills, capable of navigating high-pressure situations with professionalism and composure. Their excellent written and verbal communication skills facilitate effective collaboration with various departments and external stakeholders, including suppliers and vendors. Demonstrating a strong customer service orientation and a proactive, results-driven mindset, the ideal candidate is adaptable and flexible, thriving in a dynamic work environment. They bring a high level of integrity, professionalism, and dedication to achieving operational excellence, all while maintaining accurate records and ensuring compliance with regulatory requirements and company policies.

- Oversee daily warehouse operations to ensure efficiency and productivity
- Monitor and manage inventory levels, conducting regular audits and cycle counts
- Coordinate and supervise the receiving, storage, and distribution of goods
- Implement and enforce warehouse safety standards and protocols
- Develop and manage warehouse staff schedules to align with operational requirements
- Lead and mentor warehouse team members, providing training and support
- Conduct performance evaluations and provide feedback to warehouse staff
- Collaborate with other departments such as procurement, sales, and logistics to streamline operations
- Analyze operational data and generate reports to assess performance and identify areas for improvement
- Implement cost-saving initiatives and strategies to optimize warehouse operations
- Ensure proper maintenance and repair of warehouse equipment and facilities
- Address and resolve any issues or discrepancies related to shipping, receiving, or inventory
- Maintain accurate records of all warehouse activities and transactions
- Enhance warehouse layout and space utilization for optimal efficiency
- Communicate with suppliers and vendors to ensure timely delivery of goods
- Handle escalated customer inquiries and complaints related to warehouse activities
- Ensure compliance with regulatory requirements and company policies
- Plan and execute continuous improvement projects to enhance operational effectiveness
- Oversee the implementation of warehouse management systems and technology
- Participate in budget planning and control within the warehouse department
- Prepare for and manage annual inventory counts and audits
- Coordinate with transportation providers to ensure timely and accurate delivery times
- Develop emergency plans and coordinate with safety teams to ensure a secure working environment

- Strong leadership skills and ability to inspire and motivate a team
- Excellent problem-solving abilities and quick decision-making skills
- High level of attention to detail and commitment to accuracy
- Effective communication and interpersonal skills
- Ability to manage and prioritize multiple tasks and projects simultaneously
- Strong organizational and time management skills
- Proactive and results-oriented mindset
- Adaptable and flexible in a dynamic work environment
- Commitment to continuous improvement and innovation
- Collaborative and team-oriented approach
- High degree of integrity and professionalism
- Strong customer service focus
- Ability to remain calm under pressure and handle difficult situations effectively
- Strategic thinker with the ability to plan and execute long-term goals
- Strong work ethic and dedication to achieving operational excellence

- Competitive salary range, commensurate with experience
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with company match
- Paid time off (PTO) including vacation, sick leave, and holidays
- Flexible work schedule to promote work-life balance
- Opportunities for professional development and career growth
- Tuition reimbursement for continued education and training
- Employee discount programs on company products
- Life and disability insurance coverage
- Wellness programs and resources
- Employee assistance program (EAP) for personal and professional support
- Performance-based bonuses and incentives
- Access to cutting-edge warehouse management technology
- Relocation assistance for eligible candidates
- Collaborative and inclusive work environment
- Opportunities to lead and participate in cross-functional projects
- Regular team-building activities and company events