HR Operations Manager

Vintti is a staffing agency dedicated to boosting the economic efficiency of US companies. We provide access to a diverse range of skilled Latin American professionals, allowing businesses to build robust teams without the traditional high costs associated with domestic hiring. Our model supports companies in maximizing their resources, driving innovation, and achieving sustainable growth.

An HR Operations Manager plays a pivotal role in ensuring the smooth and efficient functioning of human resources activities within an organization. This role involves overseeing the implementation and maintenance of HR policies, processes, and programs, ensuring compliance with legal standards, and enhancing overall employee experience. Key responsibilities include managing employee records, payroll, benefits administration, and HR systems. By coordinating with various departments, the HR Operations Manager ensures that HR strategies align with business objectives, fostering a supportive and productive workplace environment.

- Bachelor's degree in Human Resources, Business Administration, or related field
- Minimum of 5 years of experience in HR operations or a similar role
- Proven leadership and team management skills
- Strong understanding of HR laws, regulations, and best practices
- Proficiency in HR information systems and payroll software
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Ability to handle confidential information with integrity
- Experience in managing employee benefits programs
- Demonstrated ability to develop and implement HR strategies
- Strong problem-solving and conflict resolution skills
- Experience in conducting training and development programs
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with budget management and financial reporting
- Ability to work effectively in a fast-paced and dynamic environment
- Strong attention to detail and accuracy
- Certification in HR (e.g., SHRM-CP, PHR) is preferred
- Experience with recruitment and onboarding processes
- Ability to analyze HR metrics and prepare detailed reports
- Knowledge of performance management and employee engagement best practices

- Oversee execution of daily HR operational processes
- Ensure compliance with company policies and legal regulations
- Manage and lead HR team members
- Provide guidance, support, and performance evaluations to HR team
- Administer employee benefits programs
- Handle recruitment processes, including job postings and interviewing
- Coordinate onboarding of new hires
- Maintain and update employee records in HR information systems
- Ensure accuracy and confidentiality of employee records
- Process payroll and ensure timely salary disbursements
- Address employee inquiries regarding HR procedures
- Develop and implement HR strategies
- Conduct regular audits of HR processes
- Organize and facilitate training programs
- Resolve conflicts and grievances
- Foster a positive work environment
- Collaborate with various departments
- Prepare and present HR metrics to senior management
- Ensure HR policies are up-to-date
- Communicate HR policies effectively to employees
- Support performance management processes
- Coordinate employee recognition programs
- Handle employee terminations and exit interviews
- Conduct offboarding processes
- Monitor and manage HR budgets and expenditures
- Liaise with external vendors and service providers

The ideal candidate for the HR Operations Manager role will possess a Bachelor's degree in Human Resources, Business Administration, or a related field, along with a minimum of five years of experience in HR operations or a similar role. This individual will have proven leadership and team management skills, with a strong understanding of HR laws, regulations, and best practices. Proficiency in HR information systems and payroll software, as well as exceptional organizational and time management skills, are essential. Excellent communication and interpersonal abilities, coupled with a high level of integrity and the capacity to handle confidential information, are crucial attributes. The candidate will demonstrate a strategic mindset with the ability to develop and implement effective HR strategies, alongside a proven track record in managing employee benefits programs and recruitment processes. Their strong problem-solving and conflict resolution capabilities will enable them to foster a positive work environment and address employee concerns efficiently. In addition to their solid financial acumen and experience in budget management, the ideal candidate will exhibit high adaptability, flexibility, and the ability to work in a fast-paced and dynamic environment. They will be detail-oriented with a focus on accuracy and possess strong analytical skills to interpret HR metrics and prepare detailed reports. Furthermore, they will have a demonstrated proficiency in performance management and employee engagement, along with the aptitude for training and developing team members. Preferred qualifications include a certification in HR (e.g., SHRM-CP, PHR). The ideal candidate will have an innovative mindset and a proactive approach to continuous improvement, capable of leading and managing a team effectively while building strong working relationships across various departments.

- Oversee the execution of daily HR operational processes and ensure compliance with company policies and legal regulations
- Manage and lead HR team members, providing guidance, support, and performance evaluations
- Administer employee benefits programs including health insurance, retirement plans, and leave policies
- Handle recruitment processes, including job postings, resume screening, interview coordination, and onboarding of new hires
- Maintain and update employee records in HR information systems, ensuring accuracy and confidentiality
- Process payroll and ensure timely and accurate salary disbursements
- Address employee inquiries regarding HR procedures, benefits, and compensation
- Develop and implement HR strategies that support business objectives
- Conduct regular audits of HR processes to ensure efficiency and compliance with legal standards
- Organize and facilitate training programs and professional development initiatives
- Resolve conflicts and grievances by providing mediation and fostering a positive work environment
- Collaborate with various departments to align HR strategies with overall business goals
- Prepare and present HR metrics and reports to senior management
- Ensure the company's HR policies are up-to-date and communicated effectively to employees
- Support performance management processes, including goal setting, performance reviews, and action plans
- Coordinate employee recognition programs and events to enhance workplace morale
- Handle employee terminations, exit interviews, and offboarding processes
- Monitor and manage HR budgets and expenditures
- Liaise with external vendors and service providers for HR-related functions

- Strong leadership and decision-making capabilities
- Excellent communication and interpersonal skills
- High level of integrity and ability to handle confidential information
- Exceptional organizational and time management skills
- Strategic thinker with the ability to develop and implement effective HR strategies
- Proficient in HR information systems and payroll software
- Strong understanding of HR laws, regulations, and best practices
- Ability to foster a positive work environment and handle conflict resolution effectively
- Detail-oriented with a focus on accuracy
- Strong problem-solving abilities
- Ability to work effectively in a fast-paced and dynamic environment
- Proven ability to lead and manage a team
- High level of adaptability and flexibility
- Strong analytical skills and ability to interpret HR metrics
- Excellent performance management and employee engagement skills
- Ability to build and maintain strong working relationships with various departments
- Demonstrated proficiency in managing employee benefits programs
- Strong aptitude for training and developing team members
- Solid financial acumen with experience in budget management
- Preferred certification in HR (e.g., SHRM-CP, PHR)
- Innovative mindset and a proactive approach to continuous improvement
- Demonstrated experience in recruitment and onboarding processes
- Proven track record of successful project and process management skills

- Competitive salary commensurate with experience
- Comprehensive health insurance (medical, dental, vision)
- Retirement savings plan with company match
- Generous paid time off (PTO) and holiday schedule
- Paid parental leave
- Flexible working hours
- Remote work opportunities
- Employee wellness programs, including gym membership discounts and mental health support services
- Tuition reimbursement for further education and professional certifications
- Opportunities for career advancement and professional development
- Company-sponsored training and workshops
- Employee assistance program (EAP)
- Travel reimbursement or allowances
- Company-provided equipment for remote work
- Regular team-building activities and social events
- Performance-based bonuses and incentives
- Life and disability insurance
- Transportation and commuter benefits
- Recognition and rewards programs for outstanding performance
- Access to online learning platforms and resources
- Company discount on products/services
- A supportive and inclusive work environment