Operations Performance Analyst

Vintti is a staffing agency that leverages the geographical advantage of Latin America to benefit US businesses. We connect companies with professionals who work in time zones closely aligned with or identical to US hours, ensuring seamless communication and collaboration. This synchronicity allows for real-time interaction, enhancing productivity and eliminating the delays often associated with offshore staffing.

An Operations Performance Analyst plays a crucial role in enhancing business efficiency by analyzing operational processes, identifying areas for improvement, and recommending solutions to optimize performance. They collect and interpret data related to key performance indicators, generate insights, and develop strategies to streamline operations. By collaborating with different departments, they ensure that the business meets its goals effectively and sustainably. Expertise in data analysis, problem-solving, and excellent communication skills allow these analysts to drive continuous improvement and support decision-making at various organizational levels.

- Bachelor's degree in Business, Data Science, Statistics, or related field
- Proven experience as an Operations Performance Analyst or in a similar analytical role
- Proficiency in data analysis and visualization tools, such as SQL, Excel, Tableau, or Power BI
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Ability to interpret and manipulate large datasets
- Strong communication and presentation skills
- Ability to explain complex data insights to non-technical stakeholders
- Familiarity with operational performance metrics and KPIs
- Experience with root cause analysis and identifying improvement opportunities
- Solid understanding of data validation and auditing processes
- Ability to work collaboratively with cross-functional teams
- Strong organizational and time-management skills
- Ability to handle multiple tasks and projects simultaneously
- Knowledge of industry best practices in operational performance analysis
- Demonstrated ability to create actionable insights from data
- Experience with continuous improvement processes and methodologies
- Capacity to stay updated with emerging trends and technologies in data analytics.

- Analyze and interpret operational performance data
- Maintain dashboards and reports for KPIs monitoring
- Collaborate to gather and translate business requirements into insights
- Conduct root cause analysis on performance issues
- Monitor daily operations to ensure adherence to standards
- Develop and implement performance metrics and benchmarks
- Present performance analysis summaries to senior management
- Create and execute action plans based on performance data
- Process large datasets for meaningful analytics
- Identify and recommend operational enhancements for continuous improvement
- Perform ad-hoc data analysis and reporting
- Track and document the impact of improvement initiatives
- Conduct regular audits to ensure data accuracy and integrity
- Provide training on data tools and processes
- Stay updated on industry best practices and emerging trends

The ideal candidate for the role of Operations Performance Analyst is a detail-oriented and inquisitive individual with a robust background in operational performance analysis. They hold a Bachelor's degree in Business, Data Science, Statistics, or a related field and have proven experience in similar analytical roles, demonstrating exceptional proficiency in data analysis and visualization tools such as SQL, Excel, Tableau, or Power BI. With strong analytical and problem-solving skills, they have the ability to interpret and manipulate large datasets accurately and present complex data insights in a clear, actionable manner to non-technical stakeholders. This candidate is an effective communicator, both in writing and verbally, and excels in collaborating with cross-functional teams to gather and translate business requirements into valuable insights. They have a deep understanding of operational performance metrics and KPIs, coupled with experience in conducting root cause analysis and driving continuous improvement initiatives. Organized and capable of managing multiple projects simultaneously, they exhibit a proactive problem-solving attitude and possess strong time-management skills. Additionally, they are tech-savvy, eager to stay current with industry best practices and technological advancements, and show a commitment to high data accuracy and integrity. With a strategic mindset focused on operational excellence, they thrive in fast-paced environments, are resilient under pressure, and are enthusiastic about leveraging data for continuous improvement. Their ability to provide training and support on data tools and methodologies further sets them apart as a resourceful and collaborative team player dedicated to achieving outstanding results.

- Analyze and interpret operational performance data to identify trends, patterns, and areas for improvement
- Create and maintain dashboards and reports for monitoring key performance indicators (KPIs)
- Collaborate with cross-functional teams to gather business requirements and translate them into data-driven insights
- Conduct root cause analysis on performance issues and provide actionable recommendations
- Monitor daily operations to ensure adherence to standards and identify any deviations
- Develop and implement performance metrics and benchmarks to evaluate operational efficiency
- Prepare and present performance analysis summaries and findings to senior management
- Assist in the creation and execution of action plans based on performance data
- Process large datasets to produce meaningful analytical outcomes
- Support continuous improvement initiatives by identifying and recommending operational enhancements
- Perform ad-hoc data analysis and reporting as requested by management
- Track and document the impact of performance improvement initiatives
- Ensure data accuracy and integrity by conducting regular audits and validation processes
- Provide training and support to team members on data tools and processes
- Stay updated on industry best practices and emerging trends in operational performance analysis

- Inquisitive and analytical mindset
- Strong attention to detail
- Proactive problem solver
- Excellent data interpretation skills
- Effective communicator
- Team-oriented with collaborative approach
- Adaptable to fast-paced environments
- Self-motivated and results-driven
- Tech-savvy with quick learning ability
- Organized with strong time-management capabilities
- Strategic thinker with a focus on continuous improvement
- Ability to manage multiple priorities and projects
- Persistent and thorough in data validation
- Creativity in developing insights from data
- Resilient under pressure and tight deadlines
- Commitment to maintaining high data accuracy
- Enthusiastic about leveraging data for operational excellence
- Eagerness to stay current with industry and technological shifts

- Competitive salary ranging from $60,000 to $80,000 annually, based on experience
- Comprehensive health insurance (medical, dental, vision)
- Retirement savings plan with company match
- Generous paid time off (PTO) and holidays
- Flexible working hours
- Opportunities for remote work and telecommuting
- Professional development programs and continuing education support
- Tuition reimbursement for relevant courses
- Career growth and advancement opportunities
- Employee wellness programs
- Fitness center membership discounts
- Employee assistance program (EAP) for mental health support
- Paid parental leave
- Company-sponsored social events and team-building activities
- Relocation assistance, if applicable
- Performance-based bonuses and incentives
- Access to cutting-edge data analysis tools and technologies
- Collaborative and inclusive work environment
- Opportunities to attend industry conferences and seminars