Legal Collections Specialist

Vintti is a staffing agency with a unique mission: to create win-win scenarios for both US businesses and Latin American professionals. We address the challenges faced by SMBs, startups, and firms in finding the right talent, as well as the aspirations of skilled Latin American workers seeking international opportunities. By bridging this gap, Vintti enables US companies to access a wealth of untapped talent, while providing Latin American professionals with pathways to expand their careers on a global scale. Our approach cultivates a symbiotic ecosystem that benefits all parties involved.

A Legal Collections Specialist is a key player in the finance and legal departments, responsible for managing and resolving overdue accounts to ensure timely payments. This role involves communicating with clients and debtors, negotiating repayment plans, and initiating legal proceedings when necessary. The specialist meticulously reviews case files, maintains accurate records of all interactions and transactions, and ensures compliance with relevant laws and regulations. Strong analytical skills, attention to detail, and the ability to handle sensitive information with discretion are crucial for success in this position.

- Bachelor's degree in Finance, Accounting, Business Administration, Law, or a related field.
- Minimum of 3-5 years of experience in collections, with a focus on legal collections preferred.
- In-depth knowledge of collections laws and regulations, including the Fair Debt Collection Practices Act (FDCPA).
- Strong negotiation skills and ability to handle difficult conversations with debtors.
- Proficiency in using collections management software and legal databases.
- Strong analytical and critical-thinking skills to review and assess delinquent accounts.
- Excellent written and verbal communication skills.
- Ability to prepare and file legal documentation accurately and efficiently.
- Experience in liaising with attorneys and external legal counsel.
- Familiarity with conducting skip tracing and asset searches.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple cases simultaneously.
- Experience attending and representing the company in court hearings and legal proceedings.
- Proficiency in using Microsoft Office Suite (Excel, Word, Outlook).
- Ability to maintain confidentiality and handle sensitive information.
- Strong problem-solving skills and ability to develop effective collections strategies.
- Demonstrated ability to stay informed about and comply with regulatory changes.
- Experience in preparing reports on collections activities and recovery rates.
- Leadership skills with the ability to train and guide junior staff.
- Customer service orientation with the ability to resolve disputes effectively.

- Review and analyze delinquent accounts to identify appropriate collections strategies.
- Contact debtors via telephone, email, and written correspondence to discuss overdue payments.
- Negotiate payment plans and settlement agreements with debtors.
- Monitor and follow up on agreed payment plans to ensure compliance.
- Document and update debtor interactions, payments, and agreements in the collections management system.
- Prepare and file legal documents related to collection cases, including summons, complaints, and judgments.
- Liaise with attorneys and external legal counsel to pursue legal action for debt recovery.
- Attend court hearings and proceedings to represent the company’s interests.
- Conduct skip tracing and asset searches to locate debtors and their assets.
- Maintain up-to-date knowledge of relevant laws, regulations, and industry best practices in collections.
- Prepare regular reports on collections activities, status of accounts, and recovery rates for management review.
- Develop and implement strategies to increase recovery rates and reduce delinquency.
- Communicate and collaborate with internal departments such as accounting, customer service, and legal to resolve disputes and facilitate collections.
- Stay informed about changes in regulatory requirements and ensure compliance with all legal collections processes.
- Provide training and guidance to junior collections staff.
- Respond to inquiries and disputes from debtors, providing clear explanations of account status and payment expectations.
- Use collections software and tools to manage and track the status of accounts.
- Review and approve write-off requests and bad debt provisions in accordance with company policies.

The ideal candidate for the Legal Collections Specialist role is a highly experienced professional with a bachelor's degree in Finance, Accounting, Business Administration, Law, or a related field, and a proven track record of 3-5 years in collections, particularly with a focus on legal collections. This individual possesses in-depth knowledge of collections laws and regulations, including the Fair Debt Collection Practices Act (FDCPA), and is adept at using collections management software and legal databases to ensure effective tracking and compliance. They exhibit strong negotiation skills and can manage difficult conversations with debtors while maintaining professionalism. With excellent written and verbal communication abilities, they can prepare and file legal documents accurately and communicate effectively with attorneys and external legal counsel. Their background includes conducting skip tracing and asset searches, attending court hearings, and representing the company’s interests. Highly organized and detail-oriented, the ideal candidate is capable of independently managing multiple cases simultaneously while maintaining confidentiality and handling sensitive information with integrity. They demonstrate strong analytical and critical-thinking skills necessary for assessing delinquent accounts and developing effective collections strategies. Additionally, they exhibit leadership qualities, providing training and guidance to junior staff, and possess a customer service orientation to resolve disputes efficiently. Persistent, resilient, and able to adapt to changing situations, this candidate thrives under pressure, remains proactive, and is eager to stay updated on industry trends and regulatory changes. Their reliability, dependability, and collaborative mindset make them a valuable team player committed to achieving high recovery rates and reducing delinquency.

- Review and analyze delinquent accounts to determine appropriate collections strategies.
- Contact debtors via telephone, email, and written correspondence to discuss overdue payments.
- Negotiate payment plans and settlement agreements with debtors.
- Monitor and follow up on agreed payment plans to ensure compliance.
- Document and update debtor interactions, payments, and agreements in the collections management system.
- Prepare and file legal documents related to collection cases, including summons, complaints, and judgments.
- Liaise with attorneys and external legal counsel as necessary to pursue legal action for debt recovery.
- Attend court hearings and proceedings as required to represent the company’s interests.
- Conduct skip tracing and asset searches to locate debtors and their assets.
- Maintain up-to-date knowledge of relevant laws, regulations, and industry best practices in collections.
- Prepare regular reports on collections activities, status of accounts, and recovery rates for management review.
- Develop and implement strategies to increase recovery rates and reduce delinquency.
- Communicate and collaborate with internal departments such as accounting, customer service, and legal to resolve disputes and facilitate collections.
- Stay informed about changes in regulatory requirements and ensure compliance with all legal collections processes.
- Provide training and guidance to junior collections staff as needed.
- Respond to inquiries and disputes from debtors, providing clear explanations of account status and payment expectations.
- Use collections software and tools to manage and track the status of accounts.
- Review and approve write-off requests and bad debt provisions in accordance with company policies.

- Strong attention to detail
- Highly organized
- Strong problem-solving abilities
- Excellent communication skills
- Persistent and resilient
- Ability to handle difficult conversations professionally
- Strong negotiation skills
- Team player with collaborative mindset
- High level of integrity and ethical standards
- Ability to maintain confidentiality
- Self-motivated and proactive
- Strong analytical and critical-thinking skills
- Ability to prioritize and manage time effectively
- Adaptable and flexible to changing situations
- Customer service oriented
- Able to work independently
- Reliable and dependable
- Ability to stay calm under pressure
- Eager to stay updated on industry trends and regulations

- Competitive salary range: $60,000 - $80,000 annually
- Comprehensive health insurance (medical, dental, vision)
- 401(k) retirement plan with company match
- Paid time off (PTO) including vacation, sick leave, and holidays
- Flexible work hours and remote work options
- Professional development and training programs
- Tuition reimbursement for continued education
- Employee assistance program (EAP)
- Annual performance bonuses
- Wellness programs including gym membership discounts
- Company-sponsored social events and team-building activities
- Life and accidental death and dismemberment insurance
- Short-term and long-term disability insurance
- Opportunities for career advancement and promotion
- Employee discounts on company services and products
- Mentorship programs and leadership development
- Paid parental leave
- Transportation and commuter benefits
- Recognition programs for outstanding performance
- Casual dress code and a supportive work environment